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mich40

Community Moderator
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Posts posted by mich40


  1. Just now, heshanp said:

    I have a small question... im wires so my presale is tomorrow.. I'm trying to understand the logic behind the holding/ waiting queue to get a better understanding on the process... So my guess is that, the sportshub site records our ip address, when we log in few minutes/ hours before the presale, and based on the ip-address login time they put us into a holding queue... in this case, say i login like 12 hours or 24 hours before the presale time from my laptop.. does this mean il be the first in the queue to buy if there is no one else logged in that early before me? 

    The holding queue did not open that far in advance today. You'll have to check periodically to see when it does.


  2. 6 minutes ago, daddygj said:

    Big wave, I'm guessing this is a "no", but forgive me for asking...

    I was caught in the Red Zone "address" issue earlier. Had 3 RZ tickets in the basket but couldn't checkout. 

    Bought 3 Cat 1 seats instead as I didn't want to miss out.

    Now the RZ issue is resolved, obviously I can't use my presale code again, but is there any way my tickets can be exchanged with me making an extra payment for the difference to secure the RZ tickets that I was denied buying earlier?!

    Thanks as always for the amazing mods support.

    Here's hoping!

     

    2 minutes ago, bigwave said:

    Its worth sending an email in to SportsHub I reckon, making your case

     

    2 minutes ago, mich40 said:

    You will need to call Sportshub about that.

    Also, the sooner the better....


  3. 3 minutes ago, daddygj said:

    Big wave, I'm guessing this is a "no", but forgive me for asking...

    I was caught in the Red Zone "address" issue earlier. Had 3 RZ tickets in the basket but couldn't checkout. 

    Bought 3 Cat 1 seats instead as I didn't want to miss out.

    Now the RZ issue is resolved, obviously I can't use my presale code again, but is there any way my tickets can be exchanged with me making an extra payment for the difference to secure the RZ tickets that I was denied buying earlier?!

    Thanks as always for the amazing mods support.

    Here's hoping!

    You will need to call Sportshub about that.


  4. 17 minutes ago, u2fan_1979 said:

    Hey, I tried to enter my presale code for Singapore. I know the presale hasn't started yes, but everytime when I enter the code the system puts automatically "U2A:" before my code. and then of course the system says it's invalid. Will this be solved, when the presale begins?

    Best to leave your code alone until the actual presale. Possible that it’s just doing that because it’s not time for the presale yet. However, the Mods will be around for the beginning of the presales to help if any issues do arise. 


  5. 8 minutes ago, dennizz said:

    Fyi to all-

     

    This Singapore sports hub ticketing website has a very bad reputation:

    https://www.channelnewsasia.com/news/singapore/ed-sheeran-tickets-system-operated-without-any-technical-issues-8838610

    Ed Sheeran and Coldplay ticket sales had been a disaster. Hopefully the problems can be fixed before u2 presales starts, especially Red hill group who have been paying their subscriptions for many years...

    We are trying to isolate the problem....where are you trying to register from?

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