Subscriber perenelle 0 Posted December 12, 2014 Subscriber Share Posted December 12, 2014 (edited) Good grief, I have 2 browsers and they both say "Access Denied" to Tickatmaster's home page and everywhere! Is this a general problem? And is it because of the heavy flow for these concerts? This has been going on right about since the presale ended. Edited December 12, 2014 by perenelle Link to post Share on other sites
Community Moderator Max Tsukino 2,758 Posted December 12, 2014 Community Moderator Share Posted December 12, 2014 I'm inside TM at the moment.. Please logoff from there, delete cookies and cache from the browser, close it and reopen. Login and try again... Link to post Share on other sites
Subscriber perenelle 0 Posted December 12, 2014 Author Subscriber Share Posted December 12, 2014 (edited) I did everything I could, I can't log out or anything b/c ALL access is denied. My sis the computer expert has a theory that this IP address is making the site think I'm a bot b/c of something to do with the clicking the security codes on the site, I messed it up somehow and now it thinks I'm a bot. We have to turn off the modem and turn it back on but we can't do that until later. This has been going on since just as the presale was ending. The screen gave me a very weird thing first, it was like it was in code instead of the regular window. Right after that access was denied.I hope I can access Ticketmaster from my own computer on Monday! (I'm on a borrowed one at the moment, at another house.) I also looked up the customer service # just in case I need it! Edited December 12, 2014 by perenelle Link to post Share on other sites
Subscriber mynamesliam 0 Posted December 12, 2014 Subscriber Share Posted December 12, 2014 You're likely on a 24 hour IP block from Ticketmaster. If you see the 503 error and the white screen. Link to post Share on other sites
Subscriber perenelle 0 Posted December 12, 2014 Author Subscriber Share Posted December 12, 2014 Thank goodness that must be what it is, thanx so much for the info! Link to post Share on other sites
Subscriber perenelle 0 Posted December 12, 2014 Author Subscriber Share Posted December 12, 2014 Actually no, it was evidently a problem with our hub of Ticketmaster, it was down and now it's back up again. Hope that doen't happen when I'm trying to buy tix! Link to post Share on other sites
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