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Unable to access site but pre-sale code received


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A friend of mine has been unable to access the subscriber site since the re-launch (details already posted in the problem thread), but has received an emailwith a pre-sale code.


Will it be necessary to be signed-in in order to access the link that takes you to the pre-sale or, if someone like my friend has unresolved technicaldifficulties and can't sign in, will there be another link available?

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