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Max Tsukino

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Everything posted by Max Tsukino

  1. A SECOND SINGAPORE SHOW HAS BEEN ANNOUNCED. The presale for the Red Hill group starts on Friday 21 June, 1.00 PM SGT The presale for the Wires group starts on Saturday 22 June, 1.00 PM SGT Please check the main site and Zootopia for any possible updates.
  2. We asked for details about this... once we get an answer will post it here...
  3. the FAQ indicates that presale access codes are valid for one-time use only...
  4. From the FAQ: It appears that the issue was attempting to get tickets in separate transactions (ie: buying 1 GA ticket first and minutes/hours later trying for a (RED) Zone later)...
  5. THE PRESALE FOR SINGAPORE HAS ENDED. At this moment there are no other shows or presales scheduled. Please check the main site and Zootopia for any possible tour update. IMPORTANT: Please do not post any messages selling, trading or seeking tickets for any show. At the moment, a specific section for trades/sales is being evaluated, so we ask you to wait until further notice. Thanks.
  6. (RED) Zone is always the first section that becomes unavailable... remember it's a small section and these are usually the most coveted tickets... GA is a good place to be... consider it, please...
  7. Please check the TOUR page and/or your profile page. We have been informed the code not appearing issue is solved. If for some reason it doesn't appear: - Reload the page; or - Log off from U2.com and log in back. If it's the same, please let us know...
  8. At this moment we can't provide a timetable... please wait and keep checking periodically the board for any possible update. Thanks...
  9. please keep trying.. also check periodically your email account used when you subscribed (including the junk mail folder), the TOUR page and your u2.com profile page, for if the code appears...
  10. contact immediately the U2.com customer support service (phone on the HELP page)... better by phone. have in hand all the emails you got when you resubscribed, so you can prove you are eligible for a presale code.
  11. if you are eligible for a code, it's on the TOURS page and also in your profile (https://www.u2.com/profile)...
  12. just to be certain: your presale code right now has only be used for 2 tickets? so, is it correct to say it has 2 tickets left on it?
  13. happened to me as well... try again from the U2.com/tour page...
  14. perhaps consider going for the GAs instead... (RED) Zone is limited and they go fast...
  15. Demand... more fans buying for the Wires presale than for the Red Hill one...
  16. THE PRESALE FOR SINGAPORE - WIRES GROUP HAS STARTED.
  17. Thanks for the info... Now to wait for what Ticketek has to answer about this issue...
  18. for those on the Wires group... may the force be with you... Zen and calmness... if there's an issue, let us know but please provide as much details as possible... screenshots if possible... good luck!!!
  19. Save that confirmation number and keep your contact with the customer support service. Give them alternative email addresses... one of those may work.
  20. We apologize but we need to take a few hours to rest before the Wires presale tomorrow. If you have a question or an issue to report, please write it here (or send us a PM) and we will come back to you as soon as possible... Thanks for understanding... see you in a little while...
  21. At least at 10 AM sharp when you click the Wires presale button it will go to the second screenshot, with a field to add your presale code... once entered and when you hit go, you will go to the first screenshot... It's possible that the field to add the presale code appears before 10 AM, but it's not a certainty...
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