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HalfDragon

TicketMaster Problems (MERGED)

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Just got this little message "We're sorry, there are no more tickets available for this promotion." even though tickets can be bought if you buy a bundle.

I haven't used my code and now can't.

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I had GA twice for the 2nd Boston show and hit "buy" with a couple of minutes left - then they were gone.  The site had no problem showing me the $300 plus tix but I never wanted those.  Ended up getting two but pretty much in the back row of the balcony.  Not sure what the membership is really worth other than adding $50 to the cost of my back row balcony tickets.  I guarantee a few THOUSAND people will get a better tix on Monday (at my price level) without spending on the membership. I guess I made an iNNOCENCE mistake in renewing my membership.  Maybe the bonus is I get the promise of a decent vinyl out of it sometime next year.  And by the way - how about selling some vinyl at the U2 store please??

 

Had to do the CAPTCHA thing many times.  Not sure what it really does other then push us to the back of the line.  I had the TM app going as well as my PC but I have never got a decent tix from the app.  I swear I always do better a day or two before a show.

 

I also tried the Montreal show but it took a while to find an English site. I will say that the eXPERIENCE was much better once I found the correct site.  I bailed on the tickets because I wanted Boston as my first choice.  I did love that crazy rain after the last Montreal show on the first night!

 

I get that this is an arena show and the limit of 2 tix.  But it would have been nice to be able to use it for at least the two shows in your hometown without giving up a ticket to do so.  I never read anymore that the membership presale was limited to just two tix, but sure a group of attorneys (who's kids will be in the front row) buried it somewhere.  Maybe it was in a CAPTCHA that I blindly typed in. 

 

Please type in the following phrase "I AM AFOOL for ThinkING THat I Might actually Get a DeCent SeaT"...

Ski-J,

 

There is nothing more frustrating than this.  30 seconds after 12PM, I had 2 GA's come up.  I was pre-logged in to TM.  Within 2 seconds, I got a message that the GA's had been purchased by someone else.  Someone else?  I thought I was being offered the tix.  I didn't even get a countdown of time for how long I had to purchase. 

 

At the very least I could have been given the chance to confirm my purchase and sit in the "circle of death" before the system would bomb out.  I'd have felt better if that was the case!  Was I not using the right font?  Do they discriminate against those that can copy and paste?  I'm at a loss!  ;-) 

 

Anyone want some vinyl?

 

Just got this little message "We're sorry, there are no more tickets available for this promotion." even though tickets can be bought if you buy a bundle.

I haven't used my code and now can't.

If you haven't used the code and this happens contact them through the help and also there  was a thread pinned in the presales forum. They were able to help me with that.

 

 

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I had GA twice for the 2nd Boston show and hit "buy" with a couple of minutes left - then they were gone.  The site had no problem showing me the $300 plus tix but I never wanted those.  Ended up getting two but pretty much in the back row of the balcony.  Not sure what the membership is really worth other than adding $50 to the cost of my back row balcony tickets.  I guarantee a few THOUSAND people will get a better tix on Monday (at my price level) without spending on the membership. I guess I made an iNNOCENCE mistake in renewing my membership.  Maybe the bonus is I get the promise of a decent vinyl out of it sometime next year.  And by the way - how about selling some vinyl at the U2 store please??

 

Had to do the CAPTCHA thing many times.  Not sure what it really does other then push us to the back of the line.  I had the TM app going as well as my PC but I have never got a decent tix from the app.  I swear I always do better a day or two before a show.

 

I also tried the Montreal show but it took a while to find an English site. I will say that the eXPERIENCE was much better once I found the correct site.  I bailed on the tickets because I wanted Boston as my first choice.  I did love that crazy rain after the last Montreal show on the first night!

 

I get that this is an arena show and the limit of 2 tix.  But it would have been nice to be able to use it for at least the two shows in your hometown without giving up a ticket to do so.  I never read anymore that the membership presale was limited to just two tix, but sure a group of attorneys (who's kids will be in the front row) buried it somewhere.  Maybe it was in a CAPTCHA that I blindly typed in. 

 

Please type in the following phrase "I AM AFOOL for ThinkING THat I Might actually Get a DeCent SeaT"...

Ski-J,

 

There is nothing more frustrating than this.  30 seconds after 12PM, I had 2 GA's come up.  I was pre-logged in to TM.  Within 2 seconds, I got a message that the GA's had been purchased by someone else.  Someone else?  I thought I was being offered the tix.  I didn't even get a countdown of time for how long I had to purchase. 

 

At the very least I could have been given the chance to confirm my purchase and sit in the "circle of death" before the system would bomb out.  I'd have felt better if that was the case!  Was I not using the right font?  Do they discriminate against those that can copy and paste?  I'm at a loss!  ;-) 

 

Anyone want some vinyl? 

 

 

 

Daveydave - you have touched on a very real problem with buying tickets today IMHO.  Once you are offered tickets, you should have a moment to decide without someone else grabbing them.  In any business, could you stand in front of someone, offer them something, and then have the gall not to give it them because you offered it to others??  I couldn’t do. 

 

It clear to me that once you find tickets, TM is also offering the same seats to others at the same time (no surprise to anyone here).  That is how they built their algorithm.  I’m just not clear why it has to be that way other then the industry wants to sell out a show as fast as they can regardless of how they treat the fans.  I’m not sure what the rush it to sell out a show other then bragging rights for someone (band or label).  Do you save $$ on computer/network time TM?? 

 

Why couldn’t a band like U2 tell TM that there can be a better customer experience when buying a ticket?  As band, offer the fans – at least the members – a chance to pick a ticket without a mad race because TM offered it to others?  So you slow the process down but make fans feel better about spending big money for tix.  We all understand that the algorithm is designed to create a buyer frenzy but for this band they don’t have to.  And  I’m sure the argument would be that U2 would hate to have some other band sell out faster then them.  Big deal.

 

Sorry for the rant!  It just pisses me off.  I was offered a chance by TM to do a customer service survey but I couldn’t be bothered to be on their site a second longer.  And I was afraid I would have to type a Captcha code before I submitted it…

Edited by Ski-J

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I tried to use my iNNOCENCE code today for the Chicago show(s). 

 

A handful of times, it posted tickets which I wanted. When I clicked buy, sometimes it switched me to a page that told me my tickets weren't available. Other times, I got to the page where I could review the ticket selection. When I clicked continue, I'd get that page again. Ugh.

 

I've been searching again to try to find the best seats, but now I get this message:

 

Forbidden

You don't have permission to access /event/04004D82D2563C65 on this server.

 

 

Apparently, I've been blocked from the Ticketmaster site, even though I have an account with them?!?!?!

 

I know this because when I turn off wifi on my phone, I can access the website (so apparently they've shut me down via my wifi?). 

 

I have tried using the mobile app but it has continued to show me that no tickets are available, even though the website (when I could access it) said there were.

 

This sucks. Ticketmaster sucks. U2 partnering with such corporate bullshit sucks.

 

Please help.

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I had GA twice for the 2nd Boston show and hit "buy" with a couple of minutes left - then they were gone.  The site had no problem showing me the $300 plus tix but I never wanted those.  Ended up getting two but pretty much in the back row of the balcony.  Not sure what the membership is really worth other than adding $50 to the cost of my back row balcony tickets.  I guarantee a few THOUSAND people will get a better tix on Monday (at my price level) without spending on the membership. I guess I made an iNNOCENCE mistake in renewing my membership.  Maybe the bonus is I get the promise of a decent vinyl out of it sometime next year.  And by the way - how about selling some vinyl at the U2 store please??

 

Had to do the CAPTCHA thing many times.  Not sure what it really does other then push us to the back of the line.  I had the TM app going as well as my PC but I have never got a decent tix from the app.  I swear I always do better a day or two before a show.

 

I also tried the Montreal show but it took a while to find an English site. I will say that the eXPERIENCE was much better once I found the correct site.  I bailed on the tickets because I wanted Boston as my first choice.  I did love that crazy rain after the last Montreal show on the first night!

 

I get that this is an arena show and the limit of 2 tix.  But it would have been nice to be able to use it for at least the two shows in your hometown without giving up a ticket to do so.  I never read anymore that the membership presale was limited to just two tix, but sure a group of attorneys (who's kids will be in the front row) buried it somewhere.  Maybe it was in a CAPTCHA that I blindly typed in. 

 

Please type in the following phrase "I AM AFOOL for ThinkING THat I Might actually Get a DeCent SeaT"...

Ski-J,

 

There is nothing more frustrating than this.  30 seconds after 12PM, I had 2 GA's come up.  I was pre-logged in to TM.  Within 2 seconds, I got a message that the GA's had been purchased by someone else.  Someone else?  I thought I was being offered the tix.  I didn't even get a countdown of time for how long I had to purchase. 

 

At the very least I could have been given the chance to confirm my purchase and sit in the "circle of death" before the system would bomb out.  I'd have felt better if that was the case!  Was I not using the right font?  Do they discriminate against those that can copy and paste?  I'm at a loss!  ;-) 

 

Anyone want some vinyl? 

 

 

 

 

Oh my gosh. This was practically my experience. With GAs. Then 100 level seats. Then 300 level seats (all at United Center in Chicago). 

 

Now, Ticketmaster has FORBIDDEN me...apparently, I'm a bot?!?! I must've entered that captcha 3,000 times today, with nothing to show for it.

 

I wish U2 was on top of this...but they're not. They partner with crooks like TM and we get hosed. Meanwhile, the boys are enjoying chateaus in France and high-rises in NY.

 

Makes me think of God Part II: "I don't believe in riches but you should see where I live."

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I was part of the Innocent subscriber presale on Friday.  Lots of issues !  At noon , when the sale started - could not get any tickets - no GA tickets.  For Madison Square.  Only found ones in sec 114.  Friday night - after I type in the code - the search just failed with error stating that it could not process request, try again later.  Sat morning now - I am getting tickets but only ones that are priced at $312!!  What kind of presale is this for U2 fans?

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Ticketmaster is letting me buy tickets for the presale without even punching in the resale code ....wtf?????

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I had GA twice for the 2nd Boston show and hit "buy" with a couple of minutes left - then they were gone.  The site had no problem showing me the $300 plus tix but I never wanted those.  Ended up getting two but pretty much in the back row of the balcony.  Not sure what the membership is really worth other than adding $50 to the cost of my back row balcony tickets.  I guarantee a few THOUSAND people will get a better tix on Monday (at my price level) without spending on the membership. I guess I made an iNNOCENCE mistake in renewing my membership.  Maybe the bonus is I get the promise of a decent vinyl out of it sometime next year.  And by the way - how about selling some vinyl at the U2 store please??

 

Had to do the CAPTCHA thing many times.  Not sure what it really does other then push us to the back of the line.  I had the TM app going as well as my PC but I have never got a decent tix from the app.  I swear I always do better a day or two before a show.

 

I also tried the Montreal show but it took a while to find an English site. I will say that the eXPERIENCE was much better once I found the correct site.  I bailed on the tickets because I wanted Boston as my first choice.  I did love that crazy rain after the last Montreal show on the first night!

 

I get that this is an arena show and the limit of 2 tix.  But it would have been nice to be able to use it for at least the two shows in your hometown without giving up a ticket to do so.  I never read anymore that the membership presale was limited to just two tix, but sure a group of attorneys (who's kids will be in the front row) buried it somewhere.  Maybe it was in a CAPTCHA that I blindly typed in. 

 

Please type in the following phrase "I AM AFOOL for ThinkING THat I Might actually Get a DeCent SeaT"...

Ski-J,

 

There is nothing more frustrating than this.  30 seconds after 12PM, I had 2 GA's come up.  I was pre-logged in to TM.  Within 2 seconds, I got a message that the GA's had been purchased by someone else.  Someone else?  I thought I was being offered the tix.  I didn't even get a countdown of time for how long I had to purchase. 

 

At the very least I could have been given the chance to confirm my purchase and sit in the "circle of death" before the system would bomb out.  I'd have felt better if that was the case!  Was I not using the right font?  Do they discriminate against those that can copy and paste?  I'm at a loss!  ;-) 

 

Anyone want some vinyl? 

 

 

 

I want some vinyl please!

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