Subscriber tracy c. Posted July 13, 2013 Subscriber Share Posted July 13, 2013 Been a long time since I posted in here and my experience today, just confirms even more my reasoning why I don't. U2...listen to your fans. You have a shitty website and a shitty company who manages your website. I have tried approximately 15 times today to renew my membership as today is the last day. I triple and quadrupled checked my address, credit card number, etc., etc. I am no dumb ass as I am responsible for helping to raise over $90 million and conduct major fundraising events in Atlanta, GA for a MAJOR non profit. I know how to maneuver a website to make a purchase. I called your "contact us" to only be told it wasn't their problem (yes, twice) and was told it was my credit card company. Hence, I called my cc company and they do not show "one" charge being declined...NOTHING even being attempted and I have tried from 4 different computers now and even called a friend out of state to have him try to renew with a different credit card and same message.. It is u2.com's website. Period. Oh,and did I mention that when I spoke with fanfire/LiveNation over the phone, I asked them..."can I please renew over the phone?"...only to be told..."we don't take renewals over the phone". What f*cking planet was I dealing with that I can't make a purchase over the phone?! U2...get in touch with your fans. Bono, while I have helped to give you a "good life", can you in return hire people that you personally know to handle your website? Guess u are so rich now, you don't need my membership renewal fee anymore. And why do I continue to renew? Because U2.com seems to give priority to those who have been members longer (not that this makes me or anyone else bigger/more devoted fan) and I don't want to lose that when presales come around.. Thank you, "Unvalued U2.com member since 2005" Quote Link to comment Share on other sites More sharing options...
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