Presales Update / Open Issues - PLEASE READ

[U2stargirl 0]

My brother is still waiting for an email to confirm his subscription. He subscribed this morning and wants to participate in the pre-sale.

 

His username is hoorjasper290

 

Hope he can receive an email soon!

[susanmc38 1]

Same people here. Spent a good chunk of time trying to use the presale code that kept saying was incorrect.

By the time it finally resolved itself all GA are sold out for MSG, all 4 shows.

I'm sad to say the least. Was looking forward to meeting up with longtime friends from the Zoo.

[susanmc38 1]

If this was U2's attempt at trying to be more "fair" like Pearl Jam, they miserably failed. I've been seeing PJ for plenty of years and they rectify these situations immediately. This is utter b.s. So basically, Il, greedy people (not surprising), were using their codes multiple times? That wouldn't happen with the way PJ does it. Whoever those people are...you are royal scumbags. I can't believe this system wasn't more adequate to find those wussy fans. I mean, it won't be hard. They'll be the same faces you see at every show who alway manipulate the system and other fans. Have fun in MY city ️Bono & Company. This is one local chic that went be at your show. I'm gonna use my limited funds and head back to Bonnaroo ...where a little more versatility exists.

[susanmc38 1]

I tried to use my iNNOCENCE code today for the Chicago show(s).

 

A handful of times, it posted tickets which I wanted. When I clicked buy, sometimes it switched me to a page that told me my tickets weren't available. Other times, I got to the page where I could review the ticket selection. When I clicked continue, I'd get that page again. Ugh.

 

I've been searching again to try to find the best seats, but now I get this message:

Forbidden

You don't have permission to access /event/04004D82D2563C65 on this server.

 

 

Apparently, I've been blocked from the Ticketmaster site, even though I have an account with them?!?!?!

 

I know this because when I turn off wifi on my phone, I can access the website (so apparently they've shut me down via my wifi?).

 

I have tried using the mobile app but it has continued to show me that no tickets are available, even though the website (when I could access it) said there were.

 

This sucks. Ticketmaster sucks. U2 partnering with such corporate bullshit sucks.

 

Please help.

[cnottleman 0]

1. Venue Phoenix AZ Us Airways Arena

2. I secured to GA tickets, was asked to confirm order and the system locked up for 20 minutes. When I tried to buy tickets again, it said "no longer available. I just want 2 GA tix to AZ.

[susanmc38 1]

Yes, my dear, that's the same thing that happened here. Somehow, friends of mine on both coasts got tix to our city. This is so disappointing. I guarantee you these people learned how to manipulate the system. AND, brokers jumped on the pre-sale. They have ways around the new system...trust me. Suckers

[cnottleman 0]

I am trying not to be too dramatic, but this is utter BS. I have spend thousands of dollars and 25 years supporting this band. All I wanted was an opportunity to use the code (I had to renew because I had NO IDEA I was not a member) and get GA tickets. Now, they are 500 a piece on stub

[FernandoNunez 0]

Got 1 GA for Chicago, proceeded to enter Credit Card information and baam....error.....please reload previous page. 

[RBT 0]

I tried to use my iNNOCENCE code today for the Chicago show(s). 

 

A handful of times, it posted tickets which I wanted. When I clicked buy, sometimes it switched me to a page that told me my tickets weren't available. Other times, I got to the page where I could review the ticket selection. When I clicked continue, I'd get that page again. Ugh.

 

I've been searching again to try to find the best seats, but now I get this message:

 

Forbidden

You don't have permission to access /event/04004D82D2563C65 on this server.

 

 

Apparently, I've been blocked from the Ticketmaster site, even though I have an account with them?!?!?!

 

I know this because when I turn off wifi on my phone, I can access the website (so apparently they've shut me down via my wifi?). 

 

I have tried using the mobile app but it has continued to show me that no tickets are available, even though the website (when I could access it) said there were.

 

This sucks. Ticketmaster sucks. U2 partnering with such corporate bullshit sucks.

 

Please help.

 

I'd really like to get two tickets to one of the Chicago show, as I've been following/seeing the band on every tour since I first heard them in 1984.

 

Can someone on U2.com help me get to the bottom of this?

 

Thanks.

[susanmc38 1]

I am trying not to be too dramatic, but this is utter BS. I have spend thousands of dollars and 25 years supporting this band. All I wanted was an opportunity to use the code (I had to renew because I had NO IDEA I was not a member) and get GA tickets. Now, they are 500 a piece on stub