Tflyer90

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Tflyer90 last won the day on January 7

Tflyer90 had the most liked content!

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About Tflyer90

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    Wanderer

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    http://www.unfinishedmonkeybusiness.tumblr.com

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  1. I still haven't received ANY sort of response to the message I sent in Thursday. Not even the "message received" nonsense. It also looks like they have deleted one of the two order numbers from my shop history. Has this happened with anyone else?
  2. I haven't got any sort of response back from that message I sent in on Thursday....
  3. I sent a message to the shop asking if there was anything they would do to make up for the membership item mishap and of course nobody has answered me :rolleyes:

    1. flashmanbrum

      flashmanbrum

      I sent one a week or so ago said they would get back to me within 24 hours, still had no reply. I've decided not to renew my membership, real fans being let down once again for corporate greed. This puts U2 in a new light to me now, whatever happened to fan loyalty? They just seem to be in it now to make even more money at there fans expense.

    2. Tflyer90

      Tflyer90

      I still haven't got any sort of response back to the message I sent in, not even a response saying my message was received. I am beginning to regret having already renewed. 

  4. I sent them an email asking if there was anything they could do to make up for the fact that I ordered the item in January of 2017 (with the promise of it being shipped in December) and it's now January of 2018. Because let's face it no actual big name storefront would get away with doing something like this, even online stores like eBay have measures against something like this!
  5. Know how you fell I am seriously thinking about not renewing my subscription for 2018. Something needs to be done about the company that runs the shop and subscriptions.

    1. Tflyer90

      Tflyer90

      I already renewed for 2018 so at this point all I can do is wait really....

  6. At this point I am just starting to wonder when I should ask for a refund on my non-received item. I paid for something back in January of 2017, it is now January 2018 and I am still waiting for the singles. If I ordered these from any store that was the same caliber that U2 is as a band I would have a FULL refund at this point (not to mention my item already). There really is no excuse to deliver the singles to some of the people who ordered them all over the world and not others. Systematically it makes no sense for them to say they had a limited number which they ran out of and the length you've been a subscriber had nothing to do with who they sent them to. What did they do randomly pick names out of a hat when they realized they were short stocked? It's ridiculous! I had the same issues when I ordered the JT30 set and they told me it was delayed because they ran out of the stock and had to order more! How can you continue to make the same errors over and over?!?!!!
  7. Dolores O'Riordan

    I've been thinking about this since I first heard yesterday morning and I am still upset about it. The Cranberries had such an impact on my life and I have so many memories tied to their music. They are one of those bands which you always heard and their songs were total ear worms and you couldn't help but love them. It's such a sad loss to the music industry and her fans. Their music really helped define an era and her voice was truly unique.
  8. It would've been nice to have this information before renewing for 2018. This is the email I got (address and names removed) "Thanks for contacting us I'm sorry to hear that you haven't received your vinyls and I'd be happy to help. I've reviewed your account and unfortunately the vinyls have not been shipped. Don't worry we'll be sending a confirmation email as soon as they are in the mail. We've already sent some vinyls out however we are still shipping out orders and we expect to fulfill more by early February. I apologize for any inconvenience this may have caused and hope you have a great day." I responded to that email asking them to explain why it was taking so long when they initially announced it was going to be shipped in December and the response I got back was this (from a different person) "Thanks for contacting U2.com. I am pleased to be assisting you. So sorry to hear you have not received your gift and your friends have already received theirs! An update was added in October 2017, to the News area on the fan club site regarding the delivery of The Joshua Tree Singles Vinyl Collection: 1987 & 2017. "Dispatch of The Joshua Tree Singles Vinyl Collection: 1987 & 2017 will start in December 2017. A shipping confirmation email will be sent to qualifying subscribers as soon as this special gift hits the mail." Shipment will begin and orders will be shipped in the same order in which they were received. Our apologies for the delay and hope this email finds you well and enjoying the day, If you need anything else, just reply to this email!" Does anyone at the U2 shop support actually read the messages that are sent to them or put effort into helping us?
  9. Okay I have been trying to remain level headed and calm about this but I just received this email saying that the remaining singles are expected to ship in February??? Here is the email (my address removed) Thanks for contacting us I'm sorry to hear that you haven't received your vinyls and I'd be happy to help. I've reviewed your account and unfortunately the vinyls have not been shipped. Don't worry we'll be sending a confirmation email as soon as they are in the mail. We've already sent some vinyls out however we are still shipping out orders and we expect to fulfill more by early February. I apologize for any inconvenience this may have caused and hope you have a great day. What is going on?!?! Why promise to ship these in December if you can't fulfill the stock and have to leave people who paid good money waiting so log for their items.
  10. I got a message just now saying they are shipping out the vinyls EARLY FEBRUARY
  11. @NealH @kevin_hogan where did you contact I got a message back from support@u2.com that was just a generic message
  12. Who’s going to DC

    I am attending, and know the area. Hopefully we can get enough people interested. +2 here.
  13. I think emailing the shop is fairly useless to be honest. I emailed them the last week in December and the response I got back was frustrating. You could tell they just copied and pasted the information from somewhere it said "Shipping of The Joshua Tree Singles Vinyl Collection: 1987 & 2017 will start in late December." etc. They probably didn't even pay attention to what I wrote because I included my order number and asked them to check on it and they didn't directly respond to what I asked. I have even started a specific thread about this in the Zoo Feedback section and that's basically all the information I have received apart from "you can download the tracks digitally". I have asked if there is an email I can message about what "batch" I am in etc but I haven't gotten a response to that question. Honestly I don't think anyone knows what is going on and this is just a horrible system. Really it doesn't make sense that some people in the US have them but not everyone and they have already arrived to some people in Europe and the UK. With the JT30 set I was told they ran out of stock and it was on back order and I had to call live nation multiple times to get all my items so something tells me the same thing has happened here.
  14. It's things like this that make me hesitant to use my discount code in the shop...