Jump to content

Max Tsukino

Community Moderator
  • Content Count

    23,337
  • Joined

  • Last visited

  • Days Won

    99

Everything posted by Max Tsukino

  1. Please save all and every one of the emails you have regarding this purchase, for if needed. I would go as far as to take screenshots (but that's my level of obsessiveness... your mileage may vary). There is no indication that you will have an issue, but perhaps it's better to be prepared...
  2. It's a notice that states you did a payment through Yes Inisys Co., Ltd. as well as through KG Inisys Payment System. The second paragraph indicates that KG INICIS is an online payment agent. And that you should contact the store where you purchased the product (in this case the tickets) to inquire about any cancellation process that may exist, as well as about the delivery of the purchased product (in this case, the tickets).
  3. Please give us details about the issue... thanks... but, for a start: What browser are you using?
  4. If possible contact immediately your bank and explain the situation... if possible copy the Korean box in google translate and see what it gives to you...
  5. THE SEOUL PRESALE - RED HILL GROUP HAS STARTED. IMPORTANT: Please note that RED HILL Group’s presale will pause for 2 hours from 6.00 PM to 7.59 PM KST, Monday 10 June, to prepare the WIRES group’s presale. The presale for the Wires Group will start at 8.00 PM KST Monday 10, June Please remember that you will be UNABLE to use your presale code during the actual presale if you didn't register first on the YES24 site. THERE IS NO WORKAROUND.
  6. THE SEOUL PRESALE REGISTRATION HAS ENDED. The presale for the Red Hill Group will start at 12.00 PM KST Monday 10, June The presale for the Wires Group will start at 8.00 PM KST Monday 10, June Please note that RED HILL Group’s presale will pause for 2 hours from 6.00 PM to 7:59 PM KST, Monday 10 June, to prepare the WIRES group’s presale. Please remember that you will be UNABLE to use your presale code during the actual presale if you didn't register first on the YES24 site. THERE IS NO WORKAROUND.
  7. Contact immediate pIA: TICKET PIA information Email: tickets-inquiry@pia.co.jp (Weekday, 10:00-18:00) Have all the proof of purchase in hand....
  8. As long as it's using Windows, it should work... It's possible that a browser on Mac or Linux may work, but they explicitly say IE so it seems Windows is the preferred option... the confirmation email comes from no-reply@yes24.com... it looks like this: ETA: Please wait at least one hour to try again. Also, please be sure that there isn't any email filter for unknown email addresses...
  9. Please check the junk mail folder... it's very possible that it has gone there... also, when registering and particularly on the presale, please use IE on a Windows computer (not a phone or a tablet)... if IE is not possible, please try with Edge or Firefox. Chrome and Chrome-like browsers (Chromium, Opera, Vivaldi, etc) should be avoided or at the very least used at the last resort, with the acknowledgment that it may give errors...
  10. Good! Thanks also to @mich40 and @bigwave who have been provided answers and general help as well, and to the entire fan community too!!! Now to wait until the presale starts... Keep checking periodically Zootopia in the event there's an update... I don't think there will be one and we just need to wait until the presale starts, but better to be informed and ready for if something else to do is needed...
  11. We will ask if there's something to solve this but definitely contact Ticketek ASAP to see if it can be changed to a regular ticket...
  12. You should have something like this: Depending on which presale group you belong, you should have that small red Red Hill Group or Wires Group box...
  13. As far as we have seen, it is going well... joy...
  14. SEOUL PRESALE REGISTRATION HAS STARTED IMPORTANT: The Seoul presale registration process includes inputting your presale code as part of that first process. You will be UNABLE to use your presale code during the actual presale unless you had done the first step prior to that cutoff. THERE IS NO WORKAROUND.
  15. SEOUL PRESALE REGISTRATION HAS STARTED IMPORTANT: The Seoul presale registration process includes inputting your presale code as part of that first process. You will be UNABLE to use your presale code during the actual presale unless you had done the first step prior to that cutoff. THERE IS NO WORKAROUND.
  16. I suppose we will see later in the day... Suggested line: IE - Edge - Firefox - the Samsung browser - at a very last resort and being aware of their warning: Chrome...
  17. It's expected that there will be GA tickets for Sydney on the general sale... probably not as many as when the presale started, but be sure there will be...
  18. Be sure that we will have more details and eventually the delivery start will be announced. But for the moment, the NZL/AUS/JPN/KOR/SGP tour presales are happening... let's have patience and wait...
  19. That's not an official U2 social media account. The official information will be published in the main site (U2.com), Here in Zootopia and the different official social media accounts. You can find the links if you scroll at the bottom of the main site: In order: Facebook: https://www.facebook.com/u2 Twitter: https://twitter.com/u2 Instagram: https://instagram.com/u2 YouTube: https://www.youtube.com/u2 Tumblr: https://u2.tumblr.com/ From your searches, interests, and comments, Facebook algorithms will give you suggestions about some Fb pages and ads... Unfortunately, not all of them will be necessarily legit and/or trustworthy - It's recommended to be very careful with Facebook links (not only for issues U2 related... in general). When it's tour and presales times, It better to get the information from the official links and channels - sometimes it may feel like it comes slowly and it's taking much time to arrive when we want the info *now*. But in the end, it's information you can trust...
  20. Brisbane, Melbourne and Sydney Presale has ended.
×
×
  • Create New...