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  • fORUMS of iNNOCENCE (Zoo Free Forums)
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Found 3 results

  1. My uncle (mk_u2) has his subscription expiring on November 10th, 2018... so he obviously needs to renew. The only choices for his renewal, however, are the previous fanclub gifts from 2017 & 2018. In the past we've been told "just renew and we'll make sure to send you the correct gift" but I know people who did this often got duplicates of their previous gift and then were no longer eligible for the correct gift. How can he renew and get the 2019 gift that he should be getting? Thank you for any help with this!
  2. Hi, I totally got confused with dates/times so I browsed Ticketmaster and the presale was happening already. So I got in panic, and since there was the option to buy tickets and to pay for the U2 subscription at the same time, I thought that was the best thing to do before the tickets (GA ticket) got pulled by someone else. So I bought just ONE GA ticket for Los Angeles #1 hoping to use "my new subscription/code" to buy ONE more ticket for one of the Phoenix shows. But after buying the ticket for LA, I received the confirmation of the purchase but nothing about my U2 subscription or "my code". So as of now, I'm unable to pull the other ticket for the Phoenix show because I'm literally unsubscribed/non-paid member. Is there anything I can do? I didn't know that I was not going to receive the U2 subscription code nor that it was a "one time" presale purchase... I should have bought two tix for LA instead Thanks.
  3. It's been more than 5 hours now since I payed for renewing my subscription and I still haven't got any e-mail with an invoice, and my e-mail status says unverified. Is there anyone one who can confirm that there's some problem going on, cause I can't remember having any problems with this kind of action (paying and getting a confirmation by e-mail)? Status on my order is: "Your order was placed at: Dec 3, 2014 12:55 PM Pacific", while my account status is Active until December the 3rd 2015. Is this the way it should look? I've already filled up and sent an enquiry through the contact us, and have been trying to call US customer service several times without succeeding. I'm getting really concerned and I hope someone can help me out with some info. Thank you very much, Leonardo
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