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Max Tsukino

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Everything posted by Max Tsukino

  1. That's the general plan... please wait until the green light appears - once this happen, a message will be posted about it, including guidelines and everything needed for it...
  2. unfortunately we don't have a phone # for Pia... that may be the only one...
  3. Please contact the customer support team (contact info on www.u2.com/help). Provide the date and subscription information that you received via email and ask them for an estimate about when your gift will arrive... please let us know what's the outcome (either here or via PM). Thanks.
  4. We don't know about the vendor presale... it's possible that some information will be available here ---> https://www.u2japan2019.com/
  5. THE PRESALE FOR SINGAPORE 02 HAS ENDED. Please continue the discussion on the Singapore board in The Joshua Tree Tour 2019 Zootopia section. Thanks. IMPORTANT: Please do not post any message selling, trading or seeking tickets for any show. At the moment, a specific section for ticket trades/sales is being evaluated, so we ask you to wait until further notice. Thanks. Please check the main site and Zootopia for any tour update.
  6. THE PRESALE FOR SINGAPORE 02 HAS ENDED. At this moment there are no other shows/presales scheduled. If there's an update, it will be posted on the main site and in Zootopia. Please continue the discussion on the appropriate board in The Joshua Tree Tour 2019 Zootopia section. Thanks. IMPORTANT: Please do not post any message selling, trading or seeking tickets for any show. At the moment a specific section for ticket trades/sales is being evaluated, so we ask you to wait until further notice. Thanks. Please check the main site and Zootopia for any tour update.
  7. it's normal... more fans try to buy tickets on the Wires presale, so you would wait more time than on the Red Hill presale... patience and don't reload or leave the browser... as of 2 mins ago, (RED) Zone was available, as well as GA...
  8. THE PRESALE FOR SINGAPORE 02 WIRES GROUP HAS STARTED. IMPORTANT: Please remember: Up to four tickets at one single show for one transaction.
  9. THE PRESALE FOR SINGAPORE 02 WIRES GROUP HAS STARTED. IMPORTANT: Please remember: Up to four tickets at one single show for one transaction.
  10. That's correct for the Singapore shows... it's possible that it'd extend to other shows in other countries or it wouldn't (if there are more shows - which is something unknown at the moment). Again, it would depend on the particular ticketing system of the country in question...
  11. At this moment, there isn't any indication that there will be more shows in other cities on this tour. This would depend on the ticketing agency system. But have in mind that the presale code is only valid for this tour.
  12. The update is already on the FAQ in the HELP page: Singapore For Singapore: Up to four tickets at one single show for one-transaction due to differences in ticketing systems.
  13. THE PRESALE FOR SINGAPORE 02 HAS STARTED. IMPORTANT: REMEMBER: Up to four tickets at one single show for one-transaction.
  14. The way it was solved was cancelling the tickets, then resetting the codes. I don't think you would want that.
  15. Issuing new codes is not an option. Sorry. If there is an update about this, it will be posted... please keep checking the board.
  16. A SECOND SINGAPORE SHOW HAS BEEN ANNOUNCED. The presale for the Red Hill group starts on Friday 21 June, 1.00 PM SGT The presale for the Wires group starts on Saturday 22 June, 1.00 PM SGT Please check the main site and Zootopia for any possible updates.
  17. We asked for details about this... once we get an answer will post it here...
  18. the FAQ indicates that presale access codes are valid for one-time use only...
  19. From the FAQ: It appears that the issue was attempting to get tickets in separate transactions (ie: buying 1 GA ticket first and minutes/hours later trying for a (RED) Zone later)...
  20. THE PRESALE FOR SINGAPORE HAS ENDED. At this moment there are no other shows or presales scheduled. Please check the main site and Zootopia for any possible tour update. IMPORTANT: Please do not post any messages selling, trading or seeking tickets for any show. At the moment, a specific section for trades/sales is being evaluated, so we ask you to wait until further notice. Thanks.
  21. (RED) Zone is always the first section that becomes unavailable... remember it's a small section and these are usually the most coveted tickets... GA is a good place to be... consider it, please...
  22. Please check the TOUR page and/or your profile page. We have been informed the code not appearing issue is solved. If for some reason it doesn't appear: - Reload the page; or - Log off from U2.com and log in back. If it's the same, please let us know...
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