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Well its now the 12th Dec and I still have not relieved me deluxe album i ordered on the 1st Nov. Despite contacting customers care and advising that i have no tracking number no one has contacted me . Can someone advise if they are having similar delays

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Here is the reply after 5 days of hounding them

 

Hello,

Thank you for choosing Live Nation Merchandise.

Our records indicate that your order shipped on 11/29/2017 via International Standard. Regardless of delivery location and due to some border restrictions, International Standard delivery can sometimes take up to 24 business days. Unfortunately, tracking is not available with International Standard.

International Standard packages are delivered to your local mail carrier who then delivers to the address provided with your order. If you do not receive your order by the 24th business day, please check with your local post office as they may be holding your order.

Please reply with your correct shipping address if your order is not delivered on or before the 24th business day.

If you have any further questions or concerns, feel free to contact us.


Sincerely,

Dominic
Live Nation Merchandise Customer Service
http://www.store.livenation.com/
Toll Free (US): 877-598-6501
International: 001-434-205-7049

 

My advise would be to buy from record stores from now on as they are saying international shipping can take 24 business days which equates to 32 days when you throw in weekends. Amazon US can deliver to Australia in 4 days yet live nation want 32 days . A bloody joke. Very disappointing , i wont be shopping at the U2 store again , merch bar or Amazon from now on for me as they are reliable and get the goods delivered that you pay for.

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S.O.E arrived today 21 days after dispatch . All is required now is the 2017 subscribers gift which given the uselessness of U2.coms delivery service will probably arrive in 2019

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