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mich40

Community Moderator
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Posts posted by mich40


  1. 2 hours ago, cristiu2 said:

    Are the presales still happening?? Last news on the shows in The far east were from june 19th. What's the problem with an update on tracklisting and dispatching? If there are troubles then be clear to the fans. Now we don't hear anything, that's frustrating. The subscribers are very positive about this great gift, but the teasing of it doesn't please at all.

    At this time, there are no further presales scheduled. Also, at this time, we have no additional information about the subscriber gift; but be sure that when information becomes available, it will be posted here. Until then, we just have to exercise patience. 


  2. 48 minutes ago, hillpy2 said:

    Quite awhile ago I messaged a community moderator (and now I’ve forgotten which one! -sorry!) about the fake Bono& Edge links & phone numbers that I had found, no one responded so I’m wondering if anyone actually received my message. 

    You messaged me and I responded that I had passed on the information.

    • Like 1

  3. 26 minutes ago, inztantkarma said:

    So, are we right in thinking that you could split the tickets over multiple shows to the max of 4 tickets, but Singapore is now such that your code can be used to purchase up to FOUR (4) tickets in a single transaction. So the one transaction only. If you used it for say 2 tickets to the first show then your code isn't valid. 

    But... If you had used your code for 4 show in Australia can you still use the code for Singapore. Say you get 4 tickets over multiple shows in Oz but didn't get a ticket to the first Singapore show - could you get 2 or even 4 tickets with that code being emailed for the second Singapore show? That would see you with more than 4 tickets overall, but it isn't clear if it is 4 over the ENTIRE tour (Australia AND Asia) or is it one thing for Australia and then different for Singapore - hence you could get say 6 tickets in that scenario. 4 for the Aussie shows and say 2 for ONE of the Singapore presales? 


    Clear as mud. 

    It is 4 tickets maximum over the whole tour, the tickets could be split between Australian/New Zealand shows, or for example, 2 Australian and 2 Singapore tickets. The codes can only be used once during the Singapore presales due to ticketing system. Most importantly to your question, per the FAQs:

    All ticketing presale code use is audited, and anyone found to be abusing presale privileges risks cancellation of ticket purchases and U2.com subscription.

     


  4. On 6/19/2019 at 2:47 AM, NatPaine said:

    The Whole of the Moon by the Waterboys

     

    4 hours ago, xrayjets said:

     

    Sorry about this, you’ve fallen into a bit of a trap 😋

     

    During the Vertigo Tour there were many, many, many threads started (and even a sticky thread !) after shows asking what was the name of the song just before U2 come on stage.

     

    Our moderators showed great patience...explaining that it was the great Wake Up by Arcade Fire 😊

    And @xrayjets likes to jokingly harass us every presale and tour with that question....which, personally, I appreciate the comic relief. 

    • Like 1
    • Upvote 1

  5. 5 minutes ago, gianconde said:

    Yeah, I'm sure it'll be a great show regardless of where you are. 

    My friend was suggesting that it could be that the allotted tickets for the presales are all out, and more seats will be available once the general sales start on Thursday. I'm not willing ro risk that. 

    RedZone go fast in the presales and even faster in the public sale. I think you are wise for getting whichever you choose today. 


  6. 2 hours ago, heshanp said:

    I think u2.com needs a good analyst and a good software developer.. This is a most fundamental thing in IT that, when a subscription is created, a unique code should be auto generated by the system and displayed in the page. I myself come across writing a lot of scenarios like this professionally as an analyst on a daily basis, and this cannot be an issue that should be neglected. This is basics. imagine the frustration of those who are waiting for the code. hoping it will come before the presale ends. thats sad 😕

     

    11 minutes ago, Smell_the_flowers said:

    Hear hear! I work as an analist too 😁😁

    Every company/software can have hiccups every once in a while.....this one just came at a very inopportune time but it is being taken care of. 


  7. 17 minutes ago, gianconde said:

    I was going to mention that as well, noticed that I'm tagged as a free member.

    The order number you mentioned is the 7-digit order number in the Invoice I received through email right (Order#xxxxx57)?

    After I got that email, I was sent another email with my coupon code for online merch. And I also got an SMS that the card I used was approved at U2.com for the amount I paid. So I assumed all was well.

     

    Yes, that is your order number. Also try to log out and back in...that may correct that. 


  8. 3 hours ago, Tulips02 said:

    Hi All

     

    I have purchased 2 tickets earlier today using my access code. Now I wanted to buy 2 more the system does not allow me to do so. Help!!!!

     

    2 hours ago, maureenesque said:

    Also wanted to use my other two slots to buy tix for my other friends.

    Thanks a lot in advance.

    Right above where you put in your code, it says that the code is only valid for one use. This is not what we are used to with the other ticketing systems, but unfortunately there is nothing we can do about it. 

    2F150D12-05E5-4A08-AE9D-CB5F2CC0096A.jpeg

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