StephOnTour87

Ticketmaster.com forbidden

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Hello, I'm unable to access to any page of the ticketmaster.com website. I always get this message "Forbidden You don't have permission to access / on this server".

I cleared my cache, I tried to connect with and without the link from u2.com, more over even when I only type 'www.ticketmaster.com' in my browser I get this message.

When I try to click on U2.com tickets button from the tour page, I get this :

Error 401 Not allowed

Not allowed

Guru Mediation:

Details: cache-lhr6342-LHR 1510850640 3131743376


Varnish cache server

 

What's going on ?

 

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I just tried it and it worked.  Try clearing your cookies/cache or try a different browser (I'm currently on Firefox)

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Your IP address (the one for your internet connection not the one for your computer) may be flagged by Ticketmaster. I get a similar error where I work (403 instead of 401) and we can't access Ticketmaster at all, no matter the device.

Edited by BarretoA
clarification of a point

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I get the same error if I try to connect when I'm on my work VPN.  Have to disconnect in order to access it.

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It seems my internet box IP is blocked. When I try to share the 4G connection with my mobile, it works.

I sent an email to ticketmaster support.

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yep- Ticketmaster thinks your a bot- you're likely on 24 "hold". :(

Seems to be If you refresh too much or have two many devices with your code pinging TM it triggers the lock. 

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