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'Another Time, Another Place' - Subscribers Offer 2015 Discussion (Merged)

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Hi, having this issue with the subscription and gifts again this year. My renewal was due next week so I just renewed (so as not to lapse) but would really like to get the new gift not

  • 'Another Time, Another Place' Limited Edition Live Set - Double Vinyl

Sent a message to U2 help hopefully they can find a way to help me.

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The HBO concerts (mix of 1,2 and 3) are going on DVD as the official DVD of the I+E-tour... So no   subscribers' rarity  there.

 

AFAIK that are only speculation by fans, there are no official sources for a DVD-release of the HBO concert.

 

Exactly. I haven't heard any talk or rumor about DVD either.

 

I mean, it makes sense and it would be super duper unexpected not to get one, but we need to wait for a confirmation. Either way the HBO show (if it'll happen, after what's going on in Paris tonight) will be available online from various sites illegaly hours after it has ended.

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Will we get an option soon to purchase the "TBD" Subscription Gift? I seem to remember there was such an option last year.

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My problem is that there IS NO RENEW BUtton on my account info section !!!  Will the button-bracket appear AFTER 10 December 2015 ???

http://www.u2.com/renew ?

 

  WOW, thanks !!!

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Will we get an option soon to purchase the "TBD" Subscription Gift? I seem to remember there was such an option last year.

Check this thread: http://zootopia.u2.com/topic/33100-clarification-on-the-currect-subscription/It's one of the last comments... 

 

"Hi Jason, you should send a note through the http://www.u2.com/help page to state you wish to have the new offer when it is announced, I understand CS are set up to make a note of that for folk in same position as you - lets know what response you get."

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Dear Bigwave and U2.com,

 

My subscription expires within 20 days.

 

I want to renew but the only options I get is for the vinyl and or book (which I already have got).

 

Please could you introduce an extra category renew gift TBC?

 

So that we can renew and get whatever new thing gets announced?

 

Hope you can help.

 

Thanks

 

I have to renew within 7 days and already have the vinyl in my collection.

 

Please give us more information soon .... thx

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news expected soon... in meantime, as I said in another thread (will add link when i find it) if you are due to resub now, add a note to CS when you do, stating you already have last years gift and you want to wait for new offer but don't want to lose legacy, & they will add a note to your account and this will be honoured I am told.

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news expected soon... in meantime, as I said in another thread (will add link when i find it) if you are due to resub now, add a note to CS when you do, stating you already have last years gift and you want to wait for new offer but don't want to lose legacy, & they will add a note to your account and this will be honoured I am told.

When I contacted customer service about it, they didn't do it that way. (I've sent you already earlier a pm with the conversation with CS)

So because of their advice, I have let my account expire last month...

Edited by Lobmans

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