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What a sad day for U2 Fans everywhere Is U2 in bed with the scalpers ?


kitemaster
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So my presale code and tickets got cancelled because I ordered 2 tickets with my presale code on my credit card and 2 tickets for my sister with her presale code on my same credit card. U2.com won't reset or give me a new code so I'm screwed for tickets. Then I look at all the tickets being bought and then put up for resale on ticketmaster.com is a day I thought I would never see. Half of the San Jose tickets are red indicaiting resale tickets. Shame on U2.com and shame on U2 and there management team for allowing ticketsmaster to promote ticket scalping.

Edited by kitemaster
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OMG which vendor cancelled your tix?! and have U2.com actually said they will do nothing?
I ordered 2 in presale and 2 more for me and my sister today, I was told by the O2 that as long as my total didn't exceed the ticket limit that I would be fine and bigwave also told us that they had had assurances this would not be a problem.

Really worried now!

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That really, really sucks.  I am so sorry.  I did get my presale tix OK, but tried for the public sale for the 2nd night in Phoenix (since they will apparently be different shows on each night) and had the usual TM fiasco of not even being able to request tickets for a few minutes, and then after being in the "waiting room" for 20 minutes, well, there was nothing left I wanted.  Just hundreds of reseale at vastly inflated prices.  Getting U2 tickets has been a trauma ever since it went online, but this is so messed up  -- cancelling tickets for people who were paid-up U2.com members on a technicality and rewarding the scalpers.  So sad.

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Gutted did not get my pre-sale code till the day they went on sale and off work sick so by the time I saw the e-mail all reasonable priced tickets had gone and failed in anything today on gen sale as I was in work impossible - not impressed with U2 the prices were ridiculous how do they expect people to have this kind of money so close to Christmas - really bad planning on their part.  I am seriously considering not renewing my membership when it runs out in Jan, I feel we have had a dis-service U2.  :(  :(  :angry:

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That really is unfortunate, however it was stated that tickets bought with the same card over a quantity of two would risk cancellation. 

But we were also told that tickets bought in the general sale would not be affected by what we had bought presale, or I was anyway, twice, by two different sources.

The T&C were not clear on the rules between the separate sales, so I checked to be sure this kind of thing wouldn't happen. So far I have not been cancelled, I really hope it stays this way and that U2.com will come to their senses and stand up for kitemaster in this

Edited by Rhi_K
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Sorry to hear about your issues. Sounds like you have been caught on a technicality (has happened to me before on Muse tickets).

 

The notion that "U2 in bed with scalpers" though really is not remotely the case - the move to paperless GA tickets is clearly and fairly effectively designed to curtail scalping.

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That really is unfortunate, however it was stated that tickets bought with the same card over a quantity of two would risk cancellation. 

But we were also told that tickets bought in the general sale would not be affected by what we had bought presale, or I was anyway, twice, by two different sources.

The T&C were not clear on the rules between the separate sales, so I checked to be sure this kind of thing wouldn't happen. So far I have not been cancelled, I really hope it stays this way and that U2.com will come to their senses and stand up for kitemaster in this

 

Yes but the person bought 2 presale tickets each with two different codes totaling 4 on the same card. It was stated that if more than 2 presale tickets were bought on the same card (4 were bought in presale) the order risked cancellation.

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