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mich40

Community Moderator
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Posts posted by mich40


  1. 5 minutes ago, finz_89 said:

    can anyone explain the correct US phone number format to enter on Ticketek's site.  ive tried many versions and get its an invalid format.  If I add a + to the front of the number I stop getting the invalid format error but instead get a 'your entry contains non-numeric characters' error.

    You have to enter your number in two places, first one is entered like : 12051234567; in the 2nd time it's like this: +12051234567


  2. 35 minutes ago, rileyrat said:

    Thanks @bigwave.  I’ve noted @mich40 has answered a similar question in the opposite so I’m still uncertain 🤷🏻‍♀️ My code doesn’t have a line but I definitely used it 4 times, and don’t want to risk having tix cancelled.

    Sorry? I told someone they could use their credit card to get addition tickets in the public sale and told another person that if they had already purchased 4 tickets during the presale, they had reached their allotment, that no new codes would be issued. Not sure why your code doesn’t have a line through it if you have purchased 4 tickets for the upcoming shows; but 4 tickets is the limit. 

    From the FAQs:

    Q - How Many Tickets can I buy? What is the ticket limit?

    A - As a paid-up U2.com Subscriber you are eligible to purchase up to FOUR (4) tickets for any show or combination of shows (for example you can purchase 2 tickets for a show in Brisbane and 2 tickets for a show in Adelaide, or 1 ticket for Brisbane, 1 ticket for Adelaide, 1 ticket for Melbourne and 1 ticket for Sydney.) All ticketing presale code use is audited, and anyone found to be abusing presale privileges risks cancellation of ticket purchases and U2.com subscription.


  3. 19 minutes ago, Julesjcg said:

    Hi folks, 

    apologies if this has been answered previously (I had a look through the thread and couldn't find a clear answer):

    If I bought 4 tickets with my presale code for the first night in Sydney, will I receive a new code to purchase tickets for the second night in Sydney? Or should I use the old code (which currently has a line through it in my profile)? Or are there no further presages available to me as a subscriber?

    I am keen to go with my family on both nights as they are all travelling from interstate to Sydney for this.

    Thanks for your help.

    There will be no new presale codes issued for the 2nd shows. If you have already bought 4 tickets, you have met your allotment at this time, hence the line through your code. 


  4. 19 minutes ago, kimmc said:

    I’m counting the days till they hit Australia!

    I did though find it strange as a longtime subscriber from the very start that I didn’t receive the email from u2.com of the second shows until an hour after someone I know who only subscribed for the first time two weeks ago. What’s the deal with that?!?

    The emails go out in batches. It has nothing to do with how long you’ve been a subscriber. 


  5. 14 minutes ago, ingelke said:

    Hi quick question as some discussions going on as well on other sites. If you have not used up your presale code yet so say bought 2 tickets for 1st sydney show can you then still use the same code to buy 2 more for Sydney 2??

    this as on your site it says if you have not used your code yet you can buy tix for these extra shows. Should this not be not used or not used up? ( max 4)

    u2. Com text says 

    Tickets for these shows will go on sale to the general public next Monday, June 17th,  but U2.com subscribers, who have not used their unique ticketing code in earlier presales for this tour, can enter advance presales from this Thursday, June 13th, to buy up to four tickets.

    Yes. If you still have tickets left on your code, you may purchase tickets in the upcoming presale. Like your example, if you have used 2, you still have 2 to use, limit being 4 tickets total for the codes. 


  6. 7 minutes ago, Carlos said:

    Many thanks.  There's no mention of ticket insurance on my email confirmation which itemises the cost as follows:

    Total Amount     123,000 Won 
    Ticket Price     121,000 Won 
    Booking Fee     2,000 Won 
    Delivery Fee     None 
    Discount     None 
     

     

    It may be worth contacting LiveNation to see if they can tell you. If you find out something, let us know. 


  7. 3 minutes ago, patsw said:

    I have tried to pay 4 times. They ask me for a security code and when I enter the code at the back of my card, I have to enter my cards informations again ... It doesn's work.

    It's 6 in the morning in France, the bank is closed and today is holiday so my bank will be closed till Tuesday.

    Omg !!!

     

    1 minute ago, Max Tsukino said:

    Is it possible for you to use another card? if yes, please try it...

    And start completely over. Seems several people have had to do that. 


  8. 10 minutes ago, ehsfriend said:

    Worked for me as well. 2 RED zone tickets. You had to pick the individual tickets. 250 of them available in RED. By the time I picked 3 min after the hour (after my initial false start) 230 were left). Pick randomly rather than the first or last two - those were "being purchased by others"

    Wonky process. Go at it slowly. I used Other Card, and the Visa and then the last four digits of the card are input on this weird on-screen keyboard. It was all weird but it worked and i got a confirmation screen and email. I did use Chrome on a MAC despite warnings Turned on pop ups and ads etc etc and it worked

    Pre-called my card issuer to make sure the purchase wasnt rejected - that might have helped too

    I got a second confirmation email from KG Incis (their payment processor) which is all in Korean - google translate is worrisome - any of the mods have any idea what this is?

    [My name] have a subscription you pay through the KG INICIS payment system in the twenty-four yes Corporation. 
    KG Inicis canceled and shipping of products, contact a company to purchase on behalf of the online payment, please contact the store you actually buy. 

     

    고객님이 예스이십사주식회사에서 KG이니시스 결제시스템을 통해 결제하신 내역입니다.
    KG이니시스는 온라인 결제를 대행하는 업체로 구매하신 상품의 취소 및 배송 문의는 실제 구입하신 상점에 문의해 주십시오.
    dot_line.jpg
     
    결제금액 912,000원

    Call your card issuer and see what they see from their end. 


  9. 4 minutes ago, ballardmama said:

    yes tried both

     

     

     

    2 minutes ago, ehsfriend said:

    Worked for me as well. 2 RED zone tickets. You had to pick the individual tickets. 250 of them available in RED. By the time I picked 3 min after the hour (after my initial false start) 230 were left)

    Wonky process. Go at it slowly. I used Other Card, and the Visa and then the last four digits of the card are input on this weird on-screen keyboard. It was all weird but it worked and i got a confirmation screen and email. I did use Chrome on a MAC despite warnings Turned on pop ups and ads etc etc and it worked

    Pre-called my card issuer to make sure the purchase wasnt rejected - that might have helped too

    This may be helpful.


  10. 3 hours ago, Manohlive said:

    When they play the full version live-it's those U2 chills which can't be explained.   I cried when they played Gloria and Bad and the full version of 40 in one show.  I made it until the last few How Long's? and tears came even though I fought them.  I hope you get to see it. 

    The last time I saw 40, I cried before it even started. Edge walked over to Adam’s side and I knew it was coming. 

    • Like 1
    • Brilliant 1

  11. 17 minutes ago, Carlos said:

    Hi - So this means we need register our pre sale codes through the YES 24 site between 10:00am KST Friday 7 June - 09:59am KST on Monday 10 June, failure to do will result in no access to the presale?

    That is our understanding. 

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