Subscriber (paid)
  • Content count

  • Joined

  • Last visited

  • Days Won


504jumper last won the day on December 14 2017

504jumper had the most liked content!

Community Reputation

20 Excellent

1 Follower

About 504jumper

  • Rank

Contact Methods

  • Twitter
  • Website URL

Profile Information

  • Gender
  • Location
    San Francisco, California
  • Interests
    Writing, reading, photography, learning how to blog, driving my MINI
  • Favourite U2 Album
    Achtung Baby
  • Favourite U2 Single
    Where The Streets Have No Name
  • First U2 Gig
    Joshua Tree Tour 1987, Oakland, Ca.
  • Recent U2 Gig
    Joshua Tree Tour 2017, San Jose, Ca.
  • Best U2 Gig
    U2 360
  • Favourite U2 Person
  • Fav. Other Bands
    Pearl Jam, Nirvana, Radiohead, Smashing Pumpkins, Sigur Ros
  1. No, you are not. Ever since LN took over the U2 shop, it has been a huge disappointment. There have been delays after delays. Emails to their Customer Support generate a general email response, but nothing afterward. Calls placed to CS are of little help. I spoke with a young lady with a very thick accent who kept, "It's coming, it's coming." I asked for a tracking number to which she replied, "I do not have one on file." Mind you, I have no problems with accents, but it seems like their call center is off-shore. Still not a problem as long as they can give customers accurate--and timely--information. I worked in a call center for many years while in college, so I can totally empathize with this CS rep. Much later, I worked for a consumer electronics company that also had an ecommerce side of the business. Processing online orders should almost be fully-automated these days. The reps processing customer/subscriber orders use software applications to run the thousands of orders that come in daily. Unless they are not. My sense is that LN went the cheap way and found a bargain-basement Contact Center. The result, a team that cannot give you correct information the majority of the time. Nothing is 100%, but most companies shoot for 100% and hit high 80s/low 90s. That's all I want. LN isn't even 50%. That is sad. I can't remember getting correct info or even satisfactory service when I call them. My order for the deluxe version of "I+E 2015, Live in Paris" took three emails and three phone calls. I finally got Blu-Ray/DVD, but no t-shirt. More calls. The t-shirt finally came in, but there was a tear in the front. I gave up. I'm assuming I won't get my 2017 Subscription Gift until 2018. I don't even know when my 2018 Subscription will ship, but I'm thinking it will be a long wait.
  2. Nothing yet. Is there a way to track this thing?
  3. hey Danette, thank you so much for reading my piece. I launched my blog simply because I wanted to learn a new skill and write about my favorite band. Frankly, I had no idea what I was doing. But I have a buddy who has his own blog and he gave me some good tips. I am very glad you liked the posts. I wasn't sure I wanted to write something so close to me, but figured some visitors might relate. It still amazes me when I read/listen to fans' stories of how & when they became fans. Many of them are happy stories from high school or college. And some of them are borne out of tragedy or crisis. It's strange how music can help one cope with that. I am also glad to learn that we are alike spirits. I picked up on that in the way that you wrote--and it's quite beautiful--about how important their music is to you. Your words resonate so strongly with me. Thank you for your kind remarks. It's good to know I can share some of my innermost things with people and they can be so thoughtful in return. I too understand how family relationships can be very difficult. One of the important things that came out of it, was that I learned more about myself. And one of the best things about their music is that it binds us. Their music crosses borders, religions, politics, ideologies and generations. I am sure you know that intimately as you and husband now have your children to share your musical passion. In my opinion, it is one of the best things to have (besides health, happiness, etc.). It's like the chorus says, "We're one, but we're not the same." We are one. U2 will be playing in heaven. Thank you again, for reading my posts.
  4. You're most welcome, Danette. You've have a great perspective and there is a such a poetry in your writing--it's very affecting. I also agree that there is both a faith and religion in Bono's words and by extension the band's music. It's a brave thing to do in these times. But it's also reaffirming that he's not afraid to go there. I too feel like that 17-year-old kid that marveled at the sight of the band for the first time. My mom said a similar thing to me. She said "you make the same face when talk about them, like when you were a boy." English is a second language for her, but you get the point. I think we both love them for so many reasons and one of them is because they make us feel young. If you're interested, I wrote a blog post last year about how my obsession started. It's in three parts. And if you're inclined, I'd love to know your thoughts. Part 1: https://achtungninja.wordpress.com/2016/06/09/when-i-became-a-fan-pt-i/ Part 2: https://achtungninja.wordpress.com/2016/06/23/when-i-became-a-fan-pt-ii/ Part 3: https://achtungninja.wordpress.com/2016/07/07/when-i-became-a-fan-pt-iii/
  5. Yes, I did check out their website. But their camera policy wasn't that helpful. I supposed I will need to call. My concern is the I'll be talking with someone who might not be trained well enough to answer my questions.
  6. And thank you for your very lovely words. It's so wonderful to connect with people who share my passion. I too learn so much from discovering new ideas expressed here. You are so articulate in how we as fans identify with band's music and how it has woven so intricately in our lives. I have been lucky to have met a few people who had done some very beautiful things in life and it knocked me off my feet. It also reminded me to do the things that I really wanted to do in my life. It was a delight to have met them. I sense that you are a compassionate person and thoughtful as well. U2's music has been about compassion for family & friends, fans, people they didn't understand, and those that were different. I guess that's one of the many reasons why we're drawn to them. They inspire not just love, but to think. I enjoyed your post very much.
  7. Does anyone know what types of cameras are allowed at E+I 2018 at SAP Center? I saw lots of people with cameras (at I+E 2015), some had DSLRs. But I don't want to bring something that will be prohibited. Thanks!
  8. Good to meet you, Danette, I drank, but never got hammered at a U2 show. I too wanted to enjoy--and remember--the experience. And you're right, the natural euphoria was far better than anything a beer could produce. It's great corresponding with you, too. I can tell that you're a longtime fan and have watched our rock heroes age and at times, face their mortality. For a while now I realize that the road ahead is shorter than the road behind. I've wondered if they would announce a farewell album/tour or would they just say something at the end of their current tour? No hints or teasers, just a thank-you for "spending our hard-earned money on them" and "giving them such a great life". I think as an artist that you never stop viewing the world through that lens and wanting to express yourself--in case through music--because that is who you are. The fame, fortune, accolades, sheer fan love, humanitarian work and time with family & friends may not always fill a void, that artists feel. You brought up an interesting point, I don't think the journey ever stops. There's always something more/new just down the road. The question is: what do we do about it? And you're right; having a purpose is good. I've always found that is was easier to find the motivation and develop the discipline when I had a purpose.
  9. I agree. Most of these types of issues could be fixed with a better staff, or at the very least better training. The question is: who is responsible for that, TM or the venue? From what I've heard, TM is notoriously cheap in regards to staffing at the lower levels. I always thought that all of those fees paid for stuff like that. But my guess is, they are probably finding areas where that can cut costs and that is one of them. Some of the staff is okay, but I got the feeling many of them were new at it. I will also venture a guess and say that they probably have a lot of turnover, which again creates training issues. And I'm right there with you in the fact that going to a live concert was one of the best things in the world. In my youth, I went to as many as I could afford. Now, I'm down to one band. They are my favorite and I've been a fan for a very long time. So it is a little sad to know that this awesome experience can be marred extraneous things like pre-sale fiascos, inadequate staffing and downright ineptitude. I've long accepted the rising costs of tickets (ZOO TV was $27.50 for me) and thankfully, I make more money now to afford it. I personally think the fees charged should be enough to hire a better team to manage properly to prevent delays/bottlenecks/etc., but what do I know?
  10. Your welcome, unforgettableu. BTW, my name is Rich. Yes, there is a fine balance between just enough water to stay hydrated and drinking too much so that you're going every 20 minutes. I've had Reserve Seats for the past 2 tours and got to go whenever I wanted, but I found that I stayed put as well. I remember having a great spot for 360 and was locked in some time after Lenny Kravitz ended his set. There was a period where I took the opportunity to hit the bathroom one last time. But when I got back, I knew I'd be there for the rest of the night. It also limited by beer intake. Yes, you were very lucky to score GAs. They are very, very hard to get. I don't know much about Bono's health, other than what was hinted at in recent news. But now that our boys are closer to 60 than 50, I'm sure that they are all taking their health issues much more seriously. We all love them so much so to even think that this might be their "last ride" is distressing. I've always wondered how they would announce their retirement, even though I think that it is far away. Or at least I'd like to believe that.
  11. unforgettableu, you are a trooper. I have the highest respect for our pregnant fans who gut it out floor/field. Wow. Yes, I too noticed that many fans were protective of the ladies who were pregnant. It one of the many reasons why it's good to be in this family. It was a good thing your husband was there to catch you and no need to be embarrassed--even though you were. U2 fans look out for each other. Dehydration/exhaustion can sneak up on you very quickly. In my past life, I found staying hydrated was the key when I was in tough environments. Experience has taught me to be prepared on GA days. I always start with a big breakfast (and pop a multivitamin) and make sure I've got my GA pack: water, protein bars, Advil, sunblock, lip balm, gum, etc. I'm sure you'll have yours, too. You'll be better prepared this time. I feel so lucky that I scored tickets. I was so sure that I wouldn't.
  12. unforgettable, I agree it's still worth it and I love being in this big, crazy, worldwide family for three decades now. And U2 show is like a reunion. But like a family we all get old. With each tour, I always wonder if it will be my last. The first time I thought that was Elevation '01 and I kept thinking maybe I'm getting too old for rock concerts. I was only in my 30s, but felt that first show was tough. We had GA tickets and it was all about "getting into the heart", which we did. We stood in the rain (only a part of the line was sheltered) and I was cold and tired by the time we made it onto the floor. I caught my second wind and it was one of the best shows I had been to. I'm in my late 40s now and while still in decent shape, I sigh at the thought of the long day that is GA. I had Club Level seats for JT '17 and Lower Reserve seats for i+e '15. Trying to get tickets for e+i 2018 was the hardest it has ever been and definitely not for the casual fan. Something definitely went wrong this time. My heart goes out to you, I've never passed out at a show but have seen a few. A young woman passed out right next to me during 360 '09 (Dallas). She was very intoxicated and I grabbed her before she hit the ground. We signaled for help and some staff carried her to an aid tent. But, I've passed out from heat exhaustion a few times in my life--never a fun thing. I too had some great conversations with fans while in line. I met this dude (Pete) from England at a show in Anaheim. He came all the way from England to see a show. He worked a grocery and didn't make a lot of money. But he saved and made it all the way out to California. My crew liked him so much we hung out after the 2nd show and bought him dinner. He was a cool dude.
  13. behind the stage

    Hi rhondamohler, here is a shot of the stage for i+e 2015 (taken at SAP Center, San Jose, Ca.). I believe they will be using the same stage for e+i 2018. I'm basing this assumption the floor plan according to Ticketmaster. As you can see, there is no obstruction behind the stage, but if you are directly behind you will probably not see the giant screen.
  14. Paper tickets?

    Yes, he will get hard tickets. Best way to go, if you want a cool keepsake of the show. I screwed up an got e-tickets and all I got what this receipt-looking thing that was printed by the staff at the gate. It wasn't anywhere near as cool.
  15. I believe there was some kind of relationship. The band performed for Dreamforce in 2016 at the Cow Palace here in the SF Bay Area. A friend of mine who works for SalesForce said tickets were available to their employees on a limited basis. She said she had the opportunity to go, but wasn't sure because it was on a weeknight. I said, "Are you crazy? Go!!" Well, she did and had an awesome time. Getting U2 tickets has been hard for me, too. I waited in line--overnight--for Zoo TV way back in '92. But other than staying awake in the cold, it was probably the easiest. We were fourth in line and the employees of the music store (The Wherehouse) all took our orders beforehand so that the BASSMaster could print them up the moment tickets went on sale at 10:00 a.m. PopMart '97 required us to leave the music store we were at because their computers went down and to race the closest ticket venue. We had to do this with several dozen other fans who were doing the same thing. There was this whole Oklahoma Land Rush dash that made everyone break a few vehicular codes. The irony was that the show eventually did not sell out. Elevation '01 was crazy because we decided to try and buy at the venue (SAP Center now) and wow, the folks working the ticket booth were lame--and very slow. Vertigo '05 was the debacle that Larry actually apologized for and what a good dude he was for doing that. 360, i+e, and JT all had their usually frustrations with server overload/delays/timing out/etc. which always made for an anxiety-filled day. It's something that fans have had to accept for decades now. I wouldn't say we've grown accustomed to it; just something we endure. I guess it comes with the territory if you want see the biggest band in the world.