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Andy Burdick

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About Andy Burdick

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  1. And to add insult to injury, my friend Joe couldn't use his presale code this morning for the additional presale; he tried numerous times, and got an error stating that the presale code was not valid!
  2. My friend Joe Landreville and I, both of whom are U2.com subscribers, had numerous problems with the presale last week. Finally, after a couple of hours of repeated server errors; incorrect messages that our presale codes were not valid; inconsistent prices (sometimes, we'd see full prices, sometimes discounted prices); SHORT times to decide on tickets; and LONG wait times in the queue, we were able to get through and purchase 4 tickets, using our 2 presale codes, to the Thursday show in Chicago, both using my credit card. Now, however, I've been notified by TicketMaster, that my second order has been canceled, because only 1 presale code is valid per credit card. I contacted TicketMaster about this issue, and they claim that it's not up to them; that the client (which I assume means U2) decides which orders get canceled. I find it incredibly frustrating to have gone through this whole process, just to have one set of tickets canceled. We had 2 valid presale codes and purchased 4 tickets; it just happened to be one credit card, because I was able to get into the site faster, to place the second order. How can U2 possibly have a problem with this?
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