Subscriber airwalk74 Posted August 31, 2010 Subscriber Share Posted August 31, 2010 How about some codes for the second shows for everyone? That would help and as above Metallica fan club members got second show presale code? Think there should be something done to assist in goodwill for members. Of course this experience does not turn people off U2 but U2.com And thanks to Bajagirl -its a bummer that this happened though even if it is the fault of the ticket vendors. Link to comment Share on other sites More sharing options...
Subscriber puppetmasterinoz Posted August 31, 2010 Subscriber Share Posted August 31, 2010 I have just formally requested a refund. I tried to call U2 number but was engaged and have wasted enough time on this shambles. Again, my issue is different from others and is a U2 problem but I would be better off just waiting for Friday. I would advise others to use the contact us form to do same if unhappy. Link to comment Share on other sites More sharing options...
SandSCreative Posted August 31, 2010 Share Posted August 31, 2010 At this time, this is about as much as I can do. I apologize for the delay's, and want you to know we will be analyzing what happen so it does not happen again (ever). IMO this presale was way way way more complicated than it needed to be, which made it far more likely to suffer from technical problems. Getting into a secret society is probably easier than buying in this presale for some people.Is there really a need for a tiered fan group system? Having codes cease to function after the initial logging in to the ticket system instead of once the entitled tickets had been purchased is crazy. I hope all of this does not cost U2.com some fans. Link to comment Share on other sites More sharing options...
Subscriber Nniixx Posted August 31, 2010 Subscriber Share Posted August 31, 2010 [quote name='SandSCreative wrote: Bajagirl'] At this time, this is about as much as I can do. I apologize for the delay's, and want you to know we will be analyzing what happen so it does not happen again (ever). IMO this presale was way way way more complicated than it needed to be, which made it far more likely to suffer from technical problems. Getting into a secret society is probably easier than buying in this presale for some people. Is there really a need for a tiered fan group system? Having codes cease to function after the initial logging in to the ticket system instead of once the entitled tickets had been purchased is crazy. I hope all of this does not cost U2.com some fans. Agreed. Once problems started arising things rapidly deteriorated. Gonna try my luck at joining the Masons and see how I go. Will mention that I'm already a U2.COM member and "I survived the ticket presale". <== T-Shirt opportunity Link to comment Share on other sites More sharing options...
bjc Posted August 31, 2010 Share Posted August 31, 2010 Super stoked to get my 4 GA tickets to Auckland yesterday. Had to leave it with wifey, but she reported it was as easy as entering the code and buying the tickets. Now got to work out how long we'll need to queue for to get up close. But as discussed earlier, the circle does make for two levels of "closeness", so perhaps not as early as you might think. Had to put on the 360° DVD to celebrate last night. Oh yes. This will be awesome. Still don't think that tomfoolery and shenanagins are being bandied about enoguh though? Link to comment Share on other sites More sharing options...
Subscriber Nniixx Posted August 31, 2010 Subscriber Share Posted August 31, 2010 Still don't think that tomfoolery and shenanagins are being bandied about enoguh though?I was going to do some bandying on the other thread, but thought it might piss Baja off. Good to have a 'bit va larf' at this time of misery for so many. Link to comment Share on other sites More sharing options...
Subscriber Bajagirl Posted August 31, 2010 Author Subscriber Share Posted August 31, 2010 Agreed. Once problems started arising things rapidly deteriorated. Gonna try my luck at joining the Masons and see how I go. Will mention that I'm already a U2.COM member and "I survived the ticket presale". <== T-Shirt opportunity I want one, as I have survived ALL the presales Link to comment Share on other sites More sharing options...
Subscriber Nniixx Posted August 31, 2010 Subscriber Share Posted August 31, 2010 [quote name='Bajagirl wrote: Nniixx'] Agreed. Once problems started arising things rapidly deteriorated. Gonna try my luck at joining the Masons and see how I go. Will mention that I'm already a U2.COM member and "I survived the ticket presale". <== T-Shirt opportunity I want one, as I have survived ALL the presales Glad to see you can still see the humerous side of things. You must hate presales. Link to comment Share on other sites More sharing options...
pookygirlnz Posted August 31, 2010 Share Posted August 31, 2010 [quote name='Nniixx wrote: Bajagirl wrote: Nniixx'] Agreed. Once problems started arising things rapidly deteriorated. Gonna try my luck at joining the Masons and see how I go. Will mention that I'm already a U2.COM member and "I survived the ticket presale". <== T-Shirt opportunity I want one, as I have survived ALL the presales Glad to see you can still see the humerous side of things. You must hate presales. Just wanted to add my thanks to the others for all your help Bajagirl. You are very much appreciated Link to comment Share on other sites More sharing options...
Subscriber Bajagirl Posted August 31, 2010 Author Subscriber Share Posted August 31, 2010 [quote name='pookygirlnz wrote: Nniixx wrote: Bajagirl wrote: Nniixx'] Agreed. Once problems started arising things rapidly deteriorated. Gonna try my luck at joining the Masons and see how I go. Will mention that I'm already a U2.COM member and "I survived the ticket presale". <== T-Shirt opportunity I want one, as I have survived ALL the presales Glad to see you can still see the humerous side of things. You must hate presales. Just wanted to add my thanks to the others for all your help Bajagirl. You are very mush appreciated you have to *points at new siggy* Link to comment Share on other sites More sharing options...
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