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  2. Any help or information on what to do or expect will be really appreciated. Thanks!
  3. Similar to what aisyahhanan has been doing, I've been logging in and out of my account every so often. No luck. Sent an email through the help page and I'm waiting for a reply. I'll try calling in a couple of hours. Hopefully I get a presale code before the presale ends tomorrow.
  4. We are trying to get some information, please bear with us.
  5. Yes, that is your order number. Also try to log out and back in...that may correct that.
  6. I've been logging in and out of my account every 15 mins and my code is still not there
  7. I was going to mention that as well, noticed that I'm tagged as a free member. The order number you mentioned is the 7-digit order number in the Invoice I received through email right (Order#xxxxx57)? After I got that email, I was sent another email with my coupon code for online merch. And I also got an SMS that the card I used was approved at U2.com for the amount I paid. So I assumed all was well.
  8. You might want to give them a call; looking at your profile, it’s showing you as a free member. Have your order number ready where you subscribed.
  9. Havent received mine either. Under Account Info, all I see (aside from my details), is Priority Access Group and it say Wires. No code on that page or my registered email address. Pretty bummed out.
  10. Today
  11. I think u2.com needs a good analyst and a good software developer.. This is a most fundamental thing in IT that, when a subscription is created, a unique code should be auto generated by the system and displayed in the page. I myself come across writing a lot of scenarios like this professionally as an analyst on a daily basis, and this cannot be an issue that should be neglected. This is basics. imagine the frustration of those who are waiting for the code. hoping it will come before the presale ends. thats sad :/
  12. 44, 990 - Lunchtime counting after a much calmer day at the library
  13. Lol... Funny how all these keeps breaking down but when they collect money from us. It never seems to break down. Hope it gets resolved soon .
  14. This is the response that I got. Dear Sir/Madam, Thank you for contacting us. We are sorry to hear that you might not have received your presale code. At this moment, there is an issue with the distribution of codes. The fan club is aware of this matter and it is being worked on. We can only suggest that you keep reviewing your fan club account. Your presale code will be located at the "tours" link and "account info" section. If you need further assistance, please let us know.
  15. Happened to another person I know too... she subscribed now and she doesnt see the presale code anywhere
  16. Yeah. Same. Can't get a representative on the phone. 😕
  17. please keep trying.. also check periodically your email account used when you subscribed (including the junk mail folder), the TOUR page and your u2.com profile page, for if the code appears...
  18. thanks, I tried to call the number but it's not going through at all I just sent them an email as well.. Will try to call them again later.
  19. Don't see it listed on either the tour or profile page?. Tried. Can't see the code.
  20. 2 John 1: 6 Common English Bible 6- This is love: that we live according to his commands. This is the command that you heard from the beginning: live in love.
  21. contact immediately the U2.com customer support service (phone on the HELP page)... better by phone. have in hand all the emails you got when you resubscribed, so you can prove you are eligible for a presale code.
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