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mich40

Community Moderator
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Posts posted by mich40


  1. 3 minutes ago, u2greety said:

    This very same fake bono is trying to chat me up on Instagram. 
    not harmful yet and I haven’t heard from him today. I guess he knows I know he’s fake as I’m not eagerly fast to answer him. 
    He even came back to me when I took my time with a “Hello” message 😅

    They do seem to be on the prowl again. The fake Edge sent me a request not too long ago on Instagram too. Saw some things on Twitter over the weekend too that there was an account making the rounds. Just want to reiterate that the members do not have personal accounts and they will not contact you to make small talk or ask for money; please do not give personal information such as email address or phone number. Glad you recognize that account as a fake. Please report the account to Instagram.


  2. 2 hours ago, Roberto Silva said:

    I have tried all browsers... I think. I have tried:

    • with MacOX - Safari, Chrome, Firefox;
    • with Windows - Internet Explorer, Edge and Chrome;
    • iOS/iPad - Chrome and Safari;
    • iOS/iPhone - Safari.

    I get to the final page, where there is no button to confirm the transaction...

     

     

    Have you tried logging out, clearing cookies/history and then logging back in?


  3. 12 minutes ago, Dean Allison said:

    No member will be found violating it though it’s too difficult to prove so really they’re not in any position to enforce this. Someone has paid for the subscription gift so they can do what they want with it. There’s sellers on eBay and discogs who do things far more professionally than u2.com. The solution is u2.com should do a better job of it and people wouldn’t even consider buying of these sites if they knew they were going to be able to pay the cost of subscription and receive it promptly with good communication. For the record I never have sold a fanclub gift myself and I’ve never bought one elsewhere but if I was kept waiting as long as some people have I might be tempted so let’s not start criticising people who do look elsewhere when u2.com can’t do things properly. 

    We are aware that the arrival of the 2019 gift has been very trying for some. I just wanted to make you aware of the potential consequences of what you are suggesting. In the end it is your choice, but I would recommend thinking about it before going that route, as it a violation to U2.com terms, and as with most things on those sites, they are rarely at their normal value. 


  4. 14 minutes ago, Dean Allison said:

    That’s a load of nonsense, if someone orders an item that was supposed to start shipping in the spring last year and still hasn’t received it you can’t blame them for looking elsewhere. Personally I wouldn’t pay more than the cost of subscription but with the lack of membership benefits in a non tour year people are just as well asking for a refund and buying of eBay, the customer service level is a disgrace and u2.com don’t deserve any sympathy losing subscribers to people that are happy to buy the product elsewhere. If someone wants to sell there fan club gift on eBay that isn’t wrong anyway they’ve paid for the item as part of the membership so that’s there right whether u2.com want you to or not. Shouldn’t be charging too much but it’s there item so they can sell it. 

    Just a note to point out. If you look at any subscriber gift, it says on it: “For subscribers of U2.com only. Not for resale.” Audio gifts also contain a warning that they should not be copied or digitally distributed. Any member found violating this will be banned with no refund. Buying/selling on eBay or Discogs is not worth the risk. 
     


  5. 6 hours ago, latherwas30 said:

    Hi Dean, no worries. What was interesting was that when my renewal first came up it offered the experience + innocence 2Cd live set as the free gift for renewing! I suppose the argument there is why would anyone renew to get the same gift as you have only just rceived in the last few months!

    Yeah, obviously issues at the moment unfortunately.

    I'll wait a bit longer to see if anyone will reply from the servicing team to help me.

    Cheers

    Eoin

    Sent you a message. 


  6. 17 hours ago, Manohlive said:

     I just ran across this thread.  I can only view the first photo of U2 in front of their plane.  When I go to the second-my browser goes black and nothing appears.  I also tried using the thumbnails and the same thing happens.  argh   Any help would be appreciated.  

    If there is an intern's assistant slot open, I'll take that.  wow.  Every show.  

    Not sure what’s going on for you, I tried from my phone and computer and it still works for me. Maybe try a different browser, if possible. 

    • Thanks 1

  7. 8 hours ago, dmway said:

    An interesting detail from the 2019 gift I noticed a while ago, but only remembered to bring it up here recently.

    A few thought it was curious that TLTTGYA was included on the "Experience" disc when it wasn't performed on the e&i tour - an accurate observation, but I think we're all happy that the performance of it from the Rome JT anniversary show from 2017 was included.

    However, did anyone else notice that "Iris" on the "Innocence" disc is from the e&i tour (Montreal, 6/6/18) and not from any show on the i&e tour in 2015? I wonder why that happened. Surely "Iris" was performed at every show in 2015 - was this Montreal show's version in 2018 better than every single performance of it in 2015? 🤷‍♂️

     

    (Maybe the mods here lobbied to have it be included - wasn't the 6/6/18 Montreal show the "3 mods meet" show?)

    Yes, Montreal was our meet-up; and no, we had no influence on the track list/location at all. If I could have lobbied for a song from Montreal, it would have been Love is Bigger, but the one that is on there is beautiful and I’m not complaining. 
     

    • Upvote 1

  8. 2 hours ago, joshthetree said:

    Ref. The Joshua Tree tour :Auckland_Moon:film that was made.  I read somewhere that this is be getting released later this year in cinemas/ movie theatres and then a home release.  So double wooohooo

    :Bananaphisto:

    PS: do we get a u2.com shop discount code for resubbing this time?  As I haven't received one yet :POPCart_01:

    You should get one, according to the renewal notice. I haven’t renewed yet, so I don’t know 100% that it’s there yet, but have you tried logging out and back in to see if it’s on your account page?

    • Like 1

  9. 4 minutes ago, perymason said:

    I just renew my subscription. Something strange occurred: I live in Sofia, Bulgaria and my postal code is 1404. So, it must be: "Sofia 1404". And it always was like that in my previous resubscriptions. But now it automatically changed and my delivery address for the new gift is "Sofia 23 1404". If I look in "My account" on my profile - it is still "Sofia 1404". Anybody else have the same problem?

    You may want to use Contact Us form on the help page: https://www.u2.com/help to make sure it stays correct. 


  10. 17 minutes ago, jathomas88 said:

    Well i think this is a great gift, so thank you. my only query is that i renewed about 10 days ago and was offered the 2019 gifts - do i need to do anything to get the 2020 gift?

    From the home page article: 
    “If you've already renewed your subscription for 2020, this is the gift that will be dispatched to you.”

    So you should be good to go. 

    • Brilliant 1

  11. 3 hours ago, Manohlive said:

    Matchbox Twenty is touring this Summer with a stop in Chicago.  I might take flack for it but I love them.  They are great live.  I'm scoping out a single seat which gets discounted.

    I’m going to the show in my city in August. It’s them and The Wallflowers. 

    Thats not my next show though. My next show is The Airborne Toxic Event. They also put on a fabulous live show. 


  12. In case you missed it RTE radio presenter Larry Gogan passed away yesterday. Our Larry paid tribute to him here: https://www.u2.com/news/title/we-connected

    If you are not familiar with this, they would do interviews every once in a while called “The Two Larry’s”. Here’s one from 2009. My apologies if this doesn’t work for everyone.

    https://player.fm/series/series-2283703

    If that one doesn’t work, here’s a shorter one that should work for everyone:

    https://www.rte.ie/archives/exhibitions/937-u2/291830-when-larry-met-larry/

     

     

    • Sad 1
    • Upvote 1

  13. 19 minutes ago, bruachtung said:

    Can anyone tell me what you get for the $75 fan club membership vs the usual $40 fee. doesn't like much different for a doubling of the price.

    The $75 dollar renewal would include the previous year’s gift as well, if you did not receive that one too. It’s really for people who are renewing for the first time. Gives them the opportunity to backtrack a bit, so to speak.


  14. 2 hours ago, raymond231 said:

    Just wait. Memberships were extended until the end of January. U2 hinted that members will be able to get a copy of the full IE Berlin Concert and that more info is coming in January. It’s pretty obvious that this is the next gift and memberships were pushed back to allow members to renew once the formal announcement is made...

    It is not obvious that the concert is the next gift. Making assumptions like that can lead to disappointment. Please wait for the official announcement to come. 

    • Like 2

  15. From Auckland to cities in Australia to Singapore; Tokyo to Seoul, Manila to Mumbai and everywhere in the world. Thanks to the internet and to all of you, the fan community, we had some fantastic moments in 2019. Let's see what 2020 brings. Happy New Year from @bigwave, @Max Tsukino and myself! 
    5147BD0F-3FDE-4AA3-ADC0-8CACEB83F4FD.jpeg

    • Like 3
    • Thanks 1
    • Upvote 1

  16. 3 hours ago, realgonekid said:

    Can someone help me on this and I would appreciate a response from one the  moderators.

    I am still waiting for my CD and I live in the UK near London.

    This is the message on the UPS website regarding the tracking of the gift.

     

       

    11/07/2019 8:00 P.M.     Edgewood, NY, United States     Package transferred to post office
    11/06/2019 10:48 A.M.     EDGEWOOD, NY, United States     Package processed by UPS Mail Innovations origin facility
    11/06/2019 10:04 A.M.     EDGEWOOD, NY, United States     Package received for processing by UPS Mail Innovations
    10/30/2019 10:41 P.M.     United States     Shipment information received by UPS Mail Innovations

     

    I phoned the helpline and they told me that package can take 6-8 weeks to arrive from the date it was transferred to post office, is this correct?

    It's been over 6 weeks now from that date and I've still recieved nothing.

    At what point does it mean that this CD will never arrive and has been lost in the post? How long do I need to wait before I notify them of this?

     

         
         
         

    Since I am the mod in the US, I will give you an answer. The US postal service is extremely clogged right now because of the holidays. I have found that the tracking on everything I have had mailed has not been exactly accurate. On top of that, once it gets to the UK, it has to make it through the Royal Mail system. Having said that, as the helpline person said, I would say to give it the 8 weeks, maybe even 10. If you have not received it by the 2nd week of January, give them another call. And please, regardless, let us know when you do receive it. 

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