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Lan

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About Lan

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    Ultraviolet

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  1. Could you please cut and paste the email here? I have not received it yet. Thank you!
  2. I haven't received my directions for Wednesday's show yet. If you've received it, could you please kindly cut and paste it here? Thank you! ?
  3. This is now the second person from the u2.com team (Candance) that I've contacted who told me that we are not guaranteed a code as fan club members. Here is the pasted email reply I got - the capitalization is from the u2.com team employee: "Presale codes are sent by text message approx. 2-4 hours before the presale begins. (INTL fans may get codes sent by email) Registration DOES NOT GUARANTEE a presale code. Receipt of a presale code DOES NOT GUARANTEE tickets. Fans that do not receive a #VerifiedFan code can take part in a general onsale IF there is one."
  4. Yep, email is correct on the profile and checked spam. I got an email confirming I had renewed and also for u2.com store purchases - just did not receive the email regarding tour announcement. I've always received emails before. Any other suggestions? I sent in a help request as well. Just trying my best to make sure things are set before pre-sales. Thanks for any help.
  5. Monica, it's regarding u2.com fan club members. I even called back twice to verify this and she, once again, said that as fan club members we are not even guaranteed to receive a code. Hoping it was just a mistake on her end, but not sure at this point.
  6. Did you guys all receive the email from u2.com announcing a tour yesterday? I did not receive one at all and have always received their emails. If I can't even receive an email announcing the tour, this ordering tickets/text via cell phone business is making me nervous.
  7. Sorry about quoting myself, but "Mariana" insisted that as fanclub members we are not even guaranteed to receive a code at all. Could someone verify this?
  8. Very confusing process. I just called the u2 fanclub number listed and was told (by Mariana) we are not even guaranteed to receive a code at all now? I know we are not guaranteed tickets, but no guarantee for receiving a code via text?? The person was adamant about this...
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