Subscriber Alma1 Posted December 4, 2014 Author Subscriber Share Posted December 4, 2014 (Just a note: Caps in my previous msg aren't shouting. Just highlighting.) Link to comment Share on other sites More sharing options...
Community Moderator Max Tsukino Posted December 4, 2014 Community Moderator Share Posted December 4, 2014 Please try this - it has worked for some: Log off U2.com and TM clear cookies and cache close the browser and wait a few seconds reopen the browser log on again try again also, there are reports that via mobile site has better success... please try it too... VERY UNUSUAL PROBLEM: U2.com won't let me log off. go to u2.com to log off - not here in zootopia Link to comment Share on other sites More sharing options...
Subscriber Alma1 Posted December 4, 2014 Author Subscriber Share Posted December 4, 2014 Please try this - it has worked for some: Log off U2.com and TM clear cookies and cache close the browser and wait a few seconds reopen the browser log on again try again also, there are reports that via mobile site has better success... please try it too... VERY UNUSUAL PROBLEM: U2.com won't let me log off. go to u2.com to log off - not here in zootopia I tried that. Still wouldn't let me log off. I finally just closed the windows tab & did the rest of what u suggested (cleared cookies etc..logged back in). Will try buying tickets again now. Link to comment Share on other sites More sharing options...
Community Moderator Max Tsukino Posted December 4, 2014 Community Moderator Share Posted December 4, 2014 it migth not work, since the session might still be considered open... make sure you are logged off.... Link to comment Share on other sites More sharing options...
Subscriber JasonB7 Posted December 4, 2014 Subscriber Share Posted December 4, 2014 My presales code is no longer working. I used the code for Boston, but didn't want to purchase the seats. I tried again for GA in Chicago, but I got a message saying the code was invalid. My code starts with U215A. What should I do? Link to comment Share on other sites More sharing options...
Subscriber JasonB7 Posted December 4, 2014 Subscriber Share Posted December 4, 2014 It worked again. Thanks! Link to comment Share on other sites More sharing options...
Subscriber Alma1 Posted December 4, 2014 Author Subscriber Share Posted December 4, 2014 (edited) it migth not work, since the session might still be considered open... make sure you are logged off.... MAX: All's well that ends well. I went through the procedures u recommended & the process did get better, but because of the time delay, I was being offered seats I didn't want, so I finally just tried a different night & all went fine. BIGWAVE: Thanks for everything. Edited December 4, 2014 by Alma1 Link to comment Share on other sites More sharing options...
Subscriber curt_crader Posted December 4, 2014 Subscriber Share Posted December 4, 2014 It took me 1 1/2 hours of trying to finally get tickets to GA in Boston (BTW, thanks U2 for totally blowing off us here in the southeast... lol). There are lots of timeouts and if your code isn't accepted, close the browser and retry from scratch (yes it sucks). I deleted cookies and history several times as well but eventually it worked. Patience is the key... Link to comment Share on other sites More sharing options...
Community Manager bigwave Posted December 4, 2014 Community Manager Share Posted December 4, 2014 it migth not work, since the session might still be considered open... make sure you are logged off.... MAX: All's well that ends well. I went through the procedures u recommended & the process did get better, but because of the time delay, I was being offered seats I didn't want, so I finally just tried a different night & all went fine. BIGWAVE: Thanks for everything. well done, perseverance and compromise, a nice recipe for success Link to comment Share on other sites More sharing options...
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