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HalfDragon

TicketMaster Problems (MERGED)

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Ugh, three browsers running constantly for 85 minutes, but I eventually got the site to sell me a GA for 7/18 MSG and an RZ1 for 7/23 MSG. I mean, how messed up does Ticketmaster have to be for Red Zone to still be showing up an hour and 20 minutes into a presale?! Those should disappear in seconds... crazy.

 

I hope by picking the first night of the first MSG pair and the second of the second MSG pair, I did the "Innocence/Experience" nights properly. We shall see...

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Horrible horrible HORRIBLE. TicketMaster sucks! Frustrating as hell. Took me over an hour and a half to get tickets. I was willing to purchase Fan Zone, but after 50 tries the shitty website wouldn't let me. I finally was able to get GA admission. Several times I would actually get the Buy button, but nothing would happen. Then a blank Internal Server Error screen. Trying to spend my HARD earned cash to see U2, and f-ing TicketMaster won't let me. F-ing Bullshit!

 

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Cannot express how frustrated and disappointed I am. Been a member since the Propaganda days, had GAs for NY MSG shows pulled up about a dozen times, but the Ticketmaster site always crashed before I could complete the purchase.

 

Now I try the app, and it says there are no tix available for any of the four MSG shows, let alone GAs. What's the point of being a member here?

just been assured there are tickets left - try again, I know its awfully frustrating, but try the phone app route - seems to be faster and more successful

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TM website was a disaster. Wouldn't take my code. couldnt find seats. Crashed repeatedly. Downloaded and tried phone app.  It found tickets, let me put them in my cart, add insurance, enter my cc security code, and then BAM an error message saying they can't complete my order and to contact customer service. No customer service number to call. I find one. It's busy.

 

I received an email from insurance place saying thanks for using them to insure my event. So.. do I have the tickets or not? What an effing mess.

 

Update: Just tried using my code again and got an error message saying no more tickets available for this special. Really wishing I could have a drink or three right now.

Edited by LoraxMeow

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It's not U2's fault, it's Ticketmaster.  They are literally the devil. I'm not even kidding. This happens every time tickets go on presale, there's always an issue with their servers because, despite charging outrageous fees over and above the ticket price, they still can't manage to pay to upgrade their paltry servers that have never managed to handle the customer demand for a high volume group like U2, or frankly even a medium volume group.  But unfortunately they're the only ticket provider in town, so to speak (at least in the US).  So they get their way every time, which I think is disgusting.  If you're going to get mad at anyone about this, get mad at Ticketmaster because every time, time and time again, they are the reason why everyone gets screwed out of their tickets.  Every. Damn. Time. 

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I have had tickets lost 4 times already and still I have no tickets.  Worse yet, my first try gave me 100 level seats (very desirable to me), each subsequent time was general admission.  Being that I live far away from all venues - this is a VERY expensive, but well worth it couple of days, having seats means not lining up hours (days?) beforehand and less time off work.  But at this point I'll take what I can get.  HELP!!!!! STILL TRYING!!!!!

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tried both on computer and on app for Chicago while my 1 year old sat waiting patiently (at first). Computer kept releasing tickets right away. App got all the way to buy tickets and it said to contact customer service and ultimately released my seats. I am looking for actual seats and had awesome ones for myself and my 14 year old son. Now it says there are no tickets available left for this promotion. I have seen U2 since the Unforgettable Fire tour and this is the first time I have not been able to get tickets. :(

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4 different times had 2 great seats for chicago united center june 24 ready to buy and site crashed with internal error. Now have 2 crap seats. What a joke... we should have to camp out in front of ticket master outlets like the good old days. At least that worked!?

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Finally!!!! Success!!! Went out of the app and then back in and it finally gave me the two GA for Chicago that I've been trying to buy. Sigh.. Thank you God!

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I take back some of my earlier complaints as I was able to get a pair of GA for first night in Chicago just now using the TM App. The first time i got a pair it wouldn't take my payment info, so I had to give up those tickets and log out and log back into the app and then it worked.  HALLELUJAH!  

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