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conlonm1

Rear/Side Stage Seats Question

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Well as far as I can tell the presale got me these beauts for 100+++$$$

So mad right now I could....go be a Coldplay fan instead...

 

That happened to me as well.  For the price they are not too bad but certainly not what I wanted.  I felt like I was watching a crowd watch an awesome show rather than watching / participating in the experience myself.  I can't understand why they would be deceptive about it.

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badsilver, we're your seats labelled as limited views when you bought them? Very poor, if the restrictions weren't clearly stated at the time of purchase! In any case, I think the seats at the very ends of the arena should have been cheaper for the lower bowl, $65 for lower bowl & $30 for the uppers. Obviously communication should have been much better, with an accurate seating chart, & restricted view warnings for ALL affected seats, not just some.

 

As I've stated previously, I'd recommend arriving early, visiting customer service, & asking to be relocated. Though, as your tickets say 'limited view', you may not have a leg to stand on. If this information was only added after your purchase I'd be taking it up with TM now.

Edited by ddarroch

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badsilver, we're your seats labelled as limited views when you bought them? Very poor, if the restrictions weren't clearly stated at the time of purchase! In any case, I think the seats at the very ends of the arena should have been cheaper for the lower bowl, $65 for lower bowl & $30 for the uppers. Obviously communication should have been much better, with an accurate seating chart, & restricted view warnings for ALL affected seats, not just some.

 

As I've stated previously, I'd recommend arriving early, visiting customer service, & asking to be relocated. Though, as your tickets say 'limited view', you may not have a leg to stand on. If this information was only added after your purchase I'd be taking it up with TM now.

 

Those seats were already like $180 cheaper than other lower bowl seats....

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Well if TM had let any of us in to get tickets that would have been great - I was lucky to have even had the codes go through after an hour and a half - no they didn't say limited view back then. At all. They were the only ones that would even come up during the presale. Nothing else would come up but these seats - even changing the levels and what nots for selection.

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Sure didn't say limited view...:

post-286259-0-54097400-1434960454_thumb.jpg

post-286259-0-25847700-1434960466_thumb.jpg

post-286259-0-03008800-1434960487_thumb.jpg

Edited by badsilver

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I'm with you on this one... Very pissed off that I spent $312 for tix in 109 at MSG that are now side view. That original seating/stage chart was such bull**** !!!!

They had to have known the real setup at onsale time.

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This is false advertising on U2/TM and LV's part...

 

There is one fan on the atu2.com forum is trying to get as many fans in this situation to sue U2/Live Nation and Ticket Master...

 

This will no doubt be interesting..

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I'm with you on this one... Very pissed off that I spent $312 for tix in 109 at MSG that are now side view. That original seating/stage chart was such bull**** !!!!

They had to have known the real setup at onsale time.

 

 

This is false advertising on U2/TM and LV's part...

 

There is one fan on the atu2.com forum is trying to get as many fans in this situation to sue U2/Live Nation and Ticket Master...

 

This will no doubt be interesting..

Hi, I started a post a week ago about just this...if you all know if that person gets any further with their suit or complaint, please post and let me know.  I just think giving the fans a presale and selling tickets that are obstructed at a high prices (then prices got reduced after the fan presale!!!) is a shitty way to treat your fans. Just sayin'  

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And this isn't even in regards to the false advertisement of pairs of totally different shows that caused folks like me to purchase tix for 2 nights..... Only to have them change their minds and do a greatest hits show on every night.

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That is true...I knew as soon as they added single nights in Chicago (i.e. five shows vs. four) that it would not be a varied show each night. I would still buy the four shows I did, but yeah it seemed like U2 was going to do varied shows from first to second. I thought that would be impossible though! How? Everything will be forgiven if they play Bad. Haha! Again, oh well. I will survive!

Edited by badsilver

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This is false advertising on U2/TM and LV's part...

 

There is one fan on the atu2.com forum is trying to get as many fans in this situation to sue U2/Live Nation and Ticket Master...

 

This will no doubt be interesting..

To add to this..I was the U2 fan that saw the leak and posted details on ATU2.com...I saw the leak on the website & I was accused by others of making it all up etc etc..

 

What I saw:

 

I randomly went to u2.com and there was the presentation and interactive stage presentation similar to the one used in 360 tour.

 

The stage is the long catwalk,with the guitar techinicans to the left of the stage and a mini orchestra was to the right of the stage (the EBW orchestra) Band was in the middle of the stage, Larry's drumkit was on a round platform which I assume will turn.

 

There is a 360 double sided screen - I believe the screen will be one used in the RAI tv performance and graham Norton performance.

 

There was no B stage or a main stage.

 

The presentation must have been on the site for a minute. It was them removed. From what I saw it looked stunning. Simple but modern

And you were a lot of help weren't you 13 Senses, or the Bonzo, or whatever you want to call yourself? Sprouting that bull**** about seeing an early rendering of the stage design, across the floor, with its orchestra pit etc. All you did is add to the confusion, exacerbating the problem!

 

P*ss off w*nker, I don't know how you're not banned from these sites!

Edited by ddarroch

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So the question I still don't know the answer to, from those that have been there, how 'limited' are the limited view seats on the corners behind the main stage. I have seen a few pics, but hard to tell.

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So the question I still don't know the answer to, from those that have been there, how 'limited' are the limited view seats on the corners behind the main stage. I have seen a few pics, but hard to tell.

 

I think the main limit is not being able to see the screen well, since you will be staring at the "side" of it, or at a very severe angle. I don't think there is anything impeding your view of the band, aside from them facing away from you for much of the time.

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badsilver, we're your seats labelled as limited views when you bought them? Very poor, if the restrictions weren't clearly stated at the time of purchase! In any case, I think the seats at the very ends of the arena should have been cheaper for the lower bowl, $65 for lower bowl & $30 for the uppers. Obviously communication should have been much better, with an accurate seating chart, & restricted view warnings for ALL affected seats, not just some.

 

As I've stated previously, I'd recommend arriving early, visiting customer service, & asking to be relocated. Though, as your tickets say 'limited view', you may not have a leg to stand on. If this information was only added after your purchase I'd be taking it up with TM now.

Those seats were already like $180 cheaper than other lower bowl seats....

So they are. Still, I don't think spending well over $100 (including fees) is good value. Not when you can't see any of the visual effects on the main screen, an important part of the show. Not when you can't see the band members when they're using the screen, multiple songs each night. Not when you can't see the band members at the opposite end of the arena when the screen is lowered.

 

The value of these is even harder to justify when you discover that people who bought these tickets weren't informed of these limitations until months after their purchases were made.

 

Personally, I think these should be $68 seats, not $98 seats. Particularly those located behind the I-stage.

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So the question I still don't know the answer to, from those that have been there, how 'limited' are the limited view seats on the corners behind the main stage. I have seen a few pics, but hard to tell.

 

I think the main limit is not being able to see the screen well, since you will be staring at the "side" of it, or at a very severe angle. I don't think there is anything impeding your view of the band, aside from them facing away from you for much of the time.

 

Thanks Jeff. There are some 200 level seats available in the corners for Chicago that I was considering. $95, but "limited view". You think that's better than 300 level but center?

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I have seats behind the main stage for a couple of the MSG shows (and GA tickets and upper level center for other nights). My behind tickets were at the lower price level ($70 or something like that) and I'm looking forward to seeing the show from that perspective. I had some behind seats for the Vertigo tour and although you miss Bono and Edge looking at you for most of the show, it was still an incredible experience because of how close I was to Adam and Larry, and how cool it was to see the same view of the audience that the band had - for two hours I felt like I was actually in U2! But I got these for one of the added shows and by then they were marked as rear view seats so it wasn't a surprise to me, I actually sought them out intentionally after I wasn't able to get GA for those nights. But I know it's a luxury to be able to attend all the MSG shows - basically forfeiting my vacation for the year to do so and it still had to be cheap tickets most nights to make it happen. But as a silver lining I think it will be cool that I get to see the show from almost every angle. If I was only going once or twice, I'd probably feel different.

 

And I absolutely agree with everyone who has pointed out how badly the communication has been handled this time around. Between the leaked San Jose seating chart and being super familiar with MSG because of Billy Joel's residency, I had a pretty good idea of what would be where, but you shouldn't have to read a zillion message boards and attend ten other shows by different bands at a venue to know what you're getting. And if all the tickets were $50 regardless of seat location, they could argue its first come, first served and just luck for who gets what, but with all these different price categories and most going for a lot of money (my pair of Red Zone tickets for one night cost more than my single tickets for the other seven nights combined), to not give people a reasonable idea of what they're buying seems unfair. When Paul McGuinness and Principle Management ran things, this stuff didn't happen. When Guy Oseary and Live Nation took over, it did. I don't think Oseary is a bad guy intentionally out to screw people, I just think the priorities are different and the result of having different priorities (maximizing revenue per show) combined with really bad communication, has led to this outcome and a perception that now that they've got their money, they could care less. I'm sure individually the members of U2 care about fans but part of selling the touring business to Live Nation was a statement of "we don't want to deal with the little details anymore, we just want to show up and play and get the check and let someone else lose sleep over this". I don't really blame the band for feeling like that, but I do think their selection of management and touring partners has led to this entirely predictable result. Every time Live Nation has taken over tour management and/or venue management of a band or location I liked, fan friendly service has been replaced by a corporate "how can we get as much money as possible" attitude. And part of that is probably because to get those contracts, Live Nation has to offer ridiculous amounts of money, and then they need to get it back somehow.

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So they are. Still, I don't think spending well over $100 (including fees) is good value. Not when you can't see any of the visual effects on the main screen, an important part of the show. Not when you can't see the band members when they're using the screen, multiple songs each night. Not when you can't see the band members at the opposite end of the arena when the screen is lowered.

 

I guess my question would be, if the stage setup were reversed as people had originally imagined, none of those things would have changed, except the perspective of seeing them closer when they were on the I or E stages. So, what exactly would the reason be for the reduced price? If you remove the screen element, I'd imagine they would all be $280 tickets like the rest of lower bowl.

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Every time Live Nation has taken over tour management and/or venue management of a band or location I liked, fan friendly service has been replaced by a corporate "how can we get as much money as possible" attitude. 

 

If that were completely true, we wouldn't be paying $80 to be on the floor, and the Red Zone would be the front rail, judging from how many other bands do things...

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So they are. Still, I don't think spending well over $100 (including fees) is good value. Not when you can't see any of the visual effects on the main screen, an important part of the show. Not when you can't see the band members when they're using the screen, multiple songs each night. Not when you can't see the band members at the opposite end of the arena when the screen is lowered.

I guess my question would be, if the stage setup were reversed as people had originally imagined, none of those things would have changed, except the perspective of seeing them closer when they were on the I or E stages. So, what exactly would the reason be for the reduced price? If you remove the screen element, I'd imagine they would all be $280 tickets like the rest of lower bowl.

Yeah, for me it's all about the screen. Brilliant view of the band & screen from the sides, not bad from the corners, but horrendous from the ends, particularly upper bowl. Edited by ddarroch

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Every time Live Nation has taken over tour management and/or venue management of a band or location I liked, fan friendly service has been replaced by a corporate "how can we get as much money as possible" attitude.

If that were completely true, we wouldn't be paying $80 to be on the floor, and the Red Zone would be the front rail, judging from how many other bands do things...

I'd bet that within the contract are stipulations like "GA tickets should be offered at a lower rate than the highest priced ticket", but how they offset that "loss" is left up to LiveNation - so yes, we get $70 GAs (up $20 from the last tour), but we also get upper level seats at nearly $300. And the Red Zone does take up a large portion of the front floor rail.

 

I'm sure that U2 and their management had certain conditions for their ticket sales so it wouldn't completely be about the rich, but my point was that in terms of communication and cost, this has been their least fan friendly ticket onsale ever, and I don't think it's a coincidence that it's Live Nation running it.

 

If the band want to make as much money as possible, or nearly as much as possible, that's their decision and it is a business. There's no requirement that they keep the prices under $100 as people like Bruce Springsteen does. And even though I personally hate the argument of raising prices to what scalpers used to charge because that's what the market allows and what people are willing to pay, it's hard to argue with the truth that the market generally accepts these prices (if it didn't, there wouldn't be 8 sold out shows in NYC).

 

And as early as the year 2000, when ATYCLB came out, Larry was on a VH1 special about U2 talking about how they barely broke even doing ZooTV and PopMart at $50 for all tickets and they were never going to do that again. So none of this is a surprise to me. Live Nation offers the band a great deal - guaranteed money up front. That lets them dream big and design a crazy and innovative and expensive show without having to worry about whether or not they'll get that money back. From the band's perspective, they can worry about their art and leave the money stuff up to others knowing they've already got their check, and I totally get that desire.

 

As I've said before, my real objection is in how the management and Live Nation has handled the communication. The initial seating charts made available when tickets went onsale were at best incomplete, and at worst misleading. The descriptions provided (or not provided) with some tickets left out vital information, like informing people before buying that their seats were limited or partial or rear view. (If a seller on Stubhub failed to disclose that tickets were marked limited or rear view, for example, Stubhub would refund the buyer's money and penalize the seller. That's a resale marketplace but I think it's a good rule. Why can't the actual original sellers of tickets here be held to that same standard?)

 

The band talked about doing two different shows, with management promoting that line and encouraging people to go to multiple nights, and then they dropped that idea after the tickets had been sold.

 

My complaints are due not to the show itself, which I'm very excited to see, but with what they said the show would be when they went onsale vs what it turned it to be when the tour started.

 

I think U2 had a very ambitious idea for a tour, and the problem is that for the kind of tour they wanted to do, not enough details had been finalized before tickets were put up for sale. If they had announced the dates in December but waited to have put the tickets onsale until rehearsals began in March, all of these problems pretty much go away.

 

It's been mentioned by Willie and others close to the band that the two shows idea was kept in mind until almost the last minute because they were worried people would be disappointed or jealous that the other night got the songs they wanted. Other bands do tours where they play different complete albums from night to night or other variations on that idea, but the fans don't revolt. That's because they announce what each night is before the tickets go on sale, and/or sell tickets in packages where fans can buy tickets to multiple shows in a series in one transaction. I'm guessing that if they had done two shows, Night 1 would have been more like Set 1 and Night 2 would have been more like Set 2. Would have been very easy for the band to say "Night 1 will be new songs and a mix of older songs mostly from their first 15 years" and "Night 2 will be new songs and a mix of songs mostly from the most recent 15 years" and that gives the audience an idea of what to expect without nailing them into a set that can't change.

 

And if they had waited until the set was finalized to sell tickets, and clearly communicated with Ticketmaster and fans what the design was (a main stage on one end, a smaller stage on the other, and a screen in between, with all seats having a view of the band but not all seats being able to see the screen), you wouldn't have any complaints about people being surprised with what they got.

 

I think most of these problems are related to rushing the sale of the tickets without providing enough information for people to make informed decisions. And when all tickets are cheap and the same price, that's not really an issue because everyone's got the same shot at a good seat. But when you're asking people to pay very large sums of money and make decisions about questions like "Do I need to buy tickets to two shows to get the full experience?" and "What am I getting for $300 a seat?" and "Am I missing anything if I go with a $100 seat?", I don't think it's fair to ask for that much money and not give people the information needed to make those decisions.

 

If you or any other fan feels that they haven't been misled at all and feel completely satisfied with the concert itself and how ticketing has been handled, I'm not here to try to make you feel bad or unhappy. But it's also my opinion that there are some legitimate complaints and that people who do feel upset aren't being unreasonable for having those feelings. Speaking for myself, I'm very excited to be seeing U2 next month and it's going to be a great pleasure to see them play 8 times in my hometown. But when I bought those tickets, I thought I was getting two shows 4 times, instead of one show 8 times. I'm disappointed only in regard to what was originally offered vs what is actually being delivered. And though I'm not unhappy that I'm behind the stage for one or two of those nights because my experience tells me that's an okay seat, I think it's a little annoying that wasn't disclosed at time of purchase - as it had been for every other rear stage seat for every other concert by every other band I've ever seen in my life. It wasn't an unreasonable expectation.

 

I'm not interested in suing the band or anything like that. I don't want to call anyone names and I'm willing to accept there's another possibility or explanation I hadn't considered. What I wouldn't mind would be sharing a cup of coffee or a drink with management and having a friendly ten minute polite and productive conversation about how I feel, why I feel this way, and ways that this could be done better in the future. And they'd obviously under no obligation to agree with me or do anything I said. I think most of these mistakes weren't done maliciously. But I also think it's fair to point out that when scalpers got unfair access to early Vertigo tour tickets and fan club members got overcharged on ticket fees, Larry publicly apologized and management did what they could to fix the remaining onsales and get the overcharged fees refunded. And I think it's fair to point out that ten years later, there's been nothing but crickets coming from the band and management on these issues. And that's the simplest and best example I can think of how things used to be handled vs how they are today.

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I think most of these problems are related to rushing the sale of the tickets without providing enough information for people to make informed decisions. And when all tickets are cheap and the same price, that's not really an issue because everyone's got the same shot at a good seat. But when you're asking people to pay very large sums of money and make decisions about questions like "Do I need to buy tickets to two shows to get the full experience?" and "What am I getting for $300 a seat?" and "Am I missing anything if I go with a $100 seat?", I don't think it's fair to ask for that much money and not give people the information needed to make those decisions.

If you or any other fan feels that they haven't been misled at all and feel completely satisfied with the concert itself and how ticketing has been handled, I'm not here to try to make you feel bad or unhappy. But it's also my opinion that there are some legitimate complaints and that people who do feel upset aren't being unreasonable for having those feelings.

 

I agree with everything you said. But I also don't feel misled, probably because I bought some RZ, mostly GA and my only seat is on the front row, aisle corner of what I always expected to be the stage, which is where it is. I am still debating whether I need 8 of the same show at MSG, but the upside of having amazing tickets is you won't get stuck with them if I do decide to bail on a pair of shows, heh.

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I don't really know if I need to go to all of them, but I just have this feeling that if U2 were playing twenty minutes from my house and knowing I could have gone but didn't that I'll be kicking myself for not being there.

 

I'm hoping that with 8 shows I'll get to hear most if not all of the songs played on the tour so far and Crystal Ballroom at least once each. And I really do love the new stuff so I'm not at all unhappy about hearing those songs so many time.

 

More than the rear/side stage thing not being articulated, I'm a little bummed the Red Zone isn't by the e stage as on the original maps, I think I liked that configuration better. I don't get why they were so sloppy this time around, and seemingly okay with that, when the previous tours were better communicated. Getting to go to multiple shows is a luxury that allows me to live with not every seat being perfect. If I had only been able to go to one or two and my seats turned out to be not as advertised I'd be a lot more upset.

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Yeah, at this point, I have the tickets and if I didn't go, I wouldn't be doing anything else, just sitting at home, heh.

 

Actually, between one pairing of shows, I also have a front row, center ticket to see Culture Club at the Beacon, heh. 

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I was still pretty happy where I was. The energy was excellent!

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Edited by badsilver

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