Jump to content
Sign in to follow this  
U2Community

'Mumbai - Let's Rock The House!'

Recommended Posts

Hi there,

Strange I didn't get an update mail with the new pickup period. I've called the customer support and talked to the agent like 15 min, but he was  no help at all.
He even wasn't aware about a new pickup time. So what can I do now? I don't want the tickets to expire on Nov 15 :(

Share this post


Link to post
Share on other sites
1 minute ago, Chrissiemuc said:

Hi there,

Strange I didn't get an update mail with the new pickup period. I've called the customer support and talked to the agent like 15 min, but he was  no help at all.
He even wasn't aware about a new pickup time. So what can I do now? I don't want the tickets to expire on Nov 15 :(

Be sure to check your spam folder, but the pick up time has been extended.

Share this post


Link to post
Share on other sites
2 minutes ago, mich40 said:

Be sure to check your spam folder, but the pick up time has been extended.

definitely, and save (even print) any email that proves your purchase. You should be OK for when you pick up your tickets....

Share this post


Link to post
Share on other sites

There's nothing in the spam folder, and I don't know if it would help to claim the tickets in December, as I guess they will expire if I don't collect them until November 15.
If the concert is sold out in December then I guess my tickets will be gone?

Share this post


Link to post
Share on other sites
1 minute ago, Chrissiemuc said:

There's nothing in the spam folder, and I don't know if it would help to claim the tickets in December, as I guess they will expire if I don't collect them until November 15.
If the concert is sold out in December then I guess my tickets will be gone?

Pick Up will be allowed through day of show...

Share this post


Link to post
Share on other sites
1 minute ago, Chrissiemuc said:

There's nothing in the spam folder, and I don't know if it would help to claim the tickets in December, as I guess they will expire if I don't collect them until November 15.
If the concert is sold out in December then I guess my tickets will be gone?

No, they will not expire. Just keep your confirmation purchase email handy (maybe even print it). As Max said, pick up will be available through the day of the show. RedZone is day of show only.

Share this post


Link to post
Share on other sites

Ok thanks... I hope this will work out :)

Ah...want to ask here again: do you think this is going to be the very final show of the tour?
I know they've announced it as final show (while they didn't do so neither for Seoul no Manila). But they did that 2 yrs ago in Sao Paolo. The third show in Sao Paolo as announced as final show, but after 4 weeks a 4th show has been added as final show.

I am not sure whether I wait until Oct 1 before I book my final return flight :)

Edited by Chrissiemuc

Share this post


Link to post
Share on other sites
3 minutes ago, mich40 said:

No, they will not expire. Just keep your confirmation purchase email handy (maybe even print it). As Max said, pick up will be available through the day of the show. RedZone is day of show only.

On the Red Zone ticket it says 14th Dec and 15th Dec , 11am-8pm... so I guess 2 days available for pickup..

Edited by rahuldhond

Share this post


Link to post
Share on other sites
3 hours ago, Turkued said:

Help. Everything went smoothly until I read my pickup instructions: I'm supposed to pick up the ticket at the stadium between September 24 and November 15. I won't be in the country until the day before the show, Suggestions on what I should do? Thanks

 

On the email confirmation I got from BookMyShow regarding ticket pickup for Ground Standing Front its says

Address for pickup
Available only on the mentioned address,date and time.

Sat, 14 Dec - Sun, 15 Dec 2019          11:00 AM - 08:00 PM

D. Y. Patil Stadium, Sion Panvel Expressway, Nerul.

Edited by zoo_station

Share this post


Link to post
Share on other sites
1 hour ago, Chrissiemuc said:

Ok thanks... I hope this will work out :)

Ah...want to ask here again: do you think this is going to be the very final show of the tour?
I know they've announced it as final show (while they didn't do so neither for Seoul no Manila). But they did that 2 yrs ago in Sao Paolo. The third show in Sao Paolo as announced as final show, but after 4 weeks a 4th show has been added as final show.

I am not sure whether I wait until Oct 1 before I book my final return flight :)

at this moment there isn't any indication there will be another show added...

Share this post


Link to post
Share on other sites
1 hour ago, rahuldhond said:

On the Red Zone ticket it says 14th Dec and 15th Dec , 11am-8pm... so I guess 2 days available for pickup..

on past shows the usual procedure is that these are available only on the day of the show...

Please wait until the date is closer — it's very likely you will get an email with detailed instructions about how, when and where you will collect your (RED) Zone tickets...

Share this post


Link to post
Share on other sites
4 minutes ago, Max Tsukino said:

on past shows the usual procedure is that these are available only on the day of the show...

Please wait until the date is closer — it's very likely you will get an email with detailed instructions about how, when and where you will collect your (RED) Zone tickets...

Ok. Thanks, Max !

Share this post


Link to post
Share on other sites
10 minutes ago, zoo_station said:

On the email confirmation I got from BookMyShow regarding ticket pickup its says

Address for pickup
Available only on the mentioned address,date and time.

Sat, 14 Dec - Sun, 15 Dec 2019          11:00 AM - 08:00 PM

D. Y. Patil Stadium, Sion Panvel Expressway, Nerul.

Yes, this is correct...
For those who may have missed this email, I would suggest to check email periodically the following days — not only the regular mailbox but also the spam/similar...

In the event that days pass and you still don't receive this email, maybe it's the moment to contact the BookMyShow customer service [24/7 Customer Care | Phone: 022 61445050 OR 022 339895050]. Explain to them that the information you received is that the ticket pickup dates are between September 24 and November 15, but you are aware that there is an email with the correct dates and that you ask for this email/correct information...

In any case, by now you know about the correct dates, since many have received that particular email. There shouldn't be any issue collecting your tickets closer to the show... we recommend you to save any and all emails you received from them (I'll go as far as to print them!). Also, to check periodically Zootopia for if there's any update...

For the moment... just wait...
 

Share this post


Link to post
Share on other sites

Max, I am a Red Hill Group, where I find my presale code? It is not in my profile area.

And a weird situation, hours ago I received two emails - one saying I am Red Hill Group and other saying I am Wires Group.

Is it a bug?

Thank you!

Edited by guklein

Share this post


Link to post
Share on other sites
27 minutes ago, guklein said:

Max, I am a Red Hill Group, where I find my presale code? It is not in my profile area.

And a weird situation, hours ago I received two emails - one saying I am Red Hill Group and other saying I am Wires Group.

Is it a bug?

Thank you!

Please read the entire email, as the process for this presale is different than previous presales. Information is also on our Tours page and Help Page and is as follows:

AS A U2.COM SUBSCRIBER HOW DO I TAKE PART IN THE MUMBAI U2.COM SUBSCRIBER PRESALE

- Click HERE (or at U2.com/tour) to visit the Mumbai India Ticketing Event page at BookMyShow.

- Click the Book button and you will be prompted to enter the email address that you used in subscribing to U2.com. This is the same email address you will find on your Account Info/profile page when you are logged in to U2.com as a subscriber.

- Once the system confirms you are an active U2.com subscriber, you will be emailed a unique one-time password. This email will come from BookMyShow.com, not from U2.com, so remember to check your spam in case the email is there. You should receive this email immediately.

- When you enter this password you will access the Ticketing page for the Mumbai show on 15 December and you will see the layout of the DY Patil Stadium and be able to buy up to four tickets in any category.

PLEASE NOTE: You must use your U2.com account email address in order to participate in this presale.

 

Share this post


Link to post
Share on other sites

I'm in the RED hill group an i was able to buy the ticket within few minutes. Bought my GA ticket and it will be delivered to my office address in India. Didn't know that the RED zone tickets would have to be collected on the day of the show. I was considering RED zone ticket but in a way glad that i don't have to worry about collecting it on the day of the show as there can be huge crowds in queue.

Share this post


Link to post
Share on other sites
6 hours ago, Chrissiemuc said:

Hi there,

Strange I didn't get an update mail with the new pickup period. I've called the customer support and talked to the agent like 15 min, but he was  no help at all.
He even wasn't aware about a new pickup time. So what can I do now? I don't want the tickets to expire on Nov 15 :(

If you go into your account at bookmyshow, it gives you the option to resend your conformation. Click that, you should get an email confirming your order and telling you to pick up your ticket at the stadium on the 14th or 15th.

  • Thanks 1

Share this post


Link to post
Share on other sites

Secured my GA front tickets wooohooo... Gonna be my 3rd show this tour... flying from Sri Lanka.. .who is up for a meetup with beers on the 14th in mumbai? :D 

Share this post


Link to post
Share on other sites
2 hours ago, mich40 said:

Please read the entire email, as the process for this presale is different than previous presales. Information is also on our Tours page and Help Page and is as follows:

AS A U2.COM SUBSCRIBER HOW DO I TAKE PART IN THE MUMBAI U2.COM SUBSCRIBER PRESALE

- Click HERE (or at U2.com/tour) to visit the Mumbai India Ticketing Event page at BookMyShow.

- Click the Book button and you will be prompted to enter the email address that you used in subscribing to U2.com. This is the same email address you will find on your Account Info/profile page when you are logged in to U2.com as a subscriber.

- Once the system confirms you are an active U2.com subscriber, you will be emailed a unique one-time password. This email will come from BookMyShow.com, not from U2.com, so remember to check your spam in case the email is there. You should receive this email immediately.

- When you enter this password you will access the Ticketing page for the Mumbai show on 15 December and you will see the layout of the DY Patil Stadium and be able to buy up to four tickets in any category.

PLEASE NOTE: You must use your U2.com account email address in order to participate in this presale.

 

Thank you, mich40, well explained.

And do you know why received 2 emails as being RED HILL and WIRES groups? Any bug?

 

Share this post


Link to post
Share on other sites
8 minutes ago, guklein said:

Thank you, mich40, well explained.

And do you know why received 2 emails as being RED HILL and WIRES groups? Any bug?

 

some of us received both emails... a glitch on the mailing system....

Share this post


Link to post
Share on other sites
2 hours ago, Max Tsukino said:

some of us received both emails... a glitch on the mailing system....

Thank you, Max!

Share this post


Link to post
Share on other sites

Whaoh, whaoh, whaoh. Such a wonderful announcement. Cannot wait to hear the band in India. GOOD LUCK & ENJOY. The rest of the world will be listening!!❤️

Share this post


Link to post
Share on other sites

Has anyone been able to get Red Zone tickets for Mumbai?  I am in the Red Hill group, and unfortunately just tried to get tickets on bookmyshow.com now, and when I click on the Red Zone, it does not open up to purchase tickets.  It appears all the other areas have the ability to purchase multiple tickets.

Am I doing something wrong, or are they sold out for this presale?  

I am located in the United States.

Thanks for the help!!  Jennifer

Share this post


Link to post
Share on other sites
2 minutes ago, jennifer tracey-carlo said:

Has anyone been able to get Red Zone tickets for Mumbai?  I am in the Red Hill group, and unfortunately just tried to get tickets on bookmyshow.com now, and when I click on the Red Zone, it does not open up to purchase tickets.  It appears all the other areas have the ability to purchase multiple tickets.

Am I doing something wrong, or are they sold out for this presale?  

I am located in the United States.

Thanks for the help!!  Jennifer

The (RED) Zone tickets are in very limited quantities — it's not unusual that these are the first ones to go out.

You can keep trying, but it's also a good idea to consider other sections...

Share this post


Link to post
Share on other sites

THE PRESALE FOR MUMBAI HAS ENDED.

At this moment there are no other shows/presales scheduled.
If there's an update, it will be posted on the main site and here in Zootopia.

 

Please continue the discussion on the appropriate board in The Joshua Tree Tour 2019 Zootopia section.

IMPORTANT: Please do not post any message selling, trading or seeking tickets for any show.
At the moment a specific section for ticket trades/sales is being evaluated, so we ask you to wait until further notice.


 

For band and tour news and updates, please check the main site and Zootopia

Thanks.

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Sign in to follow this  

  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...