Community Manager bigwave 736 Posted December 4, 2014 Community Manager Share Posted December 4, 2014 LOG OUT OF TM_ CLEAR COOKIES & CACHE _ BEGIN AGAIN _ is working for some Link to post Share on other sites
Subscriber eecandrews 1 Posted December 4, 2014 Subscriber Share Posted December 4, 2014 I had 2 tix in my cart, paid for them & the insurance and while processing I got the internal error. Couldn't reload page, couldn't search for new tix with my presale code. HOWEVER, I still got an email from Ticketmaster that my ticket order went through. If anyone got as far as paying, please check your email. It might have gone through after all. I agree. It was dodgy and disappointing for many. Ticketmaster can be a beast. Good luck all! Ihope something works out for you. Link to post Share on other sites
Subscriber jwaldrop 1 Posted December 4, 2014 Subscriber Share Posted December 4, 2014 My full experience so far. 1. Got right in immediately only for it to say 'no tickets available' for 2 GA's. 2. Wouldn't take my code for a few minutes, and then back in. 3.Tried Best available, computer/website froze. 4. Repeat #2 5. Got in again, had 2 GA's ready to purchase. Quick countdown. Pressed 'buy', internal server error. Back to square one. 6. Got in, Spinning wheel for 15+ minutes now. I want to start over so bad, but I don't know now. Link to post Share on other sites
Subscriber Laurent Roy 4 Posted December 4, 2014 Subscriber Share Posted December 4, 2014 Twice I lost my ticket when I tried to checkout (after entering all info about my credit card). Twice!!! and still no ticket.... Link to post Share on other sites
Subscriber krisvott 0 Posted December 4, 2014 Subscriber Share Posted December 4, 2014 I have lots of problems with TM for 7/19 MSG GA. First time, GA's came up but screen was dark so couldn't click buy button. So, redid process. GA's came up again, clicked Buy. WOuldn't accept first captcha, accepted second. Got to next screen, then when I clicked I wanted the tickets and no extras, got Internal Service Error. Did that about 3 times, but I was able to go back and reload and the tickets came back. Then had problems at login screen about 3 times. Then got to pay screen, and then it said I had to wait, but finally got a confirmation number. My tickets DO NOT show up in My Orders account. Though I got an email and a confirmation number for the tickets... TM sucks. I suspect you'd all have had better success on the TM app... Link to post Share on other sites
Subscriber belmar97 0 Posted December 4, 2014 Subscriber Share Posted December 4, 2014 Had tickets twice for the Saturday MSG July 18 show. Tickets were in sections 110 and 114 clicked buy in the allotted time frame and didn't accept it!!! Then go an error page and said it timed out. now won't even accept presale code. very disappointed how can seat come up and you can't buy them!! Link to post Share on other sites
Subscriber kgg815 2 Posted December 4, 2014 Subscriber Share Posted December 4, 2014 I have been booted about 5 times. Sometimes my code works, sometimes it does not. Not happy at all. Link to post Share on other sites
Subscriber eyshih42 0 Posted December 4, 2014 Subscriber Share Posted December 4, 2014 (edited) brilliant idea to have timers on how long tickets are held...unless of course your server response times are so bad, it takes longer than the tickets can be held. i'm curious how many fan club members there are. are there really so many to take down ticketmaster servers??? maybe there servers will explode and take out the people responsible for this mess once general sales open up... Edited December 4, 2014 by eyshih42 Link to post Share on other sites
Subscriber andrewwilliamsmith 0 Posted December 4, 2014 Subscriber Share Posted December 4, 2014 Does anyone know if old-fashioned Ticketmaster outlets have different technology or access points? I am consider that route for the general onsale? Are there old-fashioned TM hard tickets at bona fide TM outlets for the general onsale? Link to post Share on other sites
Subscriber dwenn 7 Posted December 4, 2014 Subscriber Share Posted December 4, 2014 For those still trying go with the phone app- appears to be much smoother. Link to post Share on other sites
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