Jump to content

Max Tsukino

Community Moderator
  • Content Count

    23,338
  • Joined

  • Last visited

  • Days Won

    99

Status Replies posted by Max Tsukino

  1. My webmail is not working. "Connection to storage server failed" Cant access mail on iPhone, iPad or my MacBook pro. All was working yesterday. Any help greatly appreciated.

    1. Max Tsukino

      Max Tsukino

      Please contact the customer support service using the form on the HELP page and/or phone them (phone # also on the HELP page)

  2. Anyone experiencing long delays in credit card  processing for Seoul ? I got tickets over 2 hours ago I’m still stuck on page before giving card details,I’m thinking of giving up,any advice pls 

    1. Max Tsukino

      Max Tsukino

      [For future questions, please ask on the threads, not on the status. Thanks]

      Are you using internet explorer on Windows? (alternatively, please use Edge or Firefox. It can be done in Chrome, but not recommended).

      Delete cookies and cache before trying again; or

      Use another computer, if possible; or

      Use another credit card, if possible.

      If there's an update on this, please do it in the threads, not here. Thanks.

    2. (See 3 other replies to this status update)

  3. Anyone experiencing long delays in credit card  processing for Seoul ? I got tickets over 2 hours ago I’m still stuck on page before giving card details,I’m thinking of giving up,any advice pls 

    1. Max Tsukino

      Max Tsukino

      Try the procedure again, please.... from the start.

      If you refer to the threads in the board, you will find that for some people that's how they solved that issue...

    2. (See 3 other replies to this status update)

  4. Hi guy!

    HAve you got news about Bono's health?

  5. Is there a problem with 2 track downloads can't see them anywhere? 

     

    1. Max Tsukino

      Max Tsukino

      not Mich, but please try again.... before trying, please delete cookies and cache and if possible, consider trying again using another browser...

  6. Is there a problem with U2.com? Looks like no updates since march 13

  7. Hey guys, any chance to get an autograph for my sister's (Eva-Maria & Philipp) wedding?

    1. Max Tsukino

      Max Tsukino

      very very unlikely, unless you meet them...

  8.  CAN't Vote for the Live Tracks... U2dotcom says I HAVE to Renew and I renewed in November 2018 !!!!

     

    I cleared cookies, data, history and tried again and still the same problem....says I have to renew....... HELP ME !!!

    What if won't get the 2019 gift because of this ?????

    Here's how it looks when I access the Voting Page (LAST Image) and also the Proof that I Renewed Below (first 2 pics):

    [MOD EDIT: DO NOT POST ANY FORM OF PERSONAL INFORMATION ON THE BOARD OR THE STATUS]

    Problem.jpg

    1. Max Tsukino

      Max Tsukino

      please be more careful with what you are posting... there was a lot of personal information on those captures that simply can't be posted online.

    2. (See 2 other replies to this status update)

  9.  CAN't Vote for the Live Tracks... U2dotcom says I HAVE to Renew and I renewed in November 2018 !!!!

     

    I cleared cookies, data, history and tried again and still the same problem....says I have to renew....... HELP ME !!!

    What if won't get the 2019 gift because of this ?????

    Here's how it looks when I access the Voting Page (LAST Image) and also the Proof that I Renewed Below (first 2 pics):

    [MOD EDIT: DO NOT POST ANY FORM OF PERSONAL INFORMATION ON THE BOARD OR THE STATUS]

    Problem.jpg

    1. Max Tsukino

      Max Tsukino

      Removed screenshots with personal information.

    2. (See 2 other replies to this status update)

  10. Please, please..Heading to Belfast. First time to SSE & looking for info on GA line..

     

    1. Max Tsukino

      Max Tsukino

      too early for it... but keep combing the board and fan social media (twitter and facebook). When there is more information, you will find it there...

    2. (See 2 other replies to this status update)

  11. Can anyone tell, what time they app. enter stage. I'm on a trip to Berlin, and would rather spend the time in the city, than waiting three hours in an arena. ?

    1. Max Tsukino

      Max Tsukino

      According to the info posted on the Mercedes-Benz Arena website (https://www.mercedes-benz-arena-berlin.de/en/events/detail/u2-2018/2018-08-31-2000) doors will be open at 6.00 PM and the show is slated to start at 8.00 PM... that information may be of help to decide at what time you feel it's better to arrive...

    2. (See 1 other reply to this status update)

  12. Anybody heard what the 2018 special subscribers gift is/or has gotten theirs?

    1. Max Tsukino

      Max Tsukino

      The 2018 gift is the U2 3-D Dance Mixes vinyl - you can find the information about it here ---> https://www.u2.com/news/title/u2-3-d-dance-mixes/subscriber_content/

      If you have a current valid paid subscription, you can go to your profile (https://www.u2.com/profile) and download the tracks (either on MP3 or WAV format).

      As of right now, there isn't any official information regarding dates. Please keep checking periodically the site and Zootopia for any official information about it...

  13. Time to update the Event Calendar with European shows! :)

  14. Hello, Does anyone know of any updated rules about bringing cameras to the Boston shows on 6/21 and 6/22? I read the TD Garden website however, I know those rules sometimes change depending upon those performing. Thank-you kindly.

    1. Max Tsukino

      Max Tsukino

      perhaps the best it to contact directly the TD Garden - either by their website, phone call or their twitter account - and ask them for the specific policy for the U2 show...

  15. What time with the band make an appearance at the arena tonight? Tomorrow?

    1. Max Tsukino

      Max Tsukino

      The show is scheduled to start at 8.00 PM, this Saturday... they usually are on the stage at around 8.30, give or take...

  16. wondering if U2 will make a Toronto stop ?❤️... Trying to save my presale code!!! Anyone have news about this?

    1. Max Tsukino

      Max Tsukino

      as of right now, there isn't any indication about more dates added to the tour...

    2. (See 3 other replies to this status update)

  17. how was the floor line ups ?

    I have tickets for the forum opening night & wanted to know if anyone has info.

    Thanks 

     

  18. Hi Max, need your help. Little bit freaking out after my calls with Ticketmaster. They confirm I have RedZone for San Jose but cannot tell me where I need to be for entering the venue and/or collecting the wristband... I only have the ticket on my mobile Ticketmaster account... Big thanks !!!

    1. Max Tsukino

      Max Tsukino

      asking a friend who is there...

      but definitely go to the guest services there.... or even ask the people in the line - fans are always helpful!

    2. (See 3 other replies to this status update)

  19. Hi Max, need your help. Little bit freaking out after my calls with Ticketmaster. They confirm I have RedZone for San Jose but cannot tell me where I need to be for entering the venue and/or collecting the wristband... I only have the ticket on my mobile Ticketmaster account... Big thanks !!!

    1. Max Tsukino

      Max Tsukino

      You should have received an email with all the information about the (RED) Zone procedure... check your spam folder just in case...

      If you don't have it, contact ASAP the guest services at the venue (consider tweeting them)... they should have the information...

    2. (See 3 other replies to this status update)

  20. Does anyone know who is opening for U2 in St. Louis may 4, 2018????

    1. Max Tsukino

      Max Tsukino

      No opening act for this tour... all U2, all the time...

    2. (See 3 other replies to this status update)

  21. Hola! Alguien ha logrado comprar hoy para MAdrid. Algun tip que pueda servirme. Estoy muy nerviosa. No logro comprar. :(

    1. Max Tsukino

      Max Tsukino

      prueba usando un navegador distinto al que tienes o en el movil, ya sea en el sitio o con la app...

    2. (See 4 other replies to this status update)

  22. I have already received my tickets for Cologne at my home.
    At the time of purchase there were no dates for Dublin and now though.
    Can I use my code still to buy tickets for dublin 10/11/18 now in presale?

    1. Max Tsukino

      Max Tsukino

      From the FAQ on the HELP page (http://www.u2.com/help):

      Quote


      How many tickets can I buy in the presale for U2eiTour European dates?
      U2.com Subscribers can use their presale code to buy up to 2 tickets in one transaction for one show.

       

  23. 
     

    Is there anyone who wants to change presale code to Europe. I need one for Copenhagen

    1. Max Tsukino

      Max Tsukino

      Presale codes are personal and non-transferable... Code use is audited and anyone found to be abusing presale privileges risks cancellation of ticket purchases and U2.com subscription...

    2. (See 1 other reply to this status update)

  24. I'm trying through ticketmaster direct my code works but only for VIP packages

    1. Max Tsukino

      Max Tsukino

      in a presale always go via http://www.u2.com/tour

      Once there, please click the appropriate button...

×
×
  • Create New...