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bigwave

Community Manager
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Everything posted by bigwave

  1. did you choose venue collection? I can see that as an option
  2. see check out the twitter thread on post above this one, @U2Start emailed the Korean ticket agency and got a reply - which might answer a few questions, but does sound like they haven't quite fully worked it out yet...
  3. that probably explains it, as you had checked out with your code already for one ticket you are probably are locked out of using it again for that particular show (technically that should not happen but I think it might account for things in this case - if you did want to check as an exercise, you could try your code to unlock an Auckland 2 presale ticket- and post back if that would work).
  4. which show did you get that message for, was it one you already purchased through pre sale code perhaps?
  5. Have you already used your allocation perhaps (4 tickets max)
  6. We plan to open up a fan swap ticket exchange here in the Zoo for Subscribers, once all presales are done... more details soon
  7. try changing your email address in your https://www.u2.com/profile page. Some email servers seem to randomly block emails from U2.com. Yahoo emails I have noticed are prone to this, some others, so also try an email with a different provider (e.g. if your existing Profile page is using yahoo mail, try a google mail instead etc.). Might take a cycle or 2 emails for you to receive to new email address, but if it works, please let us know
  8. Yes, should be fine, but use separate credit cards if possible.
  9. have asked for some clarity on that, stay tuned...
  10. We hope to have a ticket swap / exchange area up in near future, as per previous Tours, so keep a look out for that
  11. ok, I think you will need to contact the Ticket company direct, like this guy just posted on twitter (next post)
  12. has it allowed you to purchase the ticket, but not allowing you to complete a valid mobile number for delivery (trying to establish a potential pattern with similar posts elsewhere on same topic)
  13. nice one. We also sent a request up to see if we can get an answer
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