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I ordered two shirts at the U2.COM store exactly on 14/09/2018. Then I received an e-mail with order confirmation and another one with confirmation of shipment and Tracking Information: Tracking No. UGxxxxxxxxxx and The tracking link may take 24-48 hours to show shipping progress. Unfortunately, I do not know who is responsible for shipping ... Where to enter the shipment number. Likewise, there is no link that takes me to the carrier's website. Anyone had this situation? I suspect that the shirts will not be delivered until 3.10.2018 ...
flashmanbrum posted a topic in U2 iNNOCENCE + eXPERIENCE Tour 2015 (archived, read only)Just a note to say to anyone ordering from the U2 shop should be aware of some extra charges if you order from the UK or Europe. Most items are shipped from the US and are liable to a customs charge if the order total is over £15, Royal Mail also will then add an £8 handling fee. I know I ordered a t shirt cost £26+ £3 shipping, I was then handed a custom charge of over £5 and handling charge of £8 total price for t shirt ended up being over £40. So any discount I got for being a member was pointless and I end up paying 50% more for my shirt. Why are they not shipped from Europe so fans aren't having to shell out more money. To say I feel ripped off is an understatement.