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U2.com 2018 Subscription FAQ Thread

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Another quick question: I used one of my two Innocence subscriber tickets for a bad ticket for Philadelphia #1.  I hope to use my second ticket for Washington DC #2.  Do I need a new Innocence group code to do this or is my old one still valid?  If I do need a new one, how do I go about getting it?  

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3 minutes ago, acdublin said:

Another quick question: I used one of my two Innocence subscriber tickets for a bad ticket for Philadelphia #1.  I hope to use my second ticket for Washington DC #2.  Do I need a new Innocence group code to do this or is my old one still valid?  If I do need a new one, how do I go about getting it?  

Your old one is still valid - you can get a single tickets for two different shows with the same code. I did just that for the two shows I am going to.

Edited by dmway
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37 minutes ago, acdublin said:

Thanks!

You're welcome! :)

 

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ok is it CONFIRMED the code we got for the TOUGH first round of the presale is STILL GOOD for ROUND TWO?  Has a mod somewhere or some release confirmed that.  I see they are opening the group up again, so now new folks can be creating and account and getting a code.  Boo lol.  Keep those $50's coming in.

Anyway, it does seem 1) if you were verified for last presale you DO NOT have to do that again 2) if you didn't use code now is your chance 3) the door is open again to clean up registration if you didn't get a code

Again, seems easy to follow.  The big issue is do you get a new code sent to you or same.

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A few days ago I tried to renew my subscription, I filled out the form using my phone and didn't see where else to 'submit ' the form. Then I saw the "gift" button and JUST wanted to see info about a gift subscription, but instead the whole sale went through and there was no backing out of it. They also won't change the gift to my own renewal- so that's frustrating- could the forms for renewal & gift be made clearer and Separate?!

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They just added a new show for Las Vegas! I have NOT used my presale code for the first show! I used the Citibank code instead! Will u2.com send me another code or do I use the same code I was first sent?

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2 minutes ago, u2fan74 said:

They just added a new show for Las Vegas! I have NOT used my presale code for the first show! I used the Citibank code instead! Will u2.com send me another code or do I use the same code I was first sent?

We are all waiting that word.

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Odds that second shows will bear decent GA fruit for those of us who bought membies?  

Not holding my breath, but hopefully they take care of us.   

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Seems there’s additional dates for cities already scheduled, wondering if anyone thinks there will be any NEW cities announced (It won’t be the same if they don’t come to Phx Az!)...?

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27 minutes ago, Emme80 said:

Seems there’s additional dates for cities already scheduled, wondering if anyone thinks there will be any NEW cities announced (It won’t be the same if they don’t come to Phx Az!)...?

If they didn't come to a specific city you would prefer in May or June, they will certainly be visiting on following legs - so, don't think they're not eventually coming to a place near you.

They are beginning their tour here in North America, then clearly they are going to UK/ROI/Europe to hit the summer festival season. After that, they will either go to another region of the planet, or (much more likely) right back to North America in the autumn to hit all the cities that they may miss on the first leg. So, don't think, if your city is not on the first leg, that they won't ever be coming. You're right, they would never leave out Phoenix - if they don't come on the first leg, they will be there on future NA legs. They have followed this pattern for a very long time. So, sooner or later, they're coming! :)

 

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Being an indoor tour I don't think they will play in southern Europe /hot countries during summer 

My 2cents 'tho :)

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I renewed my subscription to get tix to the show in Montreal. In the past, I've never had a problem getting GAs for Boston or Montreal shows. This time around, something made the process impossible. I'm not sure if it was Ticketmaster (or the Canadian equivalent). After waffling a bit and trying to decide whether I wanted to pull the trigger, I ended up buying mediocre seats just to get inside. Now I see a second Montreal date has been added. I'm so irritated! I feel like I wasted my code on bad seats, and instead I could have kept the code and tried to get tix for the new date that was announced. 

Does anyone have any suggestions? Can the code be reused? Can I get a new code? This is first terrible experience I've had with getting U2 tickets as a subscriber. In the past, it's been totally worthwhile to keep the membership so I can get tickets, but this time I'm really wondering what the purpose of it is...This is maddening!

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47 minutes ago, phriend776 said:

 Does anyone have any suggestions? Can the code be reused? Can I get a new code? This is first terrible experience I've had with getting U2 tickets as a subscriber. In the past, it's been totally worthwhile to keep the membership so I can get tickets, but this time I'm really wondering what the purpose of it is...This is maddening!

Was your code a fanclub code or a different one? Did you get one or two tickets with your code?

If you only got one, your fanclub code is good for two tickets, whether that's two tickets for one show or one ticket for two shows.

 

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I was shut out of using my Innocence code for the first round of presales (was hoping to get GA for MSG but the venue never had that as a selection choice anyway once I finally got access). Hopefully I can use the code for second show that was added. It's too bad membership doesn't get you codes for four tickets anymore.

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Long-time subscriber here. Never got anything. Out of energy to keep trying to get situation rectified. Will be first tour I miss in 30 years.

Edited by sean_u2_powers

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My girlfriend has been so lucky as to grab 2 GAs for Boston 1 using her experience code. In a three minutes process (as simple as that!) :wub:

Do you think that if I renew my not-every-year-renowed subscrition to U2.com (this is meant to say I'd be in the innocent group) I'd be lucky just the same?

I'd be great to double the experience, maybe in MSG... and it'd be such a great and unexpected birthday present from me to her/us.. :rolleyes:

 

This said, I'd really like to know how the Verified fan algorithm works... she's an old date fan with an old date profile on TM which has been used every year to buy tickets during the old style U2.com subscirber presale, but me.. I'm a real newcomer and I'm afraid the algorithm may think I'm not a "real" fan..  :huh:

Thanks for any help,

Cì.

 

P.S. I forgot to say "Hello hello" and sorry if I'm annoying you, but this thing is nw and not so easy...

Edited by CicciGoal
Adding hello and thanks

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On 11/21/2017 at 11:36 AM, dmway said:

A tangential question...

I received a download code from LiveNation which, I assume, was sent to me because I bought pre-sale U2 tickets. I generally ignore these, but if the code entitles a person to access U2 music, I might see what's there.

Anyone else get such a code here?

 

Sorry to bump my own post, but I'd really like to know if anyone else got this download link - and if so, what is it for?

 

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16 minutes ago, dmway said:

Sorry to bump my own post, but I'd really like to know if anyone else got this download link - and if so, what is it for?

 

I don’t know of any music download Email. You should get a CD redeem email but thats from TM. 

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Just now, Veritastheviper said:

Its Spam!

Several TM accounts reported have been hacked. CC info stolen and purchased made.  Maybe this is the source of the breach

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1 hour ago, dmway said:

Sorry to bump my own post, but I'd really like to know if anyone else got this download link - and if so, what is it for?

 

 

54 minutes ago, Veritastheviper said:

Spam!

 

46 minutes ago, tdarby719 said:

I don’t know of any music download Email. You should get a CD redeem email but thats from TM. 

 

36 minutes ago, Veritastheviper said:

Its Spam!

 

34 minutes ago, tdarby719 said:

Several TM accounts reported have been hacked. CC info stolen and purchased made.  Maybe this is the source of the breach

http://zootopia.u2.com/forums/topic/37734-email-from-live-nation-with-the-name-mrs-sandbox/ 

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1 hour ago, tdarby719 said:

Several TM accounts reported have been hacked. CC info stolen and purchased made.  Maybe this is the source of the breach

So a lot of the Verified Fans / Subscribers are now Verified Targets for Spam and Fraud. Looking good!

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