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joaocosta4

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  1. Hi Max! Thanks for your reply. Has you can see from my post, my complain refers to the description of the tickets at the time of the purchase and the conditions met at the venue. For instance you refer that REDZONE tickets are always standing positions. Why wasn´t that refer at the ticket description at the time of the purchase? For 325€ each ticket you would expect to have a seat, don´t you agree? People who payed 100€ a ticket had a seat. Why were not met at the venue the ticket conditions mentioned at the time of the purchase as i refer in my post? I talk to a REDZONE coordinator at the venue and she said there was nothing she could do. REDZONE is associated with U2. The venue was an U2 concert. I don´t accept that U2 claims this has nothing to do with them. This has everything to do with U2. I thing i am entitled to some compensation. My next step is to present my case to some members of the media: journals, magazines and TV. Perhaps someone finds interesting how U2 treats their funs. Specially a handicap one who was deceived when buying U2 concert tickets. Best Regards
  2. Hi! I bought 2 RED zone tickets for the Sep. 16 show in the official released date last January. The price was 325€ each ticket. When i bought then on January they where de most expensive tickets the show had to offer. On the description there was promised several benefits like: - "VIP entry on the building" (the information we received Friday before the show was that the check in was at 17.30h and we will enter the building at 18.15h. On the venue we entered the building at 19.00h. We waited 90 minutes standing up in line in the sun under 30 degrees temperature. This is not VIP treatment). There were no seats in the RED Zone so we had to wait another 2 hours standing up for the beginning of the show. - "Access to RED stand for refreshments" (The "RED STAND" was a lady with a backpack selling water) - "Extremely limited capacity" (The Red Zone area was completely crowded). - "Reserved area next to the stage" - The reserved area was completely on the side of the stage. The blueprints of the building shown when i bought de tickets (image on the right) don't match the actual delimitations we found on the venue (image on the left) has you can see in the attachment i send. The general public on the ground that payed 3 times less actually had a much better view of the stage and blocked our view. They entered the building ahead of us. - The security officers in the Red Zone where very concern making sure the people on the RED Zone did not block the view of the general public in the rear that payed 3 times less. I am a person with 85% disability and for me it is very hard to wait standing up. I am also a short person so when on a flat crowded space it is very hard for me to see the stage That´s why i bought this expensive tickets. The experience i got in return was no way near what i was expecting and i payed for and was promised on the benefits description . It is sad that U2 treat their fans like that. I talked to a reporter that was on the RED Zone and she could not believe the conditions we where in and how much we payed for our tickets. I have complained with U2.com and with REDZONE U2 Tour. From REDZONE they told me i will get an answer soon. It has been 6 months an no answer so far. I hope you can do something about this. I would like a refund from the price i payed 325€ each ticket to the price the general public next to me payed, 90€ each ticket. I have already complain with the venue organisation "Ritmos & Blues" and with the ticket seller "BlueTicket". They both refer to REDZONE as responsable party. Best Regards
  3. I bought 2 RED zone tickets for the Lisbon Sep. 16 show in the official released date last January. The price was 325€ each ticket. When i bought then on January they where de most expensive tickets the show had to offer. On the description there was promised several benefits like: - "VIP entry on the building" (the information we received last Friday was that the check in was at 17.30h and we will enter the building at 18.15h. Sunday we entered the building at 19.00h. We waited 90 minutes standing up in line in the sun under 30 degrees temperature. This is not VIP treatment). There were no seats in the RED Zone so we had to wait another 2 hours standing up for the beginning of the show. - "Access to RED stand for refreshments" (The "RED STAND" was a lady with a backpack selling water) - "Extremely limited capacity" (The Red Zone area was completely crowded). - "Reserved area nest to the stage" - The reserved area was completely on the side of the stage. The blueprints of the building shown when i bought de tickets don't match the actual delimitations we found on location (see attachment). The general public on the ground that payed 3 times less actually had a much better view of the stage and blocked our view. They entered the building ahead of us. - The security officers in the Red Zone where very concern making sure the people on the RED Zone did not block the view of the general public in the rear that payed 3 times less. Including a child that was not allowed to stand on is father shoulders. I am a person with 85% disability and for me it is very hard to waite standing up. I am also a short person so when on a flat crowded space it is very hard for me to see the stage That´s why i bought this expensive tickets. The experience i got in return was no way near what i was expecting and i payed for and was promised on the benefits description . It is sad that U2 treat their fans like that. I talked to a reporter that was on the RED Zone and she could not believe the conditions we where in and how much we payed for our tickets. I hope U2 will do something about this.
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