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Max Tsukino

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Everything posted by Max Tsukino

  1. The presale is scheduled to start at 10.00 AM SGT on Monday, 17 June... We suggest going to www.u2.com/tour at that time. We recommend verifying the presale start time using an online time difference tool... there are many, we use https://www.timeanddate.com/worldclock/converter.html and https://time.is/compare
  2. I suggest you to immediately contact Sportshub... the contact information is on their FAQ page (www.sportshub.com.sg/ticketing-faq) - email and phone, but I suggest to call them as it's faster - and see what they can do about the situation. Please let us know if you get any answer...
  3. In any case, even if you are receiving the u2.com emails, it's always important to keep checking the site and Zootopia periodically for any possible update. I would also recommend adding the subscription date to a calendar app (Google, iCalendar, etc) so you won't miss the resubscription period...
  4. check the trash/junk mail folder... sometimes the emails go there... If possible, try a different email account... And sometimes it solves it, almost automagically... While I receive the majority of emails sent, there are a few that I've missed... Also, please keep reporting it...
  5. Some emails, unfortunately, are lost in the internet ether (I have had a few missed emails as well). In any case, if you are eligible for a presale code, you can find it on the TOURS page (www.u2.com/tour) and in your PROFILE page (www.u2.com/profile)
  6. When the presale starts, it should accept the Red Hill presale code... once the Wires presale starts (next day) the presale code should work. Please wait until the official times start...
  7. This was a glitch... the dates and times for the presale are already published... You should need to contact your bank about the charges, and perhaps the customer support service from sportshub.com.sg as well...
  8. Unknown at the moment... no other option but to keep checking the site for any update...
  9. We don't know how it will work. Best/Safest is to do it online via the TOURS page (https://www.u2.com/tour)...
  10. THE PRESALE FOR SYDNEY 02 HAS ENDED. THE NEXT PRESALE SCHEDULED IS FOR THE SINGAPORE SHOW It will start on Monday 17 Jun at 10.00 AM SGT, with the presale for the Red Hill group. At this moment there are no other shows or presales scheduled. Please check the main site and Zootopia for any update.
  11. We got a notification that the issues have been resolved. Please refresh the sporthub.com.sg page and try again.
  12. We reported the issue... For the moment please do not open any sporthub.com.sg account. Please wait for an update. Thanks. ETA: Update. See below.
  13. Thanks... will report... Please contact the Sportshub customer service and report the issue as well. ( www.sportshub.com.sg/ticketing-faq)
  14. It will be added before the presale announced date and time. Please keep checking the site and Zootopia periodically...
  15. not a leak: https://www.u2.com/news/title/singapore-for-the-very-first-time
  16. Please try using another browser or, if possible, another computer... sometimes this does the trick... Let us know if this helps...
  17. Does it happen in the PAYMENT screen? before? after?
  18. This may explain why you got the message... If you did the search immediately (or very close to) after purchasing the ticket, it's most likely that the system flagged it...
  19. some of us are in the same situation (One ticket left on the presale code). The code worked OK. If you need another ticket, perhaps it's a matter of keep trying or to try for another section...
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