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'Another Time, Another Place' - Subscribers Offer 2015 Discussion (Merged)


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We've waited 7 months for the vinyl, a few more months shouldn't be such a hard excersise for most of now, don't ya think? ;)

 

But a download link would be nice.

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How it was addressed was the question was asked of a higher-up and the answer was a shrug.  It's bound to continue to be a shrug until it's time.  Nobody here is hurt by waiting longer for the link, so being upset about it is beyond the pale.  There should be plenty of patience left in the tank.  I'm still betting on it happening when the records have all been sent and/or received and/or as something to promote before the euro leg starts.

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Rang the U2.com helpline and they said they have all the vinyls in stock and they're shipping them out everyday in the order the orders were placed.

So hopefully mine will be shipped very soon.

 

This is interesting news, the email reply that I got said it was out of stock and that I would be notified once the item was available to ship,

Response Via Email (Dymenthia) 08/09/2015 11:58 PM

Greetings!

 

Thank you for contacting the U2 member support team!

 

We apologize for the delay in shipping of your Fan Club Gift. The demand for this item has been greater than anticipated. A new shipment is pending arrival in our warehouse from the manufacturer. It will be shipping out of our warehouse promptly once we receive it in stock. When your physical gifts ship out, you will receive an email with the appropriate item(s) listed.

 

We sincerely apologize for any inconvenience this may have caused.

 

If you have any further questions or concerns, feel free to contact us.

 

Sincerely,

 

Dymenthia

Live Nation Merchandise Customer Service

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Rang the U2.com helpline and they said they have all the vinyls in stock and they're shipping them out everyday in the order the orders were placed.

So hopefully mine will be shipped very soon.

This is interesting news, the email reply that I got said it was out of stock and that I would be notified once the item was available to ship,

Response Via Email (Dymenthia) 08/09/2015 11:58 PM

Greetings!

Thank you for contacting the U2 member support team!

We apologize for the delay in shipping of your Fan Club Gift. The demand for this item has been greater than anticipated. A new shipment is pending arrival in our warehouse from the manufacturer. It will be shipping out of our warehouse promptly once we receive it in stock. When your physical gifts ship out, you will receive an email with the appropriate item(s) listed.

We sincerely apologize for any inconvenience this may have caused.

If you have any further questions or concerns, feel free to contact us.

Sincerely,

Dymenthia

Live Nation Merchandise Customer Service

Opps, should also add I've been a paying member since March 2009....... How early did I have to " place my order"...(not directed to you Daniel) I need more patience I guess..........
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Received in Perth, Australia today, in good condition :) My email confirm said shipped Jul 22nd so a good 3-4 weeks. Looking forward to the downloads

 

I haven't received an email about it yet hmmm  :mellow:

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