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lybu

pre-sale code doesn't work

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Hi, it looks like you are free member. If you have a subscription,  and you are certain you should have it and it doesn't appear, please contact the customer support service, either by filling the CONTACT US form in the HELP page (http://www.u2.com/help) or by calling them [(855) 867-5297 (inside the US) | +1(949) 333-4820 (outside the US)]

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A friend of my had received a code for the pre-sale but it doesn't work. what can she do now? 

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2 minutes ago, lybu said:

A friend of my had received a code for the pre-sale but it doesn't work. what can she do now? 

Contact the customer support service, either by filling the CONTACT US form in the HELP page (http://www.u2.com/help) or by calling them [(855) 867-5297 (inside the US) | +1(949) 333-4820 (outside the US)]...

It would be better if she posts here what is happening with her code... triangulation is not advisable and we can do more if we have direct contact with the person who is having the issue...

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