Subscriber richie459 14 Posted November 27, 2015 Subscriber Share Posted November 27, 2015 I renewed with just 30 minutes left to spare. Just now email CS so they send me the new gift. Link to post Share on other sites
Subscriber Angel18 0 Posted November 28, 2015 Subscriber Share Posted November 28, 2015 4 days left for me... I don't know if I buy the double vinyl or if I ask for the next year gift. It's a real dilemma for me... LOL. I already have the book. Still no news about what the new gifts could be ? Link to post Share on other sites
Subscriber richie459 14 Posted November 28, 2015 Subscriber Share Posted November 28, 2015 I just got the following message from CS: Thank you for contacting us. Since the new subscriber gift has not been released, we will be holding back the gift for all fans that are renewing. Once the 2016 gift is released it will be shipped to you. We apologize for any confusion. Link to post Share on other sites
Subscriber Angel18 0 Posted November 28, 2015 Subscriber Share Posted November 28, 2015 I just got the following message from CS: Thank you for contacting us. Since the new subscriber gift has not been released, we will be holding back the gift for all fans that are renewing. Once the 2016 gift is released it will be shipped to you. We apologize for any confusion. Thank you very much for sharing this info. Link to post Share on other sites
Subscriber U2Air 0 Posted November 29, 2015 Subscriber Share Posted November 29, 2015 Has anyone heard on when a new membership package will be available? My renewal is coming up and not sure if I should wait or just renew and will just have to pick from one of previous offers (that I already have). Link to post Share on other sites
Subscriber ELMARTO 193 Posted November 29, 2015 Subscriber Share Posted November 29, 2015 Check the zoo feedback page there's a thread for this Link to post Share on other sites
Subscriber skapus 15 Posted November 30, 2015 Subscriber Share Posted November 30, 2015 I followed the above procedure and heard back from CS and was told that they are not shipping the 2014-2015 gift to anyone anymore, and will be sending the 2016 gift when announced and available. Link to post Share on other sites
Subscriber pain_18_ 794 Posted November 30, 2015 Subscriber Share Posted November 30, 2015 I followed the above procedure and heard back from CS and was told that they are not shipping the 2014-2015 gift to anyone anymore, and will be sending the 2016 gift when announced and available. Now that's some serious clarification ! Link to post Share on other sites
Subscriber Youri-Nauta 6 Posted November 30, 2015 Subscriber Share Posted November 30, 2015 So I can resubscribe and automatically receive the new 2016 gift? Link to post Share on other sites
Subscriber skapus 15 Posted November 30, 2015 Subscriber Share Posted November 30, 2015 Here is the exact email: Thank you for your email. We show that we are no longer fulfilling the gift for 2015. You will be getting the new gift for 2016, once it is announced and when the inventory is available. If you need anything else, please let us know. Link to post Share on other sites
Recommended Posts