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Don't hold your breath on being able to use ticket transfer.  That would lift CCE entirely, which I don't think U2 management is going to do.  The SECOND option you mention, however, would help a lot of people and is perhaps more possible (at least for family members or something). 

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I bought one paperless ticket to their show in Glasgow for 6th November, but we paid that my brother's credit card. The question is, if I take my brother to the entry gate to present his credit card and passport, can I enter to the show alone?

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Aargh.  Unfortunately, this may be a problem.  But, the moderators here on working on situations like this, and there's lots of time to get such situations straightened out/clarified.

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Is anybody familiar with Event Ticket Protector℠ Insurance Provided by Allianz Global Assistance for purchases through Ticketmaster? It says we can add the insurance up to 30 days after purchasing tickets for $15 per ticket ($7 if added at the time of purchase). I am curious if purchasing that would get me out of GA tickets for the first 2 Los Angeles shows that I am stuck with.

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I was reading that about credit card entry:

 

Q. What if I'm not going to the show, but I purchased the tickets?
A. If you bought the tickets for a friend or family member, you will need to take them to the entry gate and still present your credit card and government issued ID.

 

So, I don't understand, why not apply this sentence to the U2 shows?

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I certainly hope it does--and that sounds pretty clear.  I'm just remembering (I think) various folks being concerned about this, calling TM, and being told that the ticket buyer had to attend themselves, and posting about that.  But, the language above sounds clear.  I'd call TM and see what they say (quoting the above passage if needed), and on top of that call the venue.

Edited by mike7man
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Is anybody familiar with Event Ticket Protector℠ Insurance Provided by Allianz Global Assistance for purchases through Ticketmaster? It says we can add the insurance up to 30 days after purchasing tickets for $15 per ticket ($7 if added at the time of purchase). I am curious if purchasing that would get me out of GA tickets for the first 2 Los Angeles shows that I am stuck with.

No, insurance only covers specific reasons for missing the show.

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I've just emailed the Glasgow Hydro requesting to speak with the Events Manager.  Hopefully talking to a human who has authority could be beneficial.  I will report back of my findings.

 

In the meantime 'a massive thank you' for the U2 moderators on here who are sorting this issue out behind the scenes.  Not just for me, but for all other U2 fans struggling with this crap from Ticketmaster.  We are all in it together, and we will win.  

Hope someone can sort this out too Paul as my Son is so excited when I got him a ticket,I would be going normally but I have a debilitating condition which means I cannot travel too far and he really wants to see them as he has never seen them before. My husband who paid for the ticket is even going to take him and he will have all the ID that they ask for but in the email he has got frm ticketmaster a week after buying the ticket that even if he is there with my Son they still won't allow him in ...... :\ is this a step too far TM !!!!!

Did you phone Glasgow the venue because we thought about doing this too, hope this gets sorted for everyone in this boat.

 

Cheers Mod's

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Hi all,

Sent an email and to customer services at the hydro Glasgow during the week, explained everything about me and my wife's card, got a reply.

 

Dear Mr George,

 

Thank you for your email.

 

Unfortunatley we are not able to assist you in this matter, your booking was made via Ticketmaster and they are on the only agent who can assist you with this.

 

Kind regards,

Leiann

 

So am not really sure what's next, hopefully christyblue you'll have some luck getting in touch with the event manager, I did mention for other possible contacts that might be able to assist, but nothing.

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I have a question. I bought GA's for the Stockholm shows, through AXS's ticket service. I remember reading something somewhere about having to show the card that was used to purchase the tickets but at first I thought it only applied to Ticketmaster. But now I'm reading this thing about paperless tickets? I don't understand because I got e-mailed my e-tickets and there it only says to present the ticket at the venue, it also specifies that I could just show the e-ticket on my smartphone where it could get scanned. But it doesn't mention anything about bringing the card.

 

I'm really confused now because I read here about people contacting AXS (for the london shows I think) and getting told that they need to show the credit card. So, is this only applied to certain countries?

 

I will mail AXS sweden and ask them and will keep you posted on the developments.

Edited by UknownMofo
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