Subscriber pao6cs 0 Posted December 4, 2014 Subscriber Share Posted December 4, 2014 This is an open message to Bigwave and hopefully to U2. There have been a number of problems with the pre-sale for Experience members (many, like myself, from the Propaganda days). Our issues are: - Presale codes that did not work - Tickets queued on Ticketmaster, then being thrown off - Not enough tickets available for the group - A 2 ticket limit (when in the past it was 4) U2 Fan Club members are told that they have access to tickets before the General Public. That has not happened this time for you Experience members. I would like to let you and the band know how dissatisfied I am and would appreciate the band taking some corrective action for this group prior to the sale to the General Public. Anyone who agrees, please add a post. Link to post Share on other sites
Subscriber rshersnow 0 Posted December 4, 2014 Subscriber Share Posted December 4, 2014 I have not been able to get my tix!!! Ticketmaster keeps timing out!!! Link to post Share on other sites
Subscriber Laurent Roy 4 Posted December 4, 2014 Subscriber Share Posted December 4, 2014 I got one ticket for Montreal (evenko.ca and not TICKETMASTER) within one minute. I have been trying to buy another ticket for Boston (with TICKETMASTER) for almost one hour without success. I had tons of different error messages including wrong password, queue, internal error. Someone suces....either U2.com or Ticketmaster. Link to post Share on other sites
Subscriber trig 0 Posted December 4, 2014 Subscriber Share Posted December 4, 2014 BOTH MY WIFE AND I CANNOT COMPLETE OUR PURCHASES. WE BOTH HAD TICKETS, HAD TICKETMASTER TIME OUT AND NOW IT WILL NOT TAKE OUR CODES Link to post Share on other sites
Subscriber trig 0 Posted December 4, 2014 Subscriber Share Posted December 4, 2014 This is like Vertigo all over again Link to post Share on other sites
Subscriber Minimalist 0 Posted December 4, 2014 Subscriber Share Posted December 4, 2014 Makes me long for the good ole days of filling out the paper Propaganda ticket request form and waiting to find out what tickets you got. That said, I was able, after quite a bit of frustration, to snag 2 GA's for 3rd NYC show. Link to post Share on other sites
Subscriber jojes 46 Posted December 4, 2014 Subscriber Share Posted December 4, 2014 I had no problem with the Paris tickets I got this morning, but I still think it's a pity we only got 2 tickets in presale. My sister wanted to come along too and now we'll just have to gamble to get into Antwerp in public sale on monday to be able to go the 4 of us together. Link to post Share on other sites
Community Manager bigwave 714 Posted December 4, 2014 Community Manager Share Posted December 4, 2014 the problem seems to be with US Ticketmaster, be assured they know about it. Link to post Share on other sites
Subscriber Laurent Roy 4 Posted December 4, 2014 Subscriber Share Posted December 4, 2014 Keep trying. Just got mine ton ticketmaster.com after one hour and many issues. I needed one minute to buy one ticket for Montreal on evenko.ca. Link to post Share on other sites
Subscriber michil 0 Posted December 4, 2014 Subscriber Share Posted December 4, 2014 Have had tickets now 8 different times, and each time click on buy and the ticketmaster site has an error. Never had these type of problems before. I am so upset. The first tickets they gave me were at 10:00:31 am... Now can't pull a thing. The site just spins. I have been a fan club member since 2004, and a fan since 1982... Very disappointed! Link to post Share on other sites
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