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bigwave

Community Manager
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Everything posted by bigwave

  1. It does state that Singapore codes are one use time only (in FAQ and on ticket agency website landing page for the presales, and this has happened in recent times in a small number of other countries (different ticketing systems / laws & rules in each country dictate what that policy will be).
  2. Codes are only issued once per tour cycle as a general rule, and one membership per person is maximum allowed
  3. Welcome to the Zoo. Meet Joe, some reading to give you a bit of an insight : http://onlineonthehorizon.com/ga-guide/
  4. Its worth sending an email in to SportsHub I reckon, making your case
  5. RED ZONE issue requiring local address has been corrected.
  6. Singapore GA line... it has started already???!!! (Just kidding - something to note for nearer time tho, thanks for info)
  7. We have our best people on it... news when we have it
  8. Would leave it for now, best not confuse the situation any further any sooner than necessary
  9. Well done. If at first you don't succeed... and all that. Trying to get the Singapore only address thing fixed, but this seems good workaround for now
  10. try using a local hotel address (temporarily) - then change it later (see earlier posts where this strategy has worked)
  11. Did you manage to book any allocation of tickets (non Red Zone) on your session earlier?
  12. Can you also PM mods with screenshots & full details, so we can forward to best place
  13. did you choose venue collection? I can see that as an option
  14. see check out the twitter thread on post above this one, @U2Start emailed the Korean ticket agency and got a reply - which might answer a few questions, but does sound like they haven't quite fully worked it out yet...
  15. that probably explains it, as you had checked out with your code already for one ticket you are probably are locked out of using it again for that particular show (technically that should not happen but I think it might account for things in this case - if you did want to check as an exercise, you could try your code to unlock an Auckland 2 presale ticket- and post back if that would work).
  16. which show did you get that message for, was it one you already purchased through pre sale code perhaps?
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