Max Tsukino

Community Moderator
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Everything posted by Max Tsukino

  1. Max Tsukino

    Renewed but still prompting me to renew

    For the subscription issue: Please contact customer support service, via the CONTACT US form on the HELP page (https://www.u2.com/help) and/or by phone [ (855) 867-5297 (inside the US) | +1(949) 333-4820 (outside the US)]. Have in hand all the emails related to your resubscription and the information about it from the Profile page (dates for when you renewed and when it ends may be of importance here). Polls: Please log off, delete cookies and cache and log in again... let us know if this works...
  2. Max Tsukino

    2019 Subscription - Subscribers Gift

    check https://www.u2.com/subscribe, please... you should be able to resubscribe early... The deadline should appear on your profile page (https://www.u2.com/profile)
  3. Should auld acquaintance be forgot
    And never brought to mind...

  4. Max Tsukino

    2019 Subscription - Subscribers Gift

    You will need to insist on the customer support service, I'm afraid - have in mind that with the holidays, they may be busier than usual. If you are using the CONTACT US form on the help page (https://www.u2.com/help) and they are still not answering, please consider calling them (outside the US ---> +1(949) 333-4820). Have in hand every email you received with the subscription process so you can provide the information needed. Please update us on what they say to you, either here or via a PM to the moderation team...
  5. Max Tsukino

    Bohemian Rhapsody Movie

    according to Google, it was 150,000 fans on the POPMart show in the Aeroporto di Reggio Emilia, Italy - September 20, 1997...
  6. Max Tsukino

    Bohemian Rhapsody Movie

    just be aware that part is one of the many liberties they took in the movie... the order was: U2 --> Beach Boys (in Philadelphia) --> Dire Straits (back to Wembley) --> George Thorogood & The Destroyers (again, in Philadelphia) --> back to Wembley when Queen played. They were apart by around 1 hour, give or take...
  7. Max Tsukino

    2019 Subscription - Subscribers Gift

    Please contact the Store Customer Support Service, either using the form on the CONTACT US page or via phone (US: 1-800-615-1324. Outside the U.S: +1-434-812-4067) and explain the situation. Have in hand the emails you received when you resubscribed - the most important would be the one in which is stated that you chose the upcoming live CD set. Please let us know what answer you get...
  8. Max Tsukino

    2019 Subscription - Subscribers Gift

    for now, please go to the album you want to listen from its page on the discography section, not from the top row of the player...
  9. Max Tsukino

    2019 Subscription - Subscribers Gift

    Checked the audio player on Firefox, Opera, Chrome, Edge and Internet Explorer on Windows 10.. working in all these browsers... On Internet Explorer: (just a screenshot. No audio could be captured.... but I assure you it's working) Please try again... log in your account and from there go to https://www.u2.com/discography . Please select an album. From the album page launch the player.
  10. Max Tsukino

    2019 Subscription - Subscribers Gift

    That's quite unusual... Please log off, delete cookies and cache, log in again and go directly to the resubscription page... let us know if you still get the new subscription package instead of the resubscription one...
  11. Max Tsukino

    2019 Subscription - Subscribers Gift

    contact immediately customer support service - it's better if you can give the info that appears on the emails you receive when you resubscribed...
  12. Max Tsukino

    2019 Subscription - Subscribers Gift

    please send us via PM all the information you can provide about the other issues... it's something that is needed to be able to help... thanks...
  13. Max Tsukino

    2019 Subscription - Subscribers Gift

    Please contact customer support service and explain your situation - have in hand and mention all emails/dates/relevant information associated with your renewal. Please come back to us (via PM) if/when they answer, whichever it is...
  14. Max Tsukino

    2019 Subscription - Subscribers Gift

    just remember that there will be a chance to have the tracks in digital form before the gift is shipped... while it's true that it's not the same as the actual physical thing, it may alleviate a bit the anxiety of having the gift "until then" instead of "right now"...
  15. Max Tsukino

    2019 Subscription - Subscribers Gift

    You will need to wait for when the date to renew your account approaches... Another option could be to contact customer support services and tell them you want to renew early - it may work, but can't make promises...
  16. Max Tsukino

    Berlin Live Thread #U2eiTour

    he wanted, but i was able to resist his evil arts... airports and long flights... different story... ?
  17. Max Tsukino

    Berlin Live Thread #U2eiTour

    that same plaza, but a few mins ago...
  18. Max Tsukino

    Dublin Live Thread #U2eiTour

    this was so, so GOOOOD!!!! thanks to everyone, everyone, everyone! now for the PSA section: for the Berlin live thread, please go to the one already opened... this means ---> http://zootopia.u2.com/forums/topic/39828-berlin-live-thread-u2eitour/?do=findComment&comment=1165650 thanks! enjoy your weekend!...