Subscriber Dominic219 1 Posted February 26, 2010 Subscriber Share Posted February 26, 2010 I know this topic comes up frequently but I have been trying to get my account fixed for months. I lost access to the paid subscribers forum in about June 2009.Today I noticed an old thread which in the general section asking where people are from. Under the Author section it showed me as "Dominicbosse", it should have been Dominic. Now when I log on the home page shows "Dominic+&+Jill" and at the top of this page it shows "Dominic & Jill".So basically I log on the background turns black, but when I come to the message boards the background reverts to grey and there is no paid subscribers forum.Sorry for being a bore, but I've been cheesed off about this for months and despite about 20 emails and a wasted phone call haven't had the problem rectified. maybe now someone can help. Link to post Share on other sites
Community Manager bigwave 742 Posted February 26, 2010 Community Manager Share Posted February 26, 2010 I can confirm that both those account user names 'Dominicbosse' and 'Dominic & Jill' are paid members - are you holder of both those accounts? If so, have you tried logging in with both those user names - it may be that these accounts have got mixed up somehow. Link to post Share on other sites
Subscriber Dominic219 1 Posted February 27, 2010 Author Subscriber Share Posted February 27, 2010 Hi Bigwave When I log in the user name has become Dominic & Jill, it was originally Dominic, I was never "Dominicbosse". What I noticed was that somehow it shows me as Dominicbosse on a post that I replied to. I can't get in as Dominicbosse (and don't know how to). I suspect this may be where me problem started though. Thanks Link to post Share on other sites
Community Manager bigwave 742 Posted February 27, 2010 Community Manager Share Posted February 27, 2010 So, can you tell me the username you log in with? (before it becomes 'Dominic & Jill'). You can PM me with that, if you can. Link to post Share on other sites
Subscriber Jen 0 Posted March 2, 2010 Subscriber Share Posted March 2, 2010 Hey there, I have been complaining about this VERY same problem since June as well. Thing that makes me mad is I am a paid subscriber until 20 freaking 12!!! and I have no access to paid member boards. I have emailed techies 1/2 dozen times. Last email was about a month ago telling me "we are looking in to it" I know my account shows as paid member but I have the same issue as soon as I go to message boards it turns grey and I have no access to member forums. The problem started for me when the web site did it big switch over this past summer. I wish SOMEONE would fix it. But since I have been waiting 7 months I am dou bting it will ever happen. Link to post Share on other sites
Subscriber Jen 0 Posted March 2, 2010 Subscriber Share Posted March 2, 2010 Oh yeah, my profile pik never shows either. Link to post Share on other sites
Subscriber Dominic219 1 Posted March 2, 2010 Author Subscriber Share Posted March 2, 2010 Hey there, I have been complaining about this VERY same problem since June as well. Thing that makes me mad is I am a paid subscriber until 20 freaking 12!!! and I have no access to paid member boards. I have emailed techies 1/2 dozen times. Last email was about a month ago telling me "we are looking in to it" I know my account shows as paid member but I have the same issue as soon as I go to message boards it turns grey and I have no access to member forums. The problem started for me when the web site did it big switch over this past summer. I wish SOMEONE would fix it. But since I have been waiting 7 months I am dou bting it will ever happen. I think my problem started when I re-subscribed, I was wondering if I paid my 2011 subscription would it fix the problem. Appears not. Link to post Share on other sites
Community Manager bigwave 742 Posted March 3, 2010 Community Manager Share Posted March 3, 2010 [quote name='Dominic & Jill wrote: Jen']Hey there, I have been complaining about this VERY same problem since June as well. Thing that makes me mad is I am a paid subscriber until 20 freaking 12!!! and I have no access to paid member boards. I have emailed techies 1/2 dozen times. Last email was about a month ago telling me "we are looking in to it" I know my account shows as paid member but I have the same issue as soon as I go to message boards it turns grey and I have no access to member forums. The problem started for me when the web site did it big switch over this past summer. I wish SOMEONE would fix it. But since I have been waiting 7 months I am dou bting it will ever happen. I think my problem started when I re-subscribed, I was wondering if I paid my 2011 subscription would it fix the problem. Appears not. PM sent. Link to post Share on other sites
Community Manager bigwave 742 Posted March 3, 2010 Community Manager Share Posted March 3, 2010 Hey there, I have been complaining about this VERY same problem since June as well. Thing that makes me mad is I am a paid subscriber until 20 freaking 12!!! and I have no access to paid member boards. I have emailed techies 1/2 dozen times. Last email was about a month ago telling me "we are looking in to it" I know my account shows as paid member but I have the same issue as soon as I go to message boards it turns grey and I have no access to member forums. The problem started for me when the web site did it big switch over this past summer. I wish SOMEONE would fix it. But since I have been waiting 7 months I am dou bting it will ever happen. Jen, can you PM me with your login name etc, may have a manual workaround that I am able to do so you can view Paid forums, cheers BW Link to post Share on other sites
scout6 74 Posted March 3, 2010 Share Posted March 3, 2010 I was having issues too but they gave me a phone number to call and things FINALLY got better. Don't know what changed. But thankfully did. Link to post Share on other sites
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