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About Lan

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  1. Could you please cut and paste the email here? I have not received it yet. Thank you!
  2. I haven't received my directions for Wednesday's show yet. If you've received it, could you please kindly cut and paste it here? Thank you! ?
  3. Anyone get their CD offer from Evenko yet?
  4. Lan 2018 Subscription FAQ Thread

    This is now the second person from the team (Candance) that I've contacted who told me that we are not guaranteed a code as fan club members. Here is the pasted email reply I got - the capitalization is from the team employee: "Presale codes are sent by text message approx. 2-4 hours before the presale begins. (INTL fans may get codes sent by email) Registration DOES NOT GUARANTEE a presale code. Receipt of a presale code DOES NOT GUARANTEE tickets. Fans that do not receive a #VerifiedFan code can take part in a general onsale IF there is one."
  5. Lan 2018 Subscription FAQ Thread

    Yep, email is correct on the profile and checked spam. I got an email confirming I had renewed and also for store purchases - just did not receive the email regarding tour announcement. I've always received emails before. Any other suggestions? I sent in a help request as well. Just trying my best to make sure things are set before pre-sales. Thanks for any help.
  6. Lan 2018 Subscription FAQ Thread

    Monica, it's regarding fan club members. I even called back twice to verify this and she, once again, said that as fan club members we are not even guaranteed to receive a code. Hoping it was just a mistake on her end, but not sure at this point.
  7. Lan 2018 Subscription FAQ Thread

    Did you guys all receive the email from announcing a tour yesterday? I did not receive one at all and have always received their emails. If I can't even receive an email announcing the tour, this ordering tickets/text via cell phone business is making me nervous.
  8. Lan 2018 Subscription FAQ Thread

    Sorry about quoting myself, but "Mariana" insisted that as fanclub members we are not even guaranteed to receive a code at all. Could someone verify this?
  9. Lan 2018 Subscription FAQ Thread

    Very confusing process. I just called the u2 fanclub number listed and was told (by Mariana) we are not even guaranteed to receive a code at all now? I know we are not guaranteed tickets, but no guarantee for receiving a code via text?? The person was adamant about this...