Jump to content

Presale Code Info & Issues South America (Updated Dec. 9th)


Recommended Posts

  • Community Moderator

Hi, since dec 1st when I buy a full access account, my fanclub access code doesn't work. The error message 'Invalid number' return on tickets for fun web site. I sent several messages to the support describing my problem. What information do you need to validate my code? I really need to call the telephone number informed?

Please call Customer Services ... they will be able to verify your details and help you...

 

+914-414-2921 (outside the US).

 

Give them all the info possible about your account_74615...

Link to post
Share on other sites
  • Replies 394
  • Created
  • Last Reply

Top Posters In This Topic

  • Community Moderator

Max,

 

I have Skype can call 1-800-615-1324 to solve my problem even though they live in Brazil?

 

Thx

Yes... if you can use Skype for that number, try that option...

Link to post
Share on other sites
  • Community Manager

Hello,

I had two presales codes. I used one of them buying two tickets to Sao Paulo.

How many tickets can I still buy for the next concerts? four or six?

 

Thanks a lot.

four is maximum number per code.

Link to post
Share on other sites
  • Community Manager

hi bigwave, what about horizon people that were given an extra pre-sale code for the extra euro dates and have used it?If they re-sub now they don't receive any pre-sale code as per the advert on U2 duals page, their pre-sale code info says they've already used the pre-sale code for the new this subscription period - even though they've just resubscribed for another year.............i'm confused................hope you've got some advice for us thanxthumbsup.gif
as Max posted, maximum codes currently any member can receive is 3 separate codes in total.
Link to post
Share on other sites
  • Subscriber

[quote name='bigwave wrote:


joshthetree']hi bigwave, what about horizon people that were given an extra pre-sale code for the extra euro dates and have used it?If they re-sub now they don't receive any pre-sale code as per the advert on U2 duals page, their pre-sale code info says they've already used the pre-sale code for the new this subscription period - even though they've just resubscribed for another year.............i'm confused................hope you've got some advice for us thanx
thumbsup.gif

as Max posted, maximum codes currently any member can receive is 3 separate codes in total.

 

Hi Bigwave, continuing this subject:

I'm Horizon member,

* in 2009 I had a code and it was used for the show in Dublin-2009;

*this year 2010 I had a code and it was used to Sao Paulo pre-sale (December 1st);

* I resubscribed for 2011, yesterday (December 4, 2010) and received a new code; please, let me know, could I use this code (from de 2011 resubscription) for a 2nd Sao Paulo pre-sale?

 

big hugs Bigwave

 

by Regina O'Numb

Link to post
Share on other sites
  • Subscriber

[quote name='bigwave wrote:


joshthetree']hi bigwave, what about horizon people that were given an extra pre-sale code for the extra euro dates and have used it?If they re-sub now they don't receive any pre-sale code as per the advert on U2 duals page, their pre-sale code info says they've already used the pre-sale code for the new this subscription period - even though they've just resubscribed for another year.............i'm confused................hope you've got some advice for us thanx
thumbsup.gif

as Max posted, maximum codes currently any member can receive is 3 separate codes in total.

 

Hi Bigwave, continuing this subject:

I'm Horizon member,

* in 2009 I had a code and it was used for the show in Dublin-2009;

*this year 2010 I had a code and it was used to Sao Paulo pre-sale (December 1st);

* I resubscribed for 2011, yesterday (December 4, 2010) and received a new code; please, let me know, could I use this code (from de 2011 resubscription) for a 2nd Sao Paulo pre-sale?

 

big hugs Bigwave

 

by Regina O'Numb

Link to post
Share on other sites
  • Subscriber

[quote name='bigwave wrote:


joshthetree']hi bigwave, what about horizon people that were given an extra pre-sale code for the extra euro dates and have used it?If they re-sub now they don't receive any pre-sale code as per the advert on U2 duals page, their pre-sale code info says they've already used the pre-sale code for the new this subscription period - even though they've just resubscribed for another year.............i'm confused................hope you've got some advice for us thanx
thumbsup.gif

as Max posted, maximum codes currently any member can receive is 3 separate codes in total.

 

Hi Bigwave, continuing this subject:

I'm Horizon member,

* in 2009 I had a code and it was used for the show in Dublin-2009;

*this year 2010 I had a code and it was used to Sao Paulo pre-sale (December 1st);

* I resubscribed for 2011, yesterday (December 4, 2010) and received a new code; please, let me know, could I use this code (from de 2011 resubscription) for a 2nd Sao Paulo pre-sale?

 

big hugs Bigwave

 

by Regina O'Numb

Link to post
Share on other sites
Guest
This topic is now closed to further replies.
  • Recently Browsing   0 members

    No registered users viewing this page.


×
×
  • Create New...