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Help! I got student tickets accidentally

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I've just received an email from TM. 

 

"We have a dedicated line set up to deal with U2 student queries.
Please call us on (number) and one of our team will be happy to assist."

 

I won't post the number, they'll probably send it to everyone who contacted them by email. 

 

Good luck to you all!!!

Astrid

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I've just spoken to ticketmaster, and they say everything is fine and sorted. Just bring the credit card on the night.

So no separate entrance?

He didn't say anything about separate entrance. I gave my order number and he told me everything was fine an sorted. Maybe the swap the tickets, for Normal GA,? Somebody post that in Twitter.

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I've just received an email from TM. 

 

"We have a dedicated line set up to deal with U2 student queries.

Please call us on (number) and one of our team will be happy to assist."

 

I won't post the number, they'll probably send it to everyone who contacted them by email. 

 

Good luck to you all!!!

Astrid

Hello Astrid, are you also Dutch?

We have the same problem, can you help please? I've tried to fill in the contact form but ther is no send button...:-( so i can't ask my question. Please let us now how to make contact with ticketmaster by mail: mod edit : no emails please use PM system Thanks!

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Go to www.ticketmaster.ie

 

Select Customer Service (next to shopping cart) and you should see something like this below

 

 

 

ticketmaster%20a.png

NEXT SCREEN

ticket%20b.png

WHICH SHOULD LEAD YOU TO THIS

 

ticketmaster2.png

Edited by sugrue

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Go to www.ticketmaster.ie

 

Select Customer Service (next to shopping cart) and you should see something like this below

 

 

 

ticketmaster%20a.png

NEXT SCREEN

ticket%20b.png

WHICH SHOULD LEAD YOU TO THIS

 

ticketmaster2.png

Thank you so much! Just send a message to TM....I hope it is gonna be fine!

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Iv've just spoken to 2 persons from TM Ireland: you can have access to the concert with student tickets. I called twice just so be sure about the answer....With your creditcard and ID it will be fine they said. i am so happy!
I've asked if they can confirm by e-mail but that's not possible. They ensured me that everything is all right.

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Ticketmaster e-mail:

 

Hi Anders,

Yes, you will be allowed entry into the venue on the night without a student card, the venue are aware of the issue so you will be looked after on the night of the show,

Regards,

gavin

 

 

Im now confident that I will get in, so Im purchasing plane tickets. Trying to avoid student ones, just to avoid confusion:) 

Edited by andersk

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I spoke to ticketmaster, they will change your ticket from student to standard over the phone. Person I spoke very helpful and said it wasnt a problem.

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