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richard1970

where is my SOE cd?????

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This is the 5TH time i have contacted you about this order, including going through the help channels on u2.com to which i didn't even get a reply!!!! and twice by phone to which i was billed £50 in charges on my phone bill, i placed this order on November 30th 2017 and i have STILL haven't received my Songs Of Experience Deluxe cd, this  is absolutely disgraceful, What are you playing at, where is my cd????????

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Sorry you are having problems. However, since this is your first post, not sure how this is your 5th time contacting us. The shop orders are outside the Zootopian Moderators’ boundaries  and you should contact through the shop directly here for help: https://u2.fanfire.com/cgi-bin/WebObjects/Store.woa/wa/contactus?sourceCode=U2CFCMWWUSD

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Sorry I copied and paste this message i tried to send to the help link on the website  but it’s not excepting my message 

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No problem. Try using the link I posted above and have your order number available. 

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