Anyone who received the "NOT ELIGIBLE" email please send this information via PM to the Moderation team:
Name (as registered and it appears in your profile)
email (as registered and it appears in your profile)
Display Name (as it appears in your profile)
Login Name (as it appears in your profile)
When did you resubscribe? (Did you resubscribe recently for this presale and did all the verification process? or Did you resubscribe earlier, did all the verification process and got the green VERIFIED box?
Date for the end of your subscription cycle
Please also send your Order #
DO NOT PUBLISH THIS INFORMATION HERE IN THE THREAD - SEND IT VIA PM
please follow these instructions if you got a 'NOT ELIGABLE' email today
I called U2.com to clear up when emails go out to the different groups and when we'll receive the codes. I spoke with Hector (who was awesome!). Here's what he said:
Innocence Group emails go out this evening-- 11/14
Presale Codes for Innocence Group will be sent in the morning on 11/15 ahead of the presale
He also confirmed that I have a presale code and it showed it hasn't been used. I bought a VIP package for JT last year and that apparently didn't require or use my code.
Hope that helps!
please read and check if you are in eXPERIENCE or iNNOCENCE group