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Having seen U2 for every tour since Joshua Tree in 1987, I love them wholeheartedly.  They are my favorite band..ever.  But like all relationships, there are problems to work through. Only I don't know to whom or where to address my issue and will post here in an effort to get it off my chest and be heard in dialogue.  For the past two tours, with the creation of the Red Zone we have come to learn that they usually get the best position in the house.  I was alright with that because the money went to charity and it wasn't only the best seat in the house.  But I can say, I wanted to be in the heart.  Heck, for years concert goers know that especially with the creation of the extortionists, Ticketmaster, that the best seats sell at a premium to brokers and then to the highest bidder in the open market.  Why not make those reserved for super fans who can pay and donate to charity?  That said, this tour I got tickets for MSG on 7/18 and 7/19.  The latter ones being Red Zone, however and this is my gripe...(and I know it's posted in between other posts previously but I still can't figure out who to contact)....the stage design changed and is not the same as during the pre-sale.  Arguably, Red Zone is not the best position.  But for the price, I paid $350 a pop for those.  Not that bad considering I paid $312.40 for the other tickets in Sec 213 Row 7.  

 

Yes, yes, the original layout showed a rectangular horizontal stage with the RZ being at the opposite end of Sec 213.  So, I assumed from the positioning of the last two tours, that the main stage was in front of the RZ.  Not the case, now I, a fan, who subscribes to U2.com, pays an annual fee for that every year...was able to purchase tickets that took hours on the day of the presale from Ticketmaster.  Some of the "best" seats presold to fans are now obstructed side views of the main stage and the band plays for 50% of the show on another stage?  This isn't to mention the other ticket deception that after the presale, tickets in the same locations as these sold for less on Ticketmaster.  In the end, as a fan, I feel cheated and taken advantage of...I'd like to sell my tickets in Sec 213 or trade them and get a better view.  I feel like we were duped.  Tickets for presale and thereafter should not have been sold under the pretense that the stage was as indicated or that fans had to troll forums and guess at what would actually be the set up like a secret map to a prize and hope you paid for the right location.  I am not a fan of how ticket sales for these shows has become not only a mystery tour of 'let's see what you can get on any given day', wait and see how things progress and change and hope the "affordances" of being a fan (who pays to be in the club) will make you feel appreciated and draw you in closer to the band or put you out in left field.  It is said that when you try to please everyone, you actually sometimes end up pleasing no one.  Yes, the show has an amazing new layout and set design with two stages for the band to play and an immense catwalk to make all feel part of the band, along with a megatron of displays (but who wants to pay over $312 to watch the band on TV in an arena?).  Their attempt to make everyone feel more immersed is not my gripe.  It's a great idea.  Selling tickets that are preselected and set aside to your fans that become just about the worse seats in the house that were paid for with a premium...that is a legitimate gripe and one that I hope gets some attention from the powers that be (whoever you are..).  If anyone did anything about their tickets, please let me know.

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If you believe that RZ gets the 'best position in the house' you've been poorly misinformed. For 360 RZ was located adjacent to the catwalk, with no access to the main stage rail, views were also quite side on. The best positions in the house were reserved for GA, & those that were prepared to wait in line. For this tour I believe RZ is in a good location, with some access to the rail on the main stage, & with good views of the screen.

 

Yes, communication about the stage layout has been poor. Purposely, possibly? It's easier to sell the poor seats to uninformed people. But the main stage was never to be positioned near the RZ's, so all the posts that say this are just plain wrong. The RZ's were to be positioned near the minor e-stage, as shown in the very detailed San Jose map. The RZ's have subsequently been moved to a better position (arguably), but the layout of the main / minor stages has not changed.

 

This information was always out there, for those that were prepared to search for it. But yes, it should be much easier to find, & yes Ticketmaster is crap, purposely keeping people uninformed (no pricing information on the seating charts). As is their dodgy resale service.

Edited by ddarroch

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So, I assumed from the positioning of the last two tours, that the main stage was in front of the RZ.  Not the case, now I, a fan, who subscribes to U2.com, pays an annual fee for that every year...was able to purchase tickets that took hours on the day of the presale from Ticketmaster.  Some of the "best" seats presold to fans are now obstructed side views of the main stage and the band plays for 50% of the show on another stage?

 

If you assumed there was a main stage to begin with at MSG (which was not on the original Ticketmaster map), then the problem with your assumption was that the main stage there is always at the other end of the arena. If you look at any other concert at MSG, the stage is always to the left on the Ticketmaster map when an end stage is being used.

 

Also, with an arena-length stage, it seems that even if RZ was up against one of the stages at a location that you wanted, the band would still use the walkway and the e-stage for a good chunk of the show. There is no location near the band for more than 50% of the show, plus there is the video elements and other things that you would potentially "miss" if RZ was where you are advocating. So, I think the band split the difference with RZ and put half of it up against the main stage, and also spread the rest out for people to see them for longer periods of time, as well as experience the screens and such for what they feel is the total experience.

 

I don't think U2 (unlike other bands) ever made RZ the best seats in the house. They have always been off to the sides a bit. They aren't meant for people who want to be dead center on the rail. They are for people who want to not sit in line all day, show up for the concert, and have a specific area that won't be jam-packed. It is more convenience than premium access.

 

The part you're completely overlooking is that RZ is still in front of every single person in the lower level, and every single person in the upper level (many of whom paid about the same for their seats), so you're on the floor at a U2 concert!!!!! Let's not lose all perspective here.

 

At this point, it would seem your best bet would be to use your RZ tickets to enter the venue 15 minutes before GA and go up against the main stage, if that's what you want, leaving more room for the rest of us in RZ to swing in right before showtime.

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Ah the 'defend U2 at all costs' brigade has arrived  :D

The U2 Police

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Ah the 'defend U2 at all costs' brigade has arrived  :D

The U2 Police

 

 

That's some Sting!!   :ph34r:

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Ah the 'defend U2 at all costs' brigade has arrived  :D

The U2 Police

 

20131007_bonoconspiracyofhope.jpg

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If you believe that RZ gets the 'best position in the house' you've been poorly misinformed. For 360 RZ was located adjacent to the catwalk, with no access to the main stage rail, views were also quite side on. The best positions in the house were reserved for GA, & those that were prepared to wait in line. For this tour I believe RZ is in a good location, with some access to the rail on the main stage, & with good views of the screen.

 

Yes, communication about the stage layout has been poor. Purposely, possibly? It's easier to sell the poor seats to uninformed people. But the main stage was never to be positioned near the RZ's, so all the posts that say this are just plain wrong. The RZ's were to be positioned near the minor e-stage, as shown in the very detailed San Jose map. The RZ's have subsequently been moved to a better position (arguably), but the layout of the main / minor stages has not changed.

 

This information was always out there, for those that were prepared to search for it. But yes, it should be much easier to find, & yes Ticketmaster is crap, purposely keeping people uninformed (no pricing information on the seating charts). As is their dodgy resale service.

ddarroch,  I will add a caveat... RZ gets ONE of the best positions in the house.  Ultimately, the band is responsible and no one, if you care about your fans, should have to search for the information and solve a riddle when paying these high ticket prices.  If your prediction that the poor communication is purposeful to sell poor seats to uninformed people...these were bought by a fan who pays to be a club, spent hours on Ticketmaster...hours trying to get tickets...and didn't spend more hours trying to search out if what was presented (the seating map) was wrong or needed a deciphering code) that's how you treat your fans? You hit the bull's eye there with my gripe.  Thanks for your post.

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Ah the 'defend U2 at all costs' brigade has arrived  :D

The U2 Police

 

20131007_bonoconspiracyofhope.jpg

 

1987 Amnesty International concert....I had it video taped and someone who "borrowed" it never gave it back.  That would be a show to see again!  Keep Policin' :-)

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So, I assumed from the positioning of the last two tours, that the main stage was in front of the RZ.  Not the case, now I, a fan, who subscribes to U2.com, pays an annual fee for that every year...was able to purchase tickets that took hours on the day of the presale from Ticketmaster.  Some of the "best" seats presold to fans are now obstructed side views of the main stage and the band plays for 50% of the show on another stage?

 

If you assumed there was a main stage to begin with at MSG (which was not on the original Ticketmaster map), then the problem with your assumption was that the main stage there is always at the other end of the arena. If you look at any other concert at MSG, the stage is always to the left on the Ticketmaster map when an end stage is being used.

 

Also, with an arena-length stage, it seems that even if RZ was up against one of the stages at a location that you wanted, the band would still use the walkway and the e-stage for a good chunk of the show. There is no location near the band for more than 50% of the show, plus there is the video elements and other things that you would potentially "miss" if RZ was where you are advocating. So, I think the band split the difference with RZ and put half of it up against the main stage, and also spread the rest out for people to see them for longer periods of time, as well as experience the screens and such for what they feel is the total experience.

 

I don't think U2 (unlike other bands) ever made RZ the best seats in the house. They have always been off to the sides a bit. They aren't meant for people who want to be dead center on the rail. They are for people who want to not sit in line all day, show up for the concert, and have a specific area that won't be jam-packed. It is more convenience than premium access.

 

The part you're completely overlooking is that RZ is still in front of every single person in the lower level, and every single person in the upper level (many of whom paid about the same for their seats), so you're on the floor at a U2 concert!!!!! Let's not lose all perspective here.

 

At this point, it would seem your best bet would be to use your RZ tickets to enter the venue 15 minutes before GA and go up against the main stage, if that's what you want, leaving more room for the rest of us in RZ to swing in right before showtime.

 

Thanks, I'm not upset that I RZ tickets and will see a great show, and enjoy every minute of it.  I have perspective on that amazing experience that is probably once in a lifetime for me.  What I'm upset about is how fans of this club during presale paid a premium on top of that club fee to get tickets and the tickets that were sold at a higher price than after the presale, are 'obstructed' side views (my seats in Sec 213).  I could have bought tickets later when 7 dates in NYC got added, at a lesser price and had better views of everything, I + E + megatons....that's the point here.  The band is responsible for stage design and making sure that when working with Ticketmaster they sell their tickets with some credibility and decency.  We can always bring up Pearl Jam and the great Ticketmaster fight.  

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Ah the 'defend U2 at all costs' brigade has arrived  :D

 

Without us, what would you all have to whinge about all the time?

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Ah the 'defend U2 at all costs' brigade has arrived  :D

 

Without us, what would you all have to whinge about all the time?

 

 

Haha, exactly - what a fine service you offer us all  :D

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Having seen U2 for every tour since Joshua Tree in 1987, I love them wholeheartedly.  They are my favorite band..ever.  But like all relationships, there are problems to work through. Only I don't know to whom or where to address my issue and will post here in an effort to get it off my chest and be heard in dialogue.  For the past two tours, with the creation of the Red Zone we have come to learn that they usually get the best position in the house.  I was alright with that because the money went to charity and it wasn't only the best seat in the house.  But I can say, I wanted to be in the heart.  Heck, for years concert goers know that especially with the creation of the extortionists, Ticketmaster, that the best seats sell at a premium to brokers and then to the highest bidder in the open market.  Why not make those reserved for super fans who can pay and donate to charity?  That said, this tour I got tickets for MSG on 7/18 and 7/19.  The latter ones being Red Zone, however and this is my gripe...(and I know it's posted in between other posts previously but I still can't figure out who to contact)....the stage design changed and is not the same as during the pre-sale.  Arguably, Red Zone is not the best position.  But for the price, I paid $350 a pop for those.  Not that bad considering I paid $312.40 for the other tickets in Sec 213 Row 7.  

 

Yes, yes, the original layout showed a rectangular horizontal stage with the RZ being at the opposite end of Sec 213.  So, I assumed from the positioning of the last two tours, that the main stage was in front of the RZ.  Not the case, now I, a fan, who subscribes to U2.com, pays an annual fee for that every year...was able to purchase tickets that took hours on the day of the presale from Ticketmaster.  Some of the "best" seats presold to fans are now obstructed side views of the main stage and the band plays for 50% of the show on another stage?  This isn't to mention the other ticket deception that after the presale, tickets in the same locations as these sold for less on Ticketmaster.  In the end, as a fan, I feel cheated and taken advantage of...I'd like to sell my tickets in Sec 213 or trade them and get a better view.  I feel like we were duped.  Tickets for presale and thereafter should not have been sold under the pretense that the stage was as indicated or that fans had to troll forums and guess at what would actually be the set up like a secret map to a prize and hope you paid for the right location.  I am not a fan of how ticket sales for these shows has become not only a mystery tour of 'let's see what you can get on any given day', wait and see how things progress and change and hope the "affordances" of being a fan (who pays to be in the club) will make you feel appreciated and draw you in closer to the band or put you out in left field.  It is said that when you try to please everyone, you actually sometimes end up pleasing no one.  Yes, the show has an amazing new layout and set design with two stages for the band to play and an immense catwalk to make all feel part of the band, along with a megatron of displays (but who wants to pay over $312 to watch the band on TV in an arena?).  Their attempt to make everyone feel more immersed is not my gripe.  It's a great idea.  Selling tickets that are preselected and set aside to your fans that become just about the worse seats in the house that were paid for with a premium...that is a legitimate gripe and one that I hope gets some attention from the powers that be (whoever you are..).  If anyone did anything about their tickets, please let me know.

 

Your post is too long. I got bored...sorry.. Hope you have a great show.

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I was absolutely, positively delighted with my RZ experience in LA.  My brother and I got there at 5:15, in time to be in the raffle for backstage tours (alas, no win) and we got rail space right at the very end of the main stage.  All three mobile members of our band were right there in front of us at some point in the concert!!! WOW!  And having a rail to lean on really alleviated any major leg/knee/feet/back issues I may have experienced.  This is why I was jazzed to have RZ tickets and not GA-- no taking off work to stand in line, no standing for hours and hours to reserve a space by some portion of the stage, no stress, really, and part of the money goes to charity, too?! What a winning deal!

 

BTW, love the B/Sting photo.  <3

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Having seen U2 for every tour since Joshua Tree in 1987, I love them wholeheartedly.  They are my favorite band..ever.  But like all relationships, there are problems to work through. Only I don't know to whom or where to address my issue and will post here in an effort to get it off my chest and be heard in dialogue.  For the past two tours, with the creation of the Red Zone we have come to learn that they usually get the best position in the house.  I was alright with that because the money went to charity and it wasn't only the best seat in the house.  But I can say, I wanted to be in the heart.  Heck, for years concert goers know that especially with the creation of the extortionists, Ticketmaster, that the best seats sell at a premium to brokers and then to the highest bidder in the open market.  Why not make those reserved for super fans who can pay and donate to charity?  That said, this tour I got tickets for MSG on 7/18 and 7/19.  The latter ones being Red Zone, however and this is my gripe...(and I know it's posted in between other posts previously but I still can't figure out who to contact)....the stage design changed and is not the same as during the pre-sale.  Arguably, Red Zone is not the best position.  But for the price, I paid $350 a pop for those.  Not that bad considering I paid $312.40 for the other tickets in Sec 213 Row 7.  

 

Yes, yes, the original layout showed a rectangular horizontal stage with the RZ being at the opposite end of Sec 213.  So, I assumed from the positioning of the last two tours, that the main stage was in front of the RZ.  Not the case, now I, a fan, who subscribes to U2.com, pays an annual fee for that every year...was able to purchase tickets that took hours on the day of the presale from Ticketmaster.  Some of the "best" seats presold to fans are now obstructed side views of the main stage and the band plays for 50% of the show on another stage?  This isn't to mention the other ticket deception that after the presale, tickets in the same locations as these sold for less on Ticketmaster.  In the end, as a fan, I feel cheated and taken advantage of...I'd like to sell my tickets in Sec 213 or trade them and get a better view.  I feel like we were duped.  Tickets for presale and thereafter should not have been sold under the pretense that the stage was as indicated or that fans had to troll forums and guess at what would actually be the set up like a secret map to a prize and hope you paid for the right location.  I am not a fan of how ticket sales for these shows has become not only a mystery tour of 'let's see what you can get on any given day', wait and see how things progress and change and hope the "affordances" of being a fan (who pays to be in the club) will make you feel appreciated and draw you in closer to the band or put you out in left field.  It is said that when you try to please everyone, you actually sometimes end up pleasing no one.  Yes, the show has an amazing new layout and set design with two stages for the band to play and an immense catwalk to make all feel part of the band, along with a megatron of displays (but who wants to pay over $312 to watch the band on TV in an arena?).  Their attempt to make everyone feel more immersed is not my gripe.  It's a great idea.  Selling tickets that are preselected and set aside to your fans that become just about the worse seats in the house that were paid for with a premium...that is a legitimate gripe and one that I hope gets some attention from the powers that be (whoever you are..).  If anyone did anything about their tickets, please let me know.

 

Your post is too long. I got bored...sorry.. Hope you have a great show.

 

Thank you for the well wishes, if you read, you'd see I mentioned that I'm sure the show will be a great experience.   :huh:

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I was absolutely, positively delighted with my RZ experience in LA.  My brother and I got there at 5:15, in time to be in the raffle for backstage tours (alas, no win) and we got rail space right at the very end of the main stage.  All three mobile members of our band were right there in front of us at some point in the concert!!! WOW!  And having a rail to lean on really alleviated any major leg/knee/feet/back issues I may have experienced.  This is why I was jazzed to have RZ tickets and not GA-- no taking off work to stand in line, no standing for hours and hours to reserve a space by some portion of the stage, no stress, really, and part of the money goes to charity, too?! What a winning deal!

 

BTW, love the B/Sting photo.  <3

Thank you Alexis for the RZ experience feedback.  I know that the experience will be well worth it.  Also, I appreciate the feedback about the rails.  Maybe I'll win a BS pass after all this..here's hoping!  

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In addition to the perks others have mentioned, at the Forum the RZ had their own bar, right there on the floor near the main stage. Us common GA folks had to leave the floor to get a drink ;-)

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In addition to the perks others have mentioned, at the Forum the RZ had their own bar, right there on the floor near the main stage. Us common GA folks had to leave the floor to get a drink ;-)

 

Thanks zoom cat, I'll remember that when I'm getting my cocktail on ;-).  The RZ is not my issue, the changing of the design/layout and prices at purchase time is...I'm very grateful to be in the RZ and not in the NY madness that GA will be exalted to that day.  

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In addition to the perks others have mentioned, at the Forum the RZ had their own bar, right there on the floor near the main stage. Us common GA folks had to leave the floor to get a drink ;-)

 

Thanks zoom cat, I'll remember that when I'm getting my cocktail on ;-).  The RZ is not my issue, the changing of the design/layout and prices at purchase time is...I'm very grateful to be in the RZ and not in the NY madness that GA will be exalted to that day.  

 

Point taken about the layout....there's been a lot of discussion about this here and elsewhere. 

 

I had actually considered asking a gal standing next to us but in the RZ (we were leaning on the RZ rail, in GA between the RZ and the main stage) if she would consider getting me a drink..... I would have tipped of course :P

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