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bigwave

Community Manager
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Posts posted by bigwave


  1. On 10/21/2019 at 1:49 AM, Rachelhawkins said:

    Hey there! I am trying to purchase a U2 subscription for my sister as a gift. There used to be a link to it, now it just sends you to a Live Nation website and you cannot click on U2. I contacted Live Nation via the help desk for that website. They basically said it was not their problem...…..any ideas anyone?

    can you post a link to that link?


  2. On 10/18/2019 at 1:51 PM, schisa01 said:

    We addressed the many troubles Europeans, and in particular Germans, have to go through to get the subscriber's gifts in detail in the following thread (and showed how to easily solve this issue through correct labelling):


    Unfortunaly, someone decided to archive it...

    unarchiving in process

    • Thanks 1

  3. U2.com presales have ended for Mumbai Sinday 15th December show, but :

     


  4. 1 hour ago, joshthetree said:

    Thank you very, very much for all your support for the annual U2 T-Shirt event. It couldn’t happen without all your: retweets, likes, pictures, comments, follows and everything else you did to support it – hope you had fun, you are all stars. Hope to see you next time #U2T0925

    If you want to see more pictures from the event search for #U2T0925 in google or search for this hash tag on Twitter and Instagram

    :u2-1383:

     

    great initiative jtt. Struck a chord with fans everywhere.

    • Like 2

  5. 7 minutes ago, Turkued said:

    Help. Everything went smoothly until I read my pickup instructions: I'm supposed to pick up the ticket at the stadium between September 24 and November 15. I won't be in the country until the day before the show, Suggestions on what I should do? Thanks

     

    We think they are updating this to allow willcall pickup on day of show for those living outside India - will follow up when more is known...


  6. 3 minutes ago, zoo_station said:

    I followed the directions in the email from U2.com this evening

    • Once the system confirms you are an active U2.com subscriber, you will be emailed a unique one-time password. This email will come from tickets@bookmyshow.email, not from U2.com, so remember to check your spam in case the email is there. You should receive this email immediately.

    and got a text back thanking me for registering for the Mumbai show but I did not get an email yet.

    are you sure that you didn't just register for the other presale happening after the U2.com one - don;t think the 'Book' button mentioned in the u2.com original email has appeared yet - checking now


  7. 4 hours ago, arnolds said:

    And now, GA is of course no longer available....

    GA or 'VIP Floor' as this venue seems to be calling them looks really small in the seating plan from the website. Unfotunately may indeed be already fully allocated, all we can do here is suggest you keep trying up until Tuesday when U2.com presales end, some GA may pop up, fingers crossed for you.

     

     

    Screen Shot 2019-09-02 at 15.47.41.png

    • Thanks 1

  8. 59 minutes ago, cristiu2 said:

    Shipping should've been started. It's september by now.😀 Who's got an email that the gift is shipped?

    Not started shipping yet, but shouldn't be too long now I expect... soon as we hear its going out, we will do a feature on it

    • Thanks 1

  9. 3 minutes ago, luckytwn said:

    I didn’t have the issue but others reported it and it’s the most sensible explanation as to why this particular ticket outlet is the only one in years where you could not split your code as you wish. 

    It does state that Singapore codes are one use time only (in FAQ and on ticket agency website landing page for the presales, and this has happened in recent times in a small number of other countries (different ticketing systems / laws & rules in each country dictate what that policy will be). 


  10. 1 hour ago, andysohwk said:

     Lol... Funny how all these keeps breaking down but when they collect money from us. It never seems to break down. Hope it gets resolved soon .

     

    2 hours ago, aisyahhanan said:

    This is the response that I got.

    Dear Sir/Madam,

    Thank you for contacting us. We are sorry to hear that you might not have received your presale code. At this moment, there is an issue with the distribution of codes. The fan club is aware of this matter and it is being worked on. We can only suggest that you keep reviewing your fan club account. Your presale code will be located at the "tours" link and "account info" section.

    If you need further assistance, please let us know.

    chasing up, thanks

    • Thanks 1
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