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U2.com 2018 Subscription FAQ Thread

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I tweeted to TM about getting a code but not getting the tickets I wanted and this was their response "unfortunately those were very high demand tickets and presales have a very limited inventory." BS...I know I was one of the 1st in innocence group and was only searching for one GA. They DID give me a code to use to access the Citi presale but of course there are no GA's there at this point.

And U2.com told me they are only possibly assisting people who did not get a code.

Edited by malaboo

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12 hours ago, CorkVegan said:

To be eligible for the ticket drop you have to walk clockwise around a Joshua tree seven times at midnight under a full moon with a Citibank credit card clenched between your buttocks.

Good luck. ?

I'm laughing so hard right now.  :D  Seriously, I can't stop laughing at this.  

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The ticket process for Elevation Tour worked best via Propaganda.. As a member you got to buy tickets for 2 or 3 shows of your choice, all by snail mail but it worked perfect.. Popmart and earlier you could even ring Principle Management if you were struggling and they were very helpful. Larry's sister Cecilia helped me a few times, even getting me comp tickets for a gig in Oz. They really looked after the fans back then.

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I also remember Propaganda days. Got 3 floor seats to see them in the Popmart tour at the LA COLISEUM. Good times back then. I didn't  sign up when they switched to online. Life got in the way.  With the following tours at least for me I always got GAs for at least 1 show for each tour ( except 360 tour) via general sale. These last 2 tours are the total opposite. Having to spend money to be part of this site is no biggie for me because none of my peeps or family get my " U2 CRAZYNESS!" I know people get it here or why even bother with this pre-sale stress. I've been lucky to have the opportunity to get GAs after this fiasco ONLY thanks to the mods hard work on fans behalf! So keep faith and hopefully more fans will be helped as well!!!

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@hollywoodswag That's perfect for me and I totally agree with YOU 

Butthe guy above said to make them no transferable and taking risk in buying 

 

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I've bought more than once face-value tickets from real fans  that couldn't attend the concert, these tickets made two people happy (or at least one very happy person and the other not disappointed). The answer is not the personal tickets, the answer is not to resell above face value, as others said. Simple, eh? No, ´cause ticketmaster is the first that allows this sistem. We're trapped in the matrix guys, it's useless to complain.

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How do I renew my subscription I can’t find an option anywhere as I would like to be eligible for European tour having already used my code for Joshua tree tour thanks in advance Dave 

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10 hours ago, Vienis said:

I guess someone has read this. 

 

Well, at least we now know that the news has filtered up.

I wonder what proportion of the U2.com membership had difficulty getting pre-sale tickets. Guy seems to be of the opinion that the system worked for most - it would be interesting to know whether or not his statement was realistic or optimistic. I wonder if there is any way of finding that information out...

In any case, my continued wishes for good luck to everyone still trying to get tickets, and also a strong hope that the higher-ups in the U2.com hierarchy can make things right for everyone.

 

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I have been trying to use my code to get tickets but Ticketmaster doesn't allow me to. I am really getting frustrated because I payed $40 to re-new the membership but I can't even get into the system to purchase a ticket. Does anyone know what to do or how to help me?

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For the first shows announced the pre-sale is already finish . You have to wait and see if they announce new dates or buy in the general sale tomorrow.

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ok so me and my wife and 3 friends, all 5 of us no codes to the general sale.  wow. 


Did ANYONE with a presale code since you are a member here get a code to TRY in the general?

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31 minutes ago, sbeck said:

ok so me and my wife and 3 friends, all 5 of us no codes to the general sale.  wow. 


Did ANYONE with a presale code since you are a member here get a code to TRY in the general?

Don't feel like you missed out - all the tickets that are worth having (i.e., both less expensive than the highest price and not behind the stage and/or with an obstructed view) are long gone. In a way, I'm glad about that - the general admission tickets should have gone to the pre-sale groups.

I tried for about 15 minutes (I got the code for the June 25 MSG show, in case you were curious) - the tickets that were $47-$112 (before fees) were all behind the stage and/or obstructed view; the only ones in front of the stage were the highest price ($331 before fees - yes, even in the 200-level of MSG, even in sections not close to the stage). The Red Zone tickets were long gone too (again, this isn't necessarily a bad thing).

Now, the fact that this was the MSG show may account for the slim pickings - there are a LOT of people who live within commuting distance of NYC and many wouldn't think twice about dropping over $300 per ticket to go to a show - thus, MSG (and LiveNation/Ticketmaster) would have no qualms over charging that much even for seats that are far from the best. The simple fact is that many people will just pay it...

I, for one, will not - I'll try for GA for any additional MSG shows. If I don't get a ticket for MSG, I don't get a ticket. (Fortunately, U2.com did work for me in their pre-sale.)

Good luck to those who are still trying to get tickets!

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23 hours ago, dmway said:

Well, at least we now know that the news has filtered up.

I wonder what proportion of the U2.com membership had difficulty getting pre-sale tickets. Guy seems to be of the opinion that the system worked for most - it would be interesting to know whether or not his statement was realistic or optimistic. I wonder if there is any way of finding that information out...

In any case, my continued wishes for good luck to everyone still trying to get tickets, and also a strong hope that the higher-ups in the U2.com hierarchy can make things right for everyone.

 

It would help if u2.com didn't fuck over the fans by sending emails that you are verified then the next morning getting an email saying oops we made a mistake. You are not entitled too tickets because you didn't renew your membership. THE GOAL IS GREED !

Edited by kitemaster

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Well just as I didn't receive a code via text before the presale last week (innocence group) until I called to get one and they gave it to me over the phone, and then there were no lower bowl or GA ticks left; now I didn't get my Ticketmaster verified fan code texted to me even though I got an email saying I was selected to get an access code and it would be texted to me this morning. Surprise surprise I didn't get the code. I called Ticketmaster and waited on hold for 25 minutes, then held on with representative for another 25 minutes who then told me to write an email to someone at Ticketmaster explaining I didn't get a code. I did this and received email with code about 15 minutes later. Surprise surprise there were no decent seats left. All seats $330 and none in lower bowl, GA or Red Zone.

:-(

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What is happening?  2nd time trying to get tix, and getting error messages!!!  All I want are 2 GAs.  HELP!!! lo

Edited by ralucaploog

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1 hour ago, ralucaploog said:

What is happening?  2nd time trying to get tix, and getting error messages!!!  All I want are 2 GAs.  HELP!!! lol

2  GAs is what everyone wants!   That being said, I hope you get them.

Edited by Manohlive

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On 11/16/2017 at 9:02 PM, unforgettableu2 said:

Manohlive...

I know about the release of the GA's just prior to concert....I used to live in chicago(my favorite place to see U2)....where they have multiple shows....

But, I live in NC now....where that is unfortunately not U2 friendly territory due to the obtuse politics....I saw them in Raleigh, though for the 360 show.....amazing....but, haven't been back.

I have to travel....and plan for these U2 escapades now....since they are not in home state. I have traveled to Chicago. several times...but, I have kids....and the times/date don't often coincide with schedules.....

I wish I could be that flexible...fly by the seat of my pants.....and be  a U2 groupie like I was when young & in college. Responsibility get in the way....

It helps only living 90 minutes from Chicago.  I hope you find a way to get to see the show.  Chicago is my favorite place to see them too.  I especially love seeing the last night they play Chicago. 

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3 hours ago, sbeck said:

ok so me and my wife and 3 friends, all 5 of us no codes to the general sale.  wow. 


Did ANYONE with a presale code since you are a member here get a code to TRY in the general?

Yes, I got my code at 7:43 this morning, and had tix in hand at 10:15.  It was a pain, as I kept trying for better seats.  Did get very nice seats for a very expensive price - wow!

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On 11/16/2017 at 8:11 PM, fnordware said:

The only way to truly get rid of scalpers would be if everyone refused to buy from them. That's what I do: I never pay more than face value for tickets. Of course if I have extra I never ask for more than face value either, and try to find the legit fans if it's an in-demand show. But so long as some people are willing to pay extra money, there will be a market.

Well spoken and thank you.  One can even scalp tickets on Ticketmaster these days; under the guise that your scalped ticket is, 'verified'.  It's like letting a thief go because he or she has a valid ID.

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On 11/17/2017 at 1:58 PM, dmway said:

To begin: those who are still trying to get tickets, the very best of luck!

For those who were fortunate enough not to experience snafus during this whole ordeal, two bits of news to pass on.

I got two different messages from Ticketmaster today - one to redeem the offer to receive a copy of the new SoE CD, and a second to say that my ticket for one of the shows was already printed and is being mailed imminently.

So, if you ordered without difficulty, check your email - if you were curious, the arena that told me about my ticket status was for the Newark show on June 29th.

...and more news!

The ticket I referred to above arrived in my mailbox today! :o

I would have to guess that this is the fastest pre-sale ticket I have ever received. In any case, if you were fortunate enough not to experience the snafus of the last week, check your mail today or soon.

Again, good luck to those still waiting to obtain tickets...

 

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33 minutes ago, Manohlive said:

Well spoken and thank you.  One can even scalp tickets on Ticketmaster these days; under the guise that your scalped ticket is, 'verified'.  It's like letting a thief go because he or she has a valid ID.

Sadly, for everyone of us who do not wish to give a nickel to the scalpers, there is at least one who will.  Ever since Elevation '01, I have not been to a show where it wasn't sold out.  I've wondered if the band could still pack the house, and they always did.  I always looked around the arena/stadium just to see if there were open rows--even in the nosebleeds--and there weren't.  By the time the band took the stage, it was filled.

U2 may be one of the last big bands and that have such a huge and loyal following.  Even with the price of tickets soaring with each tour, the demand is still there.  Scalpers will thrive, which sucks, and many of us will left out due to cost, TM ineptitude or plain old unavailability.  I love them band and always give it the college try, but this time around I was let down.  No code means no tickets.  :(

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Just now, 504jumper said:

Sadly, for everyone of us who do not wish to give a nickel to the scalpers, there is at least one who will.  Ever since Elevation '01, I have not been to a show where it wasn't sold out.  I've wondered if the band could still pack the house, and they always did.  I always looked around the arena/stadium just to see if there were open rows--even in the nosebleeds--and there weren't.  By the time the band took the stage, it was filled.

U2 may be one of the last big bands and that have such a huge and loyal following.  Even with the price of tickets soaring with each tour, the demand is still there.  Scalpers will thrive, which sucks, and many of us will left out due to cost, TM ineptitude or plain old unavailability.  I love them band and always give it the college try, but this time around I was let down.  No code means no tickets.  :(

Don't lose hope and give up on checking for tickets.  I've never seen tickets not become available after the show supposedly sells out and I've never seen great tickets, including GA, not become available the day of shows. 

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