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  1. Max,

    I too have been a member for over 10 years and got the dreaded email.

    The system will not allow me to DM you to send my info, I'm really hurt, as I convinced my entire family to sign up and subscribe and I am the only one left out. Is there anything I can do?

    1. Max Tsukino

      Max Tsukino

      Due to the number of people affected by the current presale issues, we are unable to assist you directly as the presale issues fall out of our scope of work.

      Please contact customer support services either with the form on or via phone [(855) 867-5297 (inside the US) | +1(949) 333-4820 (outside the US)]


    2. RoseannG3910


      I was on line at 9:45 waiting for it to open today and no floor tickets available how is that possible ? 

    3. Max Tsukino

      Max Tsukino

      no idea - The Mod team doesn't have any input nor any authority over how the ticket sales work. That's entirely a Ticketmaster/aXS/Evenko responsibility...