Subscriber fearthephenom 0 Posted July 15, 2016 Subscriber Share Posted July 15, 2016 (edited) Got my email about three days ago, and my print arrived today. Shipping tube was a little roughed up, leaving a small bit of the prints damaged. Other than that, the prints look great. Can't wait to frame them. Note to anyone who may have a sensitive nose... there is a strong scent to them. I'm guessing from the ink used. May need to air them out a bit. Edited July 15, 2016 by fearthephenom Quote Link to post Share on other sites
Subscriber stubby 1 Posted July 15, 2016 Subscriber Share Posted July 15, 2016 Can someone help on how to track this as the link i got with my email doesnt seem to work. keeps telling me that it cant locate the shipment details and keeps telling me to check later. I got my email on the 22 june so its diff over the 24-48 hours to show shipping progress Finally got mine today. Now to sort out some frames for them Quote Link to post Share on other sites
Subscriber dudule9108 0 Posted July 20, 2016 Subscriber Share Posted July 20, 2016 I received the 5 serigraphs last week and they are great. The paper is top quality. I put one of the five in my living room. Quote Link to post Share on other sites
Subscriber Christianc110 0 Posted July 21, 2016 Subscriber Share Posted July 21, 2016 I'm not pleased. I just got an email saying I'll be receiving ANOTHER TIME, ANOTHER PLACE vinyl. I was told I would be getting the posters, not the vinyl. Very upset right now. Quote Link to post Share on other sites
Community Moderator Max Tsukino 2,771 Posted July 21, 2016 Community Moderator Share Posted July 21, 2016 I'm not pleased. I just got an email saying I'll be receiving ANOTHER TIME, ANOTHER PLACE vinyl. I was told I would be getting the posters, not the vinyl. Very upset right now. Please go to http://www.u2.com/help. Once there, please fill the Contact Us form (use as Topic: "2016 Subscriber Issues")... Try to provide as much information as you can about the issue (for example, the info from original emails when you subscribed or resubscribed, etc) if possible, try also a phone call to the customer support team [ +1-855 867-5297 (inside the US) | +001-949-333-4825 (outside the US) ]. Quote Link to post Share on other sites
Community Manager bigwave 779 Posted July 21, 2016 Author Community Manager Share Posted July 21, 2016 I'm not pleased. I just got an email saying I'll be receiving ANOTHER TIME, ANOTHER PLACE vinyl. I was told I would be getting the posters, not the vinyl. Very upset right now. can you PM the full email, cheers Quote Link to post Share on other sites
Subscriber electricco 520 Posted July 22, 2016 Subscriber Share Posted July 22, 2016 (edited) Has anyone (besides me) not yet received a shipping email? I haven't received mine yet No email .. No prints of the Horizon .... Edited July 23, 2016 by electricco Quote Link to post Share on other sites
Subscriber joshthetree 115 Posted July 25, 2016 Subscriber Share Posted July 25, 2016 Hiya Electricco have you tried emailing the u2.com shop? Ive not got mine yet but an email saying delivery in 10 to 30 days Quote Link to post Share on other sites
Subscriber electricco 520 Posted July 26, 2016 Subscriber Share Posted July 26, 2016 Hiya Electricco have you tried emailing the u2.com shop? Ive not got mine yet but an email saying delivery in 10 to 30 days Thanks josh, i will see Quote Link to post Share on other sites
Subscriber joshthetree 115 Posted July 27, 2016 Subscriber Share Posted July 27, 2016 (edited) Hiya Electricco have you tried emailing the u2.com shop? Ive not got mine yet but an email saying delivery in 10 to 30 days 30 days! is a bit ridiculous to say its shipped but could take 30 days. Whats the deliery method Bono walking here and delivering to me in person?! Bleedin' mental. That was after the email saying your vinyl has shipped - when already got that last time. Two emails later youll get the prints. Didnt mean to bug you Edited July 27, 2016 by joshthetree Quote Link to post Share on other sites
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